Not taking any clients? Yet another failed dog groomer in Idaho Falls area. Owner was extremely…read morerude. No recommendations or anything. What is up with the groomers in this city!

Called late in the day and the groomer isn't taking new client but she was the sweetest and most…read morehelpful person I've gotten in touch with!! Definitely coming back when your taking new pets

Amanda did a great job! My pups were both in dire need of a spa day. They were so cute when I…read morepicked them up and I didn't have to leave them for a half a day!

I have two small dogs that started our trip clean, but after 3 weeks of walking in the dust and…read moredirt, they needed a bath. This is not something I will do in the motor home, and I saw an ad for Splash not far from the campground. I have never used a self-serve pet spa, but I'm glad I did! When I walked into Splash bright and early, there were already several other dog owners bathing their pooches. The wonderful staff member helped get me set up and ready to start the process of cleaning my pups. In less than an hour, my girls were clean, dry, and brushed! Having all the necessary tools within reach sure made this easy! Plus, I didn't have to clean the bathroom of all the dog fur, change soaking wet clothes as they have aprons for the owners, no wet laundry to do as they have the towels, and neither my back nor my knees hurt as the tub is waist high!

I love that I can "buy local" at Splash and get the quality foods I need for my mini-Australian…read moreShepherd. Tina, the owner, is very knowledgeable, and willing to help however she can to keep my dog healthy. In addition to a large variety of foods Splash carries toys, treats, and is a lovely place to groom a dog. They have large basins and reasonably quiet hair dryers. I highly recommend this business!

Dr Mackin is the Best vet there. She went above and beyond for my little female shepherd who was…read morevery sick. She was courteous and understanding and still today helps us with our shepherds and a little crazy mix female dog. I recommend her by far for any treatments needed.

Performed a surgery on my dog well. One of the front office staffers was a little rude, but she may…read morehave been having a bad day. Otherwise 5 stars.

Simply the best!! Had a wonderful experience!! I was able…read moreto get my dog an appt for the next day when I called. The salon is chic and clean. Our groomer was Kylie. Kylie sat down with Max and I and got to know max before she took him back. Max looks phenomenal! He is very anxious about getting groomed but Kylie put him at ease was able to cut his hair and dremel his nails! I am so glad we have found a wonderful groomer!! Thank you Kylie! See you next time.

Our dog Bamboo of 16 years, has heart failure and breathing problems. She was in pain. We called…read moreSunnyside vet hospital to make a appt to have her euthanasia. The Sunnyside vet hospital was so amazing in helping us thru this very sad ordeal. Doctor and staff were so compassionate, caring in letting us take the time to say good bye. Thank you.

Hello, I brought my Pug in today. I had made the decision to euthanasia. The doctor poke him in…read morehis to back legs. Could not find a vein. He decided to put in a catheter, which to me was normal practice. He did not give sedative shot before euthanasia shot. When he came back in with Bernie he inserted the shot in the catheter and Bernie made a loud yelp. It was so disturbing. It was very upsetting that the doctor did not give a sedative 1st. I had already made up my mind so I went with it. I will never go through that again, so upsetting. Please have your dog sedated perform euthanasia, it should have been peaceful, but far from it.

I am not happy. With all the vets leaving and not being informed of the change. I called to have my…read moregirl seen and they couldn't see her when I needed them to.

The entire staff is on a stellar level of patient care and patient service to the Pawrents. A…read moreveterinary tech will take you and your pet to the exam room and get a detailed history from you and make sure that you've covered every reason for coming in and they're not missing anything. Then the veterinarian will come in and double check everything you have mentioned. Nothing is left uncovered. Dr. Gray will teach and and explain everything and make sure that she has addressed all of your concerns . She will actually ask you "does that make sense or do you understand?" They do not want you to leave that clinic with questions. They want to empower you with knowledge