Dr Ruff - didn't care what we had to say (gave us 30 seconds for questions), refused to see us if…read morewe didn't follow his plan, office experience was quality

I transferred to Dallas Allergy & Asthma Center after moving to the Dallas area. The doctors seem…read moreto be great and I do believe they are helping me with my allergies. However, the front office staff is a different story. While they are polite, they aren't educated or able to accurately give estimates on the cost of service. I was quoted $50 dollars and then I was sent a bill for nearly $1K. When I asked them what happened, as this should have been clear when they gave me the quote, they simply hid behind the fact that they told me was "a quote". A complete lack of empathy or compassion to the situation was the cherry on top. Look elsewhere.

I suggest researching the treatment your allergist offer before booking. I went to an ENT back in…read more2020 and he only offered weekly shots or allergy drops. I couldnt commit to the shots, went with drops and it didnt work for me. Wasted three years with that doctor. Park lane allergy offers rush allergy shots and the traditional weekly shots over the years. I chose the rush allergy shots where I take one day off from work to sit in their office and do most of the shots upfront then two months weekly shots before I go to monthly. That works way better with my schedule demands. Everybody in the office was very nice. Also, I love their hours, open at 7AM and close for lunch everyday and half day Friday. I'm an early morning so I will take that time to better fit my schedule.

WORST OFFICE EVER! I went to see the doctor the first time…read morefor allergy issues. I was told that they could give me a medicine for the allergies but then later they called and said they couldn't because I was over 65 years old. Should they have known I was over 65 when I made the appointment, or when the doctor met me? Since they couldn't treat me because of my age, they sent me a bill, one year later, for the doctor's visit, I called their office to tell them know why I felt I should not be responsible for that charge but I was not able to talk to the the billing person. I then left SIX long voicemail messages to the business manager over 2 months time but no one called me back. They continued to send me payment reminders and last week a final notice before they were going to send it to collections. I was planning to go to the office to discuss the matter in person but my wife and I decided to not worth making a scene, so I paid it through the phone. I was told that I would get a receipt via email but it's been 4 days with 2 phone calls, I still have not received it. Six messages and no call back! I think that person should be fired!

This practice Requires a 50 dollar deposit before you see the providers!You be the judge .read more

Went in due to a recurring rash on the chest from 5 years ago, thought it was due to hard water…read more Keisha took 1 look at me after asking a few questions and knew exactly what it was. It was so fast i started laughing. She told me what to get to take care of it and didn't try to upsell me on any other services, she was fantastic! Rash is 100% gone with shampoo and lotion bought from cvs. The staff that answers calls and books appts are phenomenal, friendly and very knowledgeable. All around a great experience. Highly recommend!

LOVE this office. I have been going here for one year. Professional, clean, and knowledgeable. When…read moreyou enter the building the office is immediately on the left. No elevators or inconveniences. The staff is extremely friendly and efficient. The staff made sure I was comfortable and fully explained the process of allergy testing prior to the procedure and then afterward Dr. Lumry tailored a treatment plan specifically for me. One year later I am no longer waking up sneezing with my eyes almost swollen due to allergies. For allergy shots it's a quick and painless, no appointment needed procedure with (mostly) flexible hours. I've never had to wait more than 5 minutes. If you suffer from allergies I highly recommend seeing Doctor Lumry. The shots are expensive but worth every penny if you value your quality of life.

Overall, I really like Dr. Lumry. During my initial visit, he took time to listen to me and finally…read morerecommended that I start allergy shots. The other staff at Dr. Lumry's office have always been helpful and friendly. My shots were a bit delayed because of a office mistake, which was a bit frustrating, but I did appreciate that Dr. Lumry personally called me to apologize and to make sure that they were doing everything they could to resolve it. Also, I find the shot check-in process a bit antiquated. It involves printing my name on a sheet of paper in a nook in the corner of the office, and sometimes, no one is watching, so I don't get called for the shot for an extra 10 minutes. Other than the check-in process for shots, I've been satisfied with the level of service I've received. I'm 5 months in to my shots, and I think I can finally tell the shots are making a difference.

I do not recommend Dr. Paranjpe. She is not a good listener. Likes to lecture, repeats herself and…read moreis outright demeaning. My child even noticed how she talked non-stop and ignored our question.

I really like Dr. Paranjpe. I began going to to her recently. She is very knowledgeable. The…read moreentire process went really quickly. The nurses are very sweet and really listen. I recommend her to anyone who needs help with allergies.

