I want to give praise to an employee at Walgreens on South Avenue in La Crosse, wisconsin. I had…read morephotos that I needed copies of for a funeral of a friend. He came immediately to assist me and helped me scan all of the photos. I was very impressed with his kindness and helpfulness. He is one of the best employees I have encountered anywhere! His name is Benjamine Sims .

Store hours changed it's only open 7 AM to 10 PM, pharmacy is open 8 AM to 10 PM with a close from…read more1:30 PM to 2 PM probably for lunch

Do you have to be really rude to work here? Been to the pharmacy 2 days in a row, 2 different…read moreclerks. Both RUDE! Transferring my prescriptions to somewhere else.

I just moved to the area and loved the Walgreens by our old home. (South side la crosse). However,…read morethis Walgreens has horrible customer service and their employees have awful attitudes. If you have a question or want to be treated with respect shop elsewhere.

it's a nice store, but will NEVER come back here. I shopp here in early December of last year. I…read morebought some overpriced supplements, which I never would've gotten except that they were buy one get one. I took one bottle of cinnamon and they didn't have any more. I have them check the stockroom and then I asked for a rain check for the remaining bottle. I called twice since then, and also went in the store and complained and try to get my free bottle. No luck. I think they should probably stop with that promotion. It seems a little bit scammy to me. Anyway, they lost a customer.

Walgreens in sparta wi sucks ! Wait forever in line & drive thru for meds. The staff has a attitude…read moreof don't care. Maybe manager Matt should resign his position as manager & give it to someone who cares about costumer service .

While independent pharmacies become more and more scarce, Cass St. Pharmacy has held its own. They…read morehave a very pleasant little space. I feel as though I am getting much more personalized service than I ever have at a major chain (very important for patient safety when on multiple prescriptions). Being close to the downtown area, it's also a great location.

Got the text that said come pick up your prescription when I got here they told me they deleted my…read moreprescription. So I had to wait even longer (in the drive thru) for them to put it in a bag. 10-15mins on top of the 10 mins I sat there.

Store in general is OK....the pharmacy however is ridiculously slow. I have been to this pharmacy…read morethree times now and it has taken a minimum of 30 minutes every time, just to pick up a prescription that was ready. Today's visit took 45 minutes for a scheduled booster shot. I arrived 15 minutes early to fill out the paperwork, but waited 10 minutes in line, took 5 minutes to get registered, waited another 20 minutes for my paperwork to be ready for me to fill out, then waited another 10 minutes because a person who had a later appointment than me got his paperwork immediately and got to go ahead of me. As I sat there waiting for my paperwork, I witnessed one lady being Waited on for at least 20 minutes...leaving only 1 window open. At least 8 to 12 people were hovering around the pharmacy waiting for their prescriptions and to be waited on The entire time I was there. I have been to many other Walgreens pharmacy's and have not witnessed this slow of service. This is not an isolated incident, every time I go there...no matter what day or what time of day this Is what you will get.

The staff here is very friendly and helpful and the manager was great helping out with a question I…read morehad.. Highly recommend this store.

Don't count on actually getting your prescription. I stopped in to get 1 prescription and they said…read moreit would be an hour wait. I live close by so I said I would come back when it's ready. I called every day for a week and the automated system just kept saying that it's not ready. Finally after I week I asked to speak to the pharmacist. I was in hold for 2 hours. He Finally said it was just missed by mistake. Several other times I have had prescriptions sent there and they just never got them ready and the prescription timed out. I've called and they have said it will be ready in 15 minutes. I get there 20 minutes later, wait in line for 15 more minutes and they tell me it will be ready in 15 minutes. Then wait another 20 minutes before they call your name then wait in line for another 10 minutes. You will be lucky if you manage to get your prescription. ​

Gave this business a 3 stars for the following reasons:…read more As a worker: - I have worked here and the management is a joke & sits in the back (and gossips about workers) while workers do all the work for a paycheck that doesn't equate to the work they put in - They have a high turnover rate which leaves them short staffed (probably because of inadequate pay and lousy management) As a customer: - I have been on the phone for 20+ minutes with no one answering and eventually hanging up because I have other things to do throughout my day - poor communication between the pharmacy + their app + my insurance (which could just be my personal insurance issues) -lines at the pharmacy are ridiculously long (not the end of the world) -major miscommunications within their pharmacy wait times (I come in and am told 30 minutes then return and am told another 45 mins) The workers are doing their best considering their poor pay and poor management, give them better wages and replace the management.

understaffed. the front check out is often unattended and no one is around to check you out. 5…read morepeople in line and we all just look at each other like- who works here?!

Sometimes bad luck and a slip of the hand can be overcome by a relief of luck. So guess who has a…read moreSwiss Army Knife in the car and was trying to open a stubborn hard sealed plastic wrap and sliced his finger. The blood gushed and I at least had napkins to wrap and apply pressure, (I was a boy scout, hey). Not totally sanitary but the bigger issue is what do I do now with no first aid kit in the car. Look up across the street. A drugstore! A bland looking building on the outside but a large drug store and gift shop inside. Bandages and first aid in the first aisle by the door, as if they were expecting me. Found a box of heavy duty bandages while trying to hold a napkin over my surface wound. Washed out my wound and applied said bandage, problem solved. Thanks for being there Kennedy Snyder (since 1953 the signs state).