This year especially building supplies were exceptionally hard to get the guys at ABC have always…read morebeen real good and the prices are better than you're going to find elsewhere, they did a very good job during a pandemic getting up each of three orders over the summer

From the owner: ABC Supply Co. Inc. in Erie, PA provides professional contractors with everything they need for…read moreresidential and commercial projects, including roofing, siding, windows, doors, and more. As North America's largest wholesale distributor of building materials, we're committed to dependable service, accurate orders, and timely deliveries. Visit our Erie location to meet the team and see how we can get your job done, easier.

UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

I ordered two fence panels on a Thursday for a Saturday delivery. On a Friday the employee who was…read moreloading up the truck for Saturday deliveries called to let me know they did not have two panels in stock, and that somebody would give me a call from customer service. I did not receive a call on Friday,Saturday, Sunday or Monday. On Tuesday I called the Lowe's to speak to customer service about my order that had not been delivered. The phone system was automated and very hard to navigate to a human. I was placed on hold for seven minutes and then disconnected. I was placed on hold for eight minutes and then I called and spoke to customer service who put me on hold and never came back so I hung up. I called again and got the same employee who put me on hold so that she could find out how to help me and I was on hold for another eight minutes and then I hung up. I received a phone call back about 45 minutes later and the employee said that they would refund my money. Lowe's needs to step up its customer service.

The men there told us that another company's estimate was a rip off and then Susi gave us 10 bricks…read morefor our fireplace and told us how to fix it. I spent ~ $20 and we saved over $800 that the other company recommended.

From the owner: Susi Builders Supply offers stone, brick and other outdoor hardscape materials for delivery at…read morewelcome prices. We stock many highly regarded national brands and can offer you many options. We do both indoor and outdoor fireplace work and can offer advice on everything from materials to installation options. If you're thinking about a brick paver walkway, stone retaining wall, pizza oven, indoor fireplace insert, or anything else designed to make things feel natural, we can help!