I have been going to Pretty Nails & Spa for 8 months now and every time I go I am so impressed with my nails. They do a great job, prices are reasonable, and it's very clean! read more

Pretty Nails & Spa - Nail Salons Near Me - Goldsboro, North Carolina

I called ahead and was told no wait, yet when I arrived there were at least 3 others ahead of me. It seemed a very busy place, loud, everything compacted together, nothing relaxing about its vibe. My wait gave me time to read the reviews explaining its one star Yelp reviews. I asked about the wait and was told five minutes. I got no attention until I got up to leave and I was told she is right here for you. I was not going to jump ahead of others. Bye bye. read more

Pretty Nails & Spa - Pedicures 16 chairs - Nail Salons Near Me - Goldsboro, North Carolina

First time coming in and wanted to see what this place was about and once I got sat down and I immediately got a bad vibe. And I told the lady doing my pedicure that I wanted regular polish and she didn't do what I asked. I even said at the register why the price was high when I said regular polish and NOT Gel. And she said "oh we don't do that, only Gel" if I would've been told that before I sat in the chair I wouldn't have stayed. Paid $70 for pedicure and eyebrow wax. Absolutely ridiculous. DO NOT GO TO THIS PLACE THEY WILL SCAM YOU OF YOUR MONEY!!!! Never going back to this place again. read more

Great facility, very clean, it's easy to schedule, staff is helpful and friendly. My daughter and girlfriend both love Helen. You'll enjoy your visit. read more

Ladies idk about y'all but I would be real careful about going to Pretty nails and Spa on Berkeley (near chipotle) -Customer service was definitely TRASH - Sanitation was DISGUSTING - There was no social distancing or wiping down anything. Today was my first time going there because my other nail spot was booked. So I decided to get a fill-in, there were 3 chairs open and other people (ALSO WITHOUT APPOINTMENTS) got in the chairs before me. Once I got in the chair the lady used the same nail file that she just used on ANOTHER CLIENTS FEET AND NAILS on me‼ Lastly as the lady was doing my nails I began to bleed and she literally continues to use the same paint with my blood on it, she did not clean nothing. She put that same nasty brush on the next client. She also broke on of my nails and charged me for the nail that SHE broke!! The color I used today was number 34, and I sat at Lynsey's chair(the names are on there desk) Highly disappointed the picture is after I cleaned most of the blood. read more

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Horrible...don't waste your time and money. It's a hit or miss. They do a good job IF they get to you on time and IF they are in a good mood. They have an appointment system which is pointless since they don't honor appointment times. My appointment was at 11:30, showed hip at 11:20 so I wouldn't be late... it's 11:45 and still no sign of anyone being available. When asked Justin how much longer his answer was "5,10-15 minutes" ooookkkk? So I asked "you don't honor appointment?" Answer: just states and says "it's ok. Only 5 more minutes. It's ok" Nope not okay Justin. People make appointments for a reason, y'all should really not chew on more than you can swallow. If you have appointment maybe don't take the walk-Ins. Waited a while 15 minutes for nothing. This is the second time I give this place a chance....NO MORE. taking my business elsewhere. ***photo*** maybe if the tech stop getting up from their workstation to show social media posts and pictures on their phones to other techs...maybe, they could finish the work on time. This interactions of "phone showing" happens constantly during the 15 minutes I wasted there. Just saying read more

Pretty Nails & Spa - Mail techs constantly getting up showing pictures to coworkers instead of working - Nail Salons Near Me - Goldsboro, North Carolina

To start off the man started drilling my toenails and I had nothing but polish. It hurt so bad at one point that I yelled OW. He then cut my toenails almost to the numbs. The he got an attitude when I said I didn't want gel. He was super rough the whole time. Will never return. read more

Pretty Nails & Spa - Horrible painful pedicure - Nail Salons Near Me - Goldsboro, North Carolina

