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    Elite Vacation Homes

    3.0 (8 reviews)
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    Alexander Holiday Homes Inc

    Alexander Holiday Homes Inc

    (9 reviews)

    Unfortunately, this was a very disappointing experience due to unprofessional management and poor…read morecommunication. Before arrival, I asked normal, reasonable questions--such as whether a playpen was available and for clarification on a $280 pool-heating fee. Rather than answering professionally, the company treated basic questions as "argumentative," which immediately set a negative tone. During our stay, we followed all house rules, vacuumed the house daily, secured trash properly after noticing raccoon activity, and promptly reported an issue caused by a previous guest (an electric kettle placed in the dishwasher). That issue was resolved only after we notified management. There were no damages, no rule violations, and no incidents during our stay. Despite this, the company later left an unfair and inaccurate review labeling the experience as a "let down." This suggests an inability to handle guest questions objectively and a tendency to respond defensively rather than professionally. I would not recommend this company to anyone expecting transparent pricing, fair communication, or professional guest relations.

    Update: Filed claim with Airbnb because they flat out refused to refund the money for the pool…read morebeing heated and the $25 inconvenience fee. Not only did I get the money back for the heating of the pool I asked for through Airbnb and I was also compensated a bit more than I expected. ALexander Holiday Homes lied about the amount I asked for. I am glad I took screenshots of all of the conversations.

    Wonder Vacation Homes - Our unit 1006 is looking amazing ! book now www.wondervacationhomes.com

    Wonder Vacation Homes

    (227 reviews)

    If I could give this a zero star, I would. I booked this Airbnb for my daughter's 13th birthday,…read morethen within a week I was in a really bad car accident that almost took my life. I reached out to them immediately and they told me that it was nonrefundable, but I could reschedule. (I also paid Airbnb for the insurance) The next availability wasn't until four months later either, I asked if I could just pay the difference and get a different house under the same company, they refused, said that it had to be the same house I originally booked. I asked them if I could show them medical records or have my lawyer reach out, they said no. So we went because I couldn't risk losing the amount that I paid. I had to arrange getting there because I was not allowed to drive due to the accident. They showed zero remorse and did not care at all. Then once we checked out, my daughter immediately realized she left her Curling Iron. I reached out to the company and they said that they found it and they would mail it to my house. I told them I could come pick it up, but they said they would mail it so I gave them my address. Curling Iron never showed up. I've been back-and-forth with them for the last three months on text message email and phone calls. They've been giving me the runaround and excuses. Mind you I have it in writing that they found my daughter's Curling Iron. The one then described to me the Curling Iron. And it's not your everyday Curling Iron either. I finally got a hold of a manager yesterday, once he didn't find it in the Lost and Found he proceeded to tell me that they told me false information. The Curling Iron found belonged to a different guest. Which I know is baloney. Now I would've did a double check upstairs myself, But I physically couldn't get upstairs due to the accident. Worst company to ever rent from. And I will be taking this further.

    DO NOT BOOK HERE. YOUR CAR will be TOWED!!! The property manager gives a towing company the code to…read morethe gate and calls them here. Despite being in a gated community a tow truck came and took our car that had the car seats, stroller and moms wheelchair. They have no shame. The property manager said it wasn't their problem and that they don't hold responsibility for the tow trucks finding a way inside and taking vehicles. $230 dollars later and they refuse to cover the cost.

    Windsor Hills Best Vacation rentals - Windsor Hills Resort is Freespirit recommended

    Windsor Hills Best Vacation rentals

    (1 review)

    This is a very nice, gated condo vacation rental. Our amenities included a lanai, pool, hot tub,…read moregame room and 6 bedrooms with 4 baths. Everything is top notch. Spacious, beautifully decorated, secure and kid friendly. We loved everything and our family had a great time. This is a self-catered vacation - and requires the usual - washing dishes, bagging trash and putting it outside at the designated time, and starting the laundering of sheets and bath towels before you check out. One small discredit - there are no trash bags, laundry detergent, or dishwasher soap provided. Also no paper towels, coffee filters, sugar, salt & pepper, TP, or dish towel. A few tiny bars of soap in the bathrooms are provided. Don't even think about shampoo or conditioner. There was no hairdryer in the master bedroom (just attachments). I didn't check in the other bedrooms - there might have been one, That means, you have to buy all of these things. You can't buy 1 or 2 trash bags or enough laundry detergent for 2-3 loads, or dishwasher detergent for 3-4 loads. You leave it all behind and hope the next person gets to benefit. Since none of these were in our condo and it appeared to have been rented a week or two ago, I assume all of the things we left behind were removed and the next guest has to purchase them. This is not an inexpensive condo. These are minor expenses but inconvenient and wasteful to buy and discard. Hope someone at Windsor Hills is listening. If not, bring small quantities of all of the above.

    Elite Vacation Homes - vacation_rentals - Updated August 2026

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