This is the first year we are using a water storage tank for our garden. I called several…read moredifferent haulers. The others would not be able to make it here for two weeks at least. Eric at Mill Creek arrived within 3 hours after I called and he was HALF of what the others were charging! A wonderful experience. He was in and out within 10 minutes. Will DEFINITELY use Mill Creek from now on~!

From the owner: We specialize in bulk water hauling for pools, spas, cisterns. We service Ashtabula and parts of…read moreLake and Geauga counties.

Wow, wow, wow!! We had a well pump go out two days ago leaving us without water. My husband…read morecalled Tri-State Well Drilling and they were able to immediately come out to our property and replace our pump. The owner is super nice and gave us a very fair price . At first he said he was booked up until Monday, but was sweet enough to call another client scheduled for today and ask them to give up their appointment so we could get water for the weekend. We never asked him to do this...he just saw our need and reached out in kindness to help. We are thankful also to the other client who agreed. These are genuinely nice people ...both personally and professionally. We are deeply thankful for their help in our time of need!

From the owner: Tri-State Well Drilling gives you service and quality. We have the trained professionals and the…read moreequipment to handle all of your water supply needs. We've been in business over 30 years and the experience shows! Water Well Drilling -Well Cleaning & Bailing -Well Repairs -Upgrades - Trenching Six inch to Sixteen inch Diameter -Fully Insured-Licensed in PA and NY - Free Estimates.

Had owner come out and reviewed my full house treatment needs , as my old system failed and me…read morebeing in that business for many years and building water treatment systems all around the world world, I felt comfortable with Culligan , and I wanted to do it myself , at that point our communications really went south no shows , no return calls and promises that that they call back , with all my past dealings Culligan I've never experienced this kind of Customer Service , I guess I need to get with the new way businesses conduct them selves

Most of my interaction with this company has always been outstanding and today I had a service call…read moremade my two young men , one in training , who have given me faith that there are young people out there who have good work ethics. 4 Stars to the young men and admins. 1 star to the grumpy person who is unwilling to work with my schedule.

We recently decided to make the switch from using disposable water bottles and city tap water and I…read moream so glad I did! Our installation and set up was an absolute breeze. Not only was it well under 30 minutes in its entirety, but it was also pain-free thanks to the courteous delivery man who brought everything up to our 8th-floor apartment downtown, even in the midst of traffic! The cooler was great from the get-go, but I noticed there was an issue with the cooler taking in water within a month of having it which had me worried. I thought there might be an issue with it or potentially something was broken, so I called their customer support and was surprised that within the following few days they sent out someone to retrieve the old cooler and replaced it with a new one, no questions asked. It's clear they take pride in their customer support and I'm glad to support a locally-owned Cleveland company.

Their poor communication skills are makes doing business with them impossible…read more I regularly have two cases of spring water delivered to me with a generous tip. They are in my area from 1-3 pm during the business day so I need to plan my mtgs./ travel around them. Yesterday I called to check on my order as they did not deliver & notify me ahead of time two orders ago. They did it again yesterday!!!! Bye Bye!

bulk water supply delivered water to my neighbor for their swimming pool they brought a semi tanker…read morethat looked like they were hauling 100,000 gallons of fuel up in my little neighborhood as their driver turned the corner to back up to be able to run the water hose to the neighbors pool he ran through my front yard. I had my granddaughter with me that day which I had an emergency with her had to leave from watching the driver so I did not catch the damage he'd done at the time until I was leaving the house the following Monday that he put a big rut in my front yard with his tire and pushed the sod up so high I cannot mow over it I called them to ask them to come and fix the damage done and they said that their driver said he didn't do that but he saw me watching him the whole time so I'm assuming when he was watching me the whole time as he put the rut in the grass and he they refuse to fix it I would not have them do any other business for me ever or I would not advise it because they're unwilling to fix their drivers mistakes they're not honest nor upfront with it they told me that my neighbor was responsible for it then they told me to call the county where I live in and they were responsible for it not their driver everybody else but them was responsible I sure would like to know how they got to that conclusion so they get a zero actually a double zero ratingfrom me

Big thank you to technician that was at my home twice this week. Mike was very thorough,…read moreknowledgeable and friendly. He seems to enjoy his job and explained the how's and why's of everything throughout his service call! Hang on to this one National Fuel!!!

I heard a noise in my basement. The night before I thought I smelled gas. I went to the basement…read moreand the hot water tank was leaking all over the floor. I'm old and I was afraid. My landlord wouldn't answer. I called NFG. Within 15 minutes the guy was here. To make a long story short, this man shut down my water heater, checked every gas line in the house. My hot water tank is trashed. Hopefully my land lord will at least return one of my calls and fix it. This repairman was so nice and efficent. I could not ask for more. Thank you to him and NFG. Judy

Nat Fuel stands heads and tails over all other utility companies. First yiu get a person in under…read more10 hours, (really a couple minutes). Their employees care and want to take care of you quickly and professionally. Just a good company and you can rely on them.

From the owner: Serving Customers in Northwestern Pennsylvania…read more National Fuel Gas Distribution Corporation sells or transports natural gas to more than 740,000 customers through a local distribution system located in western New York and northwestern Pennsylvania. Whenever you have a question, problem or a complaint about your gas service or bill please call us. It is the fastest method of communicating with us to resolve any problems you may have. Our representatives are dedicated to providing you with a fair and prompt response to your call. For gas emergencies, call: 1-800-444-3130, 24 hours a day, 7 days a week. Customers with hearing or speech difficulties: Electronic display (TTY or teletypewriter) at 7-1-1. Please note: You will need to provide the relay operator with the gas emergencies phone number provided above. For general questions regarding gas service or bill: 7:00 a.m. - 6:00 p.m. Monday through Friday (excluding holidays), New York Buffalo Area: (716) 686-6123, Outside Buffalo: 1-800-365-3234. Before You Dig Please Call: Before You Dig-NY: 811 or 1-800-962-7962, Before You Dig-PA: 811 or 1-800-242-1776. If you have a question or concern, you can visit one of our centralized Customer Assistance Centers which are staffed with experienced representatives who can answer your service and billing-related questions. Our Customer Assistance Centers are open Monday through Friday (excluding holidays) from 8:15 a.m. to 4:30 p.m. in New York.