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I love this place! Helen takes care of me. She does my nails, eyelashes, eyebrows/tint. She takes the time to give me exactly what I want, without me telling her, meaning she knows what I like and don't like. All I have to tell her is the color nails that I want. She is very professional and friendly as well. I will only go to this shop and to her because I feel confident in knowing I'm going to leave out with exactly what I wanted. read more

Well... This place sucks!! Got to pay alot to get a pedicure for them to do the right thing! Do the cheap one and it's like a quick wash and go... Girl barely did anything to my feet and the manager is justifying it because it was the cheap one!! So stay away or pay a lot to get a decent pedicure. read more

I went in for a French gel manicure and eyebrow wax. The French gel was a complete rush. The man that did them did not take his time and I had to go straight to work so I couldn't have anything fixed right away. I made sure to email pics immediately after I left and express my concerns. I received an email back from the manager telling me to set up a time for free repair of set. I went in at the time agreed upon and literally was humiliated by this "manager". every word out of his mouth was that "my nails were the problem, the shape, how thin they are, etc. He was condescending and I felt like an absolute fool sitting in that chair having them fixed. The other workers kept coming over and they would speak to each other (not in English) and all began laughing. I wanted to cry I was so embarrassed. All I could do was sit there. I've been reading other reviews that are quite recent honestly and all signs are pointing at "rudeness and rushed/poor quality" work. I will never return to be treated in such a manner. Do yourself a favor and go elsewhere. read more

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I will not be giving this business my money ever again. Every time I ask for a particular design, I get attitude and get passed to another nail tech. This has happened several times but yesterday was the final straw. If you want basic service, then this is the nail shop for you. I will not pay for bad attitudes and mediocre service. read more

Terrible experience getting a pedicure. I'd give zero stars if I could do it ! I asked for the "deluxe" , which included callus removal , massage and scrubbing , and the generic trimming,etc , well, my friend and I went in together and she sat down first.. ordered the deluxe, too. She *did* get the gel polish , but my nail tech was really careless. He tried to go as fast as possible and did the absolute minimum. When I asked them to correct an issue he came back looking bitter because he did not scrub off the calluses ... so the manager called him back again. He was rather cranky and dug his fingers into my foot when correcting it. I asked the manager if he could compensate me for the below average pedicure. Since my pedicure was significantly shorter than my friends pedicure (she had her nails trimmed, cuticles cut 3 times, and feet scrubbed with a tool my person didn't even use), I was waiting for 30 MINUTES for her to finish (I get she had gel nails but it doesn't take an extra 30 min to paint gel on). He acted like it was a race and he won! The manager said "he said he gave you an 8 min massage!". I wasn't the massage. It was the fact he did the bare minimum and didn't even clean up my feet like take the nail polish off the skin where he messed up. I asked for a discount and the manager said "no". Absolutely will not go back. Not considerate and waste of money! read more

Pretty Nails & Spa - Nail Salons Near Me - Goldsboro, North Carolina

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Disrespected! Racially profiled! Ridiculed! waited for service. 4 chairs open. Helen services 2 other people before me. then proceeds to say "Do you wait for Justin?" I say.. you have 4 chairs open anyone can do it.. she laughs and says No one wants to do your nail!... I say? who me? why not? she and a few others speak in their native language and laugh and I ask.. when does Justin return? she said I don't know you just have to wait! Really? But why? What happened? she laughed again.. I said well may I get a pedicure? she said yea go to number 7... I go to chair and lady and male act as if they didn't want to service me! well not today! Y'all will not get my money! it's green like everyone else but YOU WILL NOT DISRESPECT or Racially degrade me!!!!! I left the store ANGRY, and confused! Don't Go there find someone here else! As a military spouse of over 30 years, I've always served everyone and lives on everyone never looking atonea skin tone. I don't know why today happened but it did!!! It should be on the military "Do not support list!" I'm not the first spouse to feel this way and I'm sure I will not be the last! read more

Michelle is the person to see! Every time I need my nails/toes done she does exactly what I want. I'm so sad to move away, I will miss my nail lady. Definitely recommend her. read more

This spa turned down my girl Misty because she has a medical condition and "her hands aren't straight". They straight up acted like what she had was contagious. 1 star. Never getting my business! read more

It's a shame that you have to wait 30 minutes even when you have an appointment! Staff has horrible attitudes! This was their last chance!