My family and I are so thankful to have found Flower Mound Allergy Asthma Center! The staff are…read moreamong the most friendly and helpful I have ever encountered at a doctor's office! Additionally, there was no waiting in the office, which is unheard of! Dr. Sherry Barnett is a down to earth expert who spent so much time going over the plan to control my son's asthma. She spent a lot of time asking detailed questions and we never felt rushed at all during the visit. I feel very confident and safe in her plan of care for my son. I would recommend her to anyone in Denton County looking for an allergist!

Staff and doctors are awesome! Dr Kesh is so kind and compassionate and wants to truly help!read more

I have been a patient of North Texas Allergy and Asthma Associates since 2012. And I have nothing…read morebut good things to say about the Doctors and Support staff. The doctors here are dedicated to helping their patients whether my Primary doctor was Dr Gupta or now Dr Safdarian the transition between doctors was seamless. The practice has grown over the years and I have some people treating me today that we're here in the very beginning. To me that says a lot about the practice culture. I would highly recommend then in treating Asthma (yes I am a patient), Allergies (again a patient thou I have not needed the allergy injections), and Hereditary Angiodema (man did the doctors, staff and I work hard on learning about that one together). I highly recommend them and even willing to drive 45min to an hour every other week for treatments.

I cannot be more disappointed with this office. I originally had an appointment for 4/26/23 and I…read morereceived a call to reschedule because Dr. Safdarian called in sick (she's human); and I was rescheduled for 5/11/2023. I showed up, checked in and was told to take a seat and wait. 40 minutes have gone by and I asked the front desk how much longer I need to wait and she tells me that I don't have an appointment for today that it was for last Thursday 5/4. There is no email, text or call that this was the appointment and she did not say anything when I checked in. Like seriously? They have the audacity to add a charge for "missing" the appointment. Terrible customer service!

Great experience with this practice. Both locations (Prosper and plano) have been great. The…read moreperson who did my allergy testing clearly wasn't having a great day but the doctors are great and attentive.

I went here the first time about a year ago, I had had two seasonal allergies that turned into…read morereally bad head colds. He recommended taking allergy test to figure out what I was allergic to. I went through it and it turned out I was allergic to much more than I expected. We started out with antigens treatment that is based on exactly what you are allergic to. It can up to 6 months to notice the difference but I was fortunate and it started working already after a couple of weeks. I haven't even had a cold since then! The staff are always courteous and remind you ahead of time of your appointments. If you get allergy drops, you can either pick them up at the office or they can mail them to you. Dr Otto has very good bedside manners and is always very good at his job.

I just read the reviews and noticed Sara W. complaining about not seeing Dr. Kotsanis. Dr…read more Kotsanis passed away in 2021 so I don't understand how she can expect to see him? I wonder if this is even a legitimate review? My husband was a patient here prior to 2021 and we were very satisfied with the care we received here.

Sorry! Disagree! I paid a lot of money up front, hoping that Dr Kotsanis would help me, FINALLY…read more feel better. I was so sick and so anxious. Prior to the visit, I had to fill out extensive paperwork, detailing all my symptoms, including root causes leading up to my illness. Upon arrival, I was surprised to see that I was to meet with his daughter, in training, instead of Dr. Kotsanis. It was very disappointing. She didn't seem to grasp what I was going through, which left me frustrated. Dr. Kotsanis decided to come out of his office to see me. He didn't know a single thing about me, and obviously didn't read any of the history. I ended up leaving his office broke, devestated, and defeated. Needless to say, I would not recommend Dr. Kotsanis. He is clearly in it for the money. For 2000K up front, I would think he would take the time to get to know me!

I see Dr. Roshni Foster and I have no reason to search for a better allergist because there isn't…read moreone! She's the 5th allergist I've seen over the years and identified problems that other allergists didn't understand or chose to ignore. If you've got allergies or asthma, this is the doctor to see. I understand the other doctors at this practice are excellent also, but I've never seen them as a patient. The front office staff and nurses are great too. They've done a great job of disinfecting during Covid. Another thing I'd like to mention is that the restroom has a changing table for babies and extra diapers . These are detail people! See them!!!!

Thank you to Ashley and the doctors at NTAAC for your extra care. My recent stay in the hospital…read morewith COVID and pneumonia left me uncertain about my recovery options. When I called in despair hoping to get some answers, Ashley stepped up and got prescriptions refilled and ordered a chest x-ray. During this ordeal, my faith in doctors had waned considerably, but you guys came through with flying colors. THANK YOU David Mollen