My children are patients at Clovis Medical Providers. Our pediatrician is Dr. Ramirez. We…read moreabsolutely love her!! She is incredibly kind and knowledgeable. She takes the time to truly listen to parents concerns and also talks and values the conversation with her patients. The front desk staff is also nice and attentive. I have not had an issue scheduling a quick appointment when my children are sick. Sometimes it's a bit difficult to get through while calling, but, that's about it.

0 stars. Made an appointment five months out arrived at the…read moreappointment was told the doctors leaving right now and had to cancel my appointment. Horrible horrible horrible would not recommend to anybody.

Had to wait an hour and half past my appointment Dr hard to understand staff rude office dirtyread more

I want to thank the doctors and the medical staff here at FPA WOMENS health …read more I came for a procedure, the comfort and warmth that I felt from the staff both at the Visalia location and here at the Fresno location was beyond what I expected coming from a place where I felt lost and needed that support they were there for me when I couldn't talk to anyone else or put my support on . I highly recommend the doctors and staff they were prompt and compassionate Thank you FPA MEDICAL CENTERS for all your services and mainly for your open arms

This place has taught me that you don't have to succumb to your aches n pains. Their care is top…read morenotch and will even surprise you with the results. The ladies at the front desk are always friendly and in a good mood. Always accommodating to last minute schedule changes which is great. The guys in the back make the time fly by keeping a fun environment.

Not impressed. One star is a gift…read more To qualify, I'm 65 with a long history of injuries including various bone fractures and breaks. I have advanced deterioration of my "T" and "L" vertebrae and a profound spinal stenosis (curve) from years of working construction and driving a truck. I also have several college degrees and graduated Valedictorian out of CSU Fresno. In my experience: The office is like running a gauntlet through various torture (treatment) rooms, across the quad (in the heat) and back, past various other patients actively being treated (YUCK, I know) Then leading you past reception to a back room with a computer and desk where you are subjected to a 16 minute video about neuropathy, whether or not you even have the condition. Don't miss the mislabeling of elements in the body. Apparently a red blood cell is quantified as a "blood vessel" and bones off gas toxins back into the surrounding tissue. Calcium buildup is known as "bumpy stuff." The hard sales pitch is difficult to swallow at best. Be it known, from multiple sources, $47k is their fist price point. Plan B offers a $26K albeit lesser treatment option, finally if you hesitate, a Plan C is offered at the mid 5K range with no Stem Cell treatment. In House (standing) X-rays with no visible medical certification or inspection documentation, insuring the "collapsed" sections were under full stress and at their fullest compacted position. Not a surprise that the highest price option was the most recommended variant. Anyone that falls for this, deserves what they get. Remember this enterprise is run by a Chiropractor, yea, the guys that say "We can fix anything by aligning your bones." Yes, the 18 month schooling that does not allow them to prescribe actual medicine, or diagnose any actual ailment, or ability to guarantee results.

Stopped by there today to see if I can get into an urgent care and the door was unlocked and open…read morebut there was absolutely nothing inside. This was the view!! kind of creepy, to be honest

First the good... the wait was only about an hour between the time I walked in until the time I…read moresaw a doctor. For most urgent cares thats pretty good. Now the not so good.... The receptionist was not friendly, welcoming, or minimally kind. I could see that I had interrupted her from doing her homework at her desk and I felt like I was treated as a bother to her. Actually the biggest issue I I had with my visit was privacy and confidentiality. The exam rooms are not rooms at all. They are just curtains. I didnt see any exam rooms with doors and four walls. You expect that in an ER at a hospital not a doctor's office. After I sat in the exam room waiting to be seen for 30 minutes. I could hear the doctor with another patient - someone who had come in to the waiting room and was filling out paper work when I was called to the exam room. I know that in a medical environment some patients need to be seen sooner than others. Its not neccesarily a first come first serve environment. Problem is that I know this patient's complaint was not pressing because I could hear the doctor tell her, "this is the most common thing we see in here". I pulled back my curtain because I thought maybe the staff forgot about me. When I did, the medical assistant sitting about 50 feet away admonished me for not keeping my mask on. I saw the doctor a short time later and was careful to keep my voice down as I spoke to him about my personal medical issue. He didn't do the same. This urgent care is as bare bones as you can get. Smiles, common courtesy, and privacy are scarce at Willow Urgent Care.