I took my mom here to get our nails done together and it was an awful experience. We both left very upset. The staff is R U D E. They treated us like we weren't anyone special. We will not be going back here again. The lady cut my moms finger and it hurt her so bad that we ended up having to put Neosporin and a bandaid on it. My advice: save your money and find a better nail place that'll treat you like you should be treated. read more

Rude and painful. Worst salon experience ever. They don't individually wrap your nails with foil to soak off polish, they just pour it over your hands in a bowl. Left with red, sore nail beds from abrasive filing and split, broken nails. Tried to charge me for a nail file that I asked for to use to even the lengths since they weren't going to fix or finish the awful job they started. Extremely unprofessional read more

The prices are good here however when I went to my appointment for a manicure I still had to wait even though I scheduled a time to come in. When I was sat down to be worked on the lady hadn't even sanitized her tools before working on my nails.I personally would not come back only cause of poor sanitation. read more

Took four young ladies here for pedis and manis with direction to not have gel applied to fingernails. They were asked over and again about placing gel on fingernails, as they claim that they can't use regular polish on fingernails. Their manis and pedis were completed within 45 minutes and the paint on toenails is less than pleasing. I would not recommend this salon. read more

I tried to avoid writing this review, but I just have to at this point. The first time I went to this place I got dip powder nails and within 3 days the dip powder was chipping off of my nails. I had been getting dip nails for a year in another state before I went to this location and this had never happened before. I just wrote it off and let it go. Fast forward, I am back again because I needed my nails done last minute & yet again they disappoint. This time I got gel nails with French manicure, they weren't that great, but again last minute. Three days after I get them they are again chipping away on multiple fingers. This time I go back and talk to the owner & she just asks me who did them and tells me to go back to them and they will fix them. I'm like, well is it going to be better than the first time because why waste my time. She gave me some BS rationale so I just left. Don't waste your time or money here. read more

Expect to wait at least 30+ mins just to be seated in a chair and an additional 15 to actually start getting your nails done. The staff are rude as a whole. Especially the man who sits closer to the door/front desk (I think he owns the salon, not sure) it's Very expensive for the quality of work they do here. As well as location. I shouldn't be spending $70 on just my nails, Short nails at that. Wouldn't recommend to anyone asking for a place to get their nails done read more

I went last night with my Mother-in-law. We both got manicures and pedicures, the person who was doing my MIL pedicure had a friend sit next to her and talked to her friend the whole time, only trimmed the left foot not the right. When I was getting my nails done I noticed that the girl didn't cut my cuticles.. however, she cut and filed my nails. I went back this morning and the guy told me that they would not redo it . Never going here again and if I could give 0 stars I would! DO NOT GO HERE!! My mil payed 152$ just for them to screw up both of our nails... they even gave her the wrong color on her nails!! Absolutely ridiculous! read more

I was extremely excited to get a mani/pedi. I gave the Nail Tech my color and pedi/mani selection. The tech told me she did a great foot massage, as I sat back a couple came in (Military Vet and his wife) and my tech jumps up and says "Hello how are you..." and walks off to take care of them. She guides another tech to me and walks off. The lady who manages the place says "She had appointment". I told her " you don't have to lie ...if they had an appointment she would never had started my pedicure and that's extremely RUDE. The lady who started my pedi walks by and smiles at me. I told her not to smile at me because what she did was Rude and Bad Business. When I went to pay they didn't even have the decency enough to apologize or even give a discount. I am just as much a Paying Customer as the Military Couple..... read more