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    3 years ago

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    2 years ago

    Terrible communication, no urgency to fix issues. House not well kept up. would not recommend renting from them.

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    4 years ago

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    Magical Vacation Homes

    Magical Vacation Homes

    (134 reviews)

    I had an excellent experience with Jasmine's customer service. From the very beginning, she was…read moreextremely kind, professional, attentive, and always willing to help. She made the entire process smooth and stress-free, answered all my questions promptly, and truly went above and beyond to help us secure the perfect property for our vacation. Her communication and dedication were outstanding, and you can genuinely tell that she cares about her clients and their experience. We also absolutely love staying at Reunion Resort, which makes our vacations even more special every year. I truly appreciate all her help and patience throughout the process. Thank you again, Jasmine, for your exceptional service! Reservation #8229981.

    This is our third time booking with Magical Vacation Homes. All three houses were amazingly clean…read moreand very welcoming for our whole family. Everyone enjoyed the game rooms. We have stayed in two houses in Champions Gate, and one in Reunion most recently. There have never been any issues with these homes.The neighborhoods have great amenities and are situated close to all the theme parks. The staff is always very helpful with any questions about the houses. They get back to us very quickly. This time, we wanted to add late checkout during our stay, and Kat was super helpful adding this option to our booking. Kat spoke with me through text messages and even called to confirm the late checkout was added. She is a joy! Magical Vacation Homes provides good discounts throughout the year. We highly recommend booking with them, and we will definitely book with them again in the future!

    Villa Marquesa at Regal Oaks Resort

    Villa Marquesa at Regal Oaks Resort

    (6 reviews)

    Have stayed here for 4 years, checked in and they want to charge us for 2 houses. Guest services…read morewas so rude and won't help us. They are stealing money from us.

    We stayed here for one week, my family has three children under the age of five. The owner is very…read moreinvested in this new property and nice. She is happy to reply to questions and accommodate however she can. Since it's a newly renovated townhouse everything is new, which is nice. Pots and pans aren't scratched up. The townhouse itself is modern and nice, but not great for very small children. The owner welcomes kids and even has a high chair and plastic dish ware but the stairs are steep and uncarpeted(this wasn't false advertising, just wanted to let people know), dangerous for little legs. It would be great with older kids for sure! My review reflects the overall experience of staying at the place. The surrounding area is a little trashy. The Regal Oaks isn't really regal. The neighbors spend their afternoons fixing cars and smoking cigarettes on their stoops. They are perfectly nice but i hate cigarettes. When you walk around you notice everyone has reinforced door locks(I felt safe until i noticed that even though i have no reason to think these extra locks were needed ). And there is trash strewn around from the raccoons at night, one of which made it to the pool so the water slide was closed down to be cleaned and shocked. The pool water is a little murky looking and both my son and I developed a slight rash while we were there that disappeared after a week so it wasn't serious. We aren't sure if it was the pool or a sensitivity to detergent. The great perk is that it's really close to Disney and you can walk to "Old Town", which is also trashy but fun. There is a decent pizza place there too! If you aren't on air bnb and want to stay here, you can go directly through Regal Oaks and find different rentals there through them and don't have to worry about the air bnb process. It's perfect for older families(my father in law loved it) or young adults who want to be near Disney, a resort and in walking distance to some bars.

    Loyalty Vacation Homes - Luxury bathrooms

    Loyalty Vacation Homes

    (36 reviews)

    I would not recommend this company at all!!! They also go by the name of Magical Stays!!! Stay…read moreaway!!! I stayed with them in February and would never stay again. Items that are advertised are missing and when asked about them Peter one of the owners advised that he was sorry the previous guest broke them. When I advised how upset I was someone else answered that I did not realize was on the phone with us it was some woman with an accent. She talked to me like how dare I complain something advertised was not there. Now lets talk about the pool tech that came during my stay. Never notified us they were there just arrived and DEMANDED we get out of the pool. Very Rude. DO NOT RENT FROM THEM AT ALL!!!

    WARNING!!! If you have a property managed by MAGICAL STAYS or LOYALTY VACATION HOMES in the…read moreKissimmee, Davenport area, I suggest you visit your property. We had been away since March and holy $hit! If you know of any groups to post this in, please let me know the name. Since they refused to meet with me in person to walk the house refuse to cancel the contract and refuse to let me self manage unless they still collect 20% I am going to make it known everywhere to BEWARE! WOW!!! They are the absolute worst. When they finally agreed to a conference call the day before I left Kelly R. the internal phone person screamed liar at me while her kids and dogs barked in the background. They have refused to come see the property while I was in town. They have refused to to do just about anything we have asked. Weeds growing out window seals Palm Tree leaning on our house Piles of dirt from Ants inside the house Roaches in the house ( never in 10 years have we seen one) 7 Light bulbs burned out Black Hair in the beds Book shelf (never before seen) suddenly appeared on the pool deck Broken Lamps Curtain rods that were so broken up they were not straight but zig zags Kitchen garbage cans strewn outside for months Leaking faucets. The bathroom to the pool was locked from the inside and they no longer had the key, we have no idea how long it was like that. The grill falling down bc it was missing a wheel.

    Windsor Hills

    Windsor Hills

    (4 reviews)

    Horizons West / West Orlando

    THE GOOD: It's located in very close proximity to all the parks in Disney World and Universal…read moreStudios, you don't drive more than 15 minutes depending on traffic. There is a Walt-mart less than 2 minutes away, for all your basic needs. You are not in a hotel. THE BAD: The gate keepers remind me of Border Agents at immigration checkpoints, if you have guests visiting it's a little of a hassle. You are renting from homeowners, so, keep that in mind, they want their peace and quiet, so, you really can't get too loud like playing music too loud and such. We checked in on a Saturday and the water slides and splash area we closed, and they remained closed for the entire week! That's is BS! THE UGLY: A lot of this homes have turned their two car garage into the play room area. So, the entire garage is set up like a man cave, which is awesome, except that the garage doors in this particular home weren't sealed properly. And we found a lot of bugs creeping their way in. It's humid it's Florida, I understand but just keep that in mind. And found some cockroaches inside the house too. Overall, not a good experience maybe someone else will. Judge for yourself.

    I would have to agree with the last reviewer. The security up front would be very impatient and…read morerude. One night I came back after the Disney parks and my pass wasn't scanning and I had done it exactly as it's shown in the example that's in the front. The security was being condescending and rude--mad that he had to come out of his little office and help me. (Isn't this your job?) I was trying to show him how I did it and he was tugging at my pass aggressively, insisting that what I was doing wasn't the right way, when it's clearly pictured how to scan the pass on the scanner. When he scanned it, he used a different method so I had every right to have had trouble. I said "have a good night" and he yelled at me "SAY THANK YOU". Terrible ugly people. Every night for the 3 nights I've stayed they treated me like I was some sort of criminal. I'm paying good money to stay in this community on vacation only to be treated like trash Other than that the house and the community is quiet and relaxing, but the experience I had with security would keep me from staying here ever again. .

    Prestige Florida Villas - vacationrentalagents - Updated June 2026

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