This medical group hires the worst people for customer service jobs. They are so bent on telling…read moretheir speed they don't listen when you're trying to talk. This is not customer friendly. There are ways to talk to people and get your point across and listening is a major component. If your doctor is on vacation they tell you to go to urgent care and the hours if urgent. Not listening when all you wanted was an appointment when doctor comes back. They tell you to talk to the office Manager who in this scenario calls the patient in when doctor is in the office with no personality and doesn't follow up with phone calls when trying to reach her. They have the system of sending texts when they should have voicemail for the dic instead of being berated by the receptionist. I understand protocol but gave an honest person who knows how to finger job. I worked in government for 35 years and had to talk to people from all walks of life and never spoke to them as I was spoken to. I like my doctor but maybe it's time to move on.

All the staff was so kind and helpful. They listened to what I was going through and the doctor was…read moresuper communicative. I went to the urgent care for an infection and they saw to my needs quickly. Wish I didn't have to go, obviously, but am thankful for the experience.

I cannot say enough about the incredible team at this urgent care. They truly saved my son's life…read more From the moment we walked in, everything moved swiftly and with such professionalism. There was no hesitation -- they recognized the seriousness of the situation immediately and took fast, decisive action. In one of the scariest moments of my life, the staff stayed calm, focused, and compassionate. Their quick response and expertise made all the difference. I am beyond grateful for their knowledge, efficiency, and genuine care. Because of them, my son is here today. Thank you for being heroes when we needed you most.

In my visit today I don like it…read more.... I need xray and they said it's working today ... why???? it's emergency and they don't have the equipment necessary I don't recommend

I would recommend this place to anybody They are very…read morehelpful. They are very kind. There was no waiting very very nice people Thank you for helping my mom

My regular doctor's office was closed but they recommended me to this urgent care. And I'm glad…read morethey did! The receptionist was so kind and friendly, he made me feel comfortable immediately. I was the only one at the office on a Friday evening, so I saw the doctor pretty quickly. She was very thorough, knowledgeable, kind, and caring. This office felt more like a small doctor's office than what I normally think of as "urgent care." I definitely recommend!

I have been seeing Rebekah Donahue for years, first at Central Valley Women's Health Associates,…read moreand she has always been incredibly caring, understanding, and knowledgeable. She has a way of making you feel completely comfortable and heard, which is such a rare and wonderful quality in healthcare. When I transitioned to Dizon Medicine, I was thrilled to find that Rebekah didn't disappoint in the slightest. She recently assisted me with scheduling an imaging appointment and, as always, was professional, attentive, and genuinely kind. It's so reassuring to know that she is always there when I need her. Rebekah truly goes above and beyond for her patients, and I feel very fortunate to have her as my nurse practitioner.

Horrible experience with this office for sleep medicine. I had a consult several months ago and…read morecan't reach anyone to follow up on the sleep study the doctor ordered. I've spoken to multiple staff and they say they will follow up and never call back. It's any luck if they ever answer the phone, the calls always go to voicemail and no one returns your call. This is the last place I would recommend.

Office staff is very rude. I have been waiting 30 min past my appointment time which I don't mind I…read moreget things happen, and I went up to make sure they didn't forget about me. I was ignored while waiting in line and spoken to very rudely. If I could give zero stars I would. Once I finally got to ask my question I was met with blank stares. Staff in the back was amazing and very helpful

This office does not know how to schedule their appointments. I walked in 3 minutes past my…read moreappointment time to check in and was told they were very behind schedule and I would now have to wait as a walk in. When I asked what the time frame would be to wait I wasn't able to receive an answer, I was told "I don't know". I've never had issues with the office on Fulton St.

Dr. Grewal is our hero. We had to get an examination for the DMV last year, because my wife is…read moreconsidered old and they keep demanding she get seen everytime she encounters the police because they are ageists. They can't help themselves, it's a human intinct. Everyone does it when they see old people. We had to meet a final deadline and Dr. Grewal checked her out and completed the form and faxed it literally at the last minute. There's nothing wrong with her and she has a perfect driving record, but if cops see gray hairs they instinctively think she should be taken off the road for public safety reasons, for any reason at all of no reason. He was kind and listened to her, did a physical and competency test and as expected she passed. This isn't the sort of thing her usually does which shows Dr. Grewal is basically a good person who genuinely cares and takes the time to listen. A shame just found out he's permanently closed.

I've been here twice, Once without insurance so I had to…read morepay over $70 for the visit. Once with insurance and had to pay $45 co pay with my good insurance, any who that didn't make sense. Now they have been calling me for a week straight saying something isn't wrong with my insurance and then the lady changes her story saying they keep calling my insurance saying this new one isn't my primary. She was saying I had to pay the full amount if I don't fix it. Rude. It was so confusing. I don't like being accused and hassled over the phone. The doctor is impersonal, and cold. I didn't feel cared for. They just wanted my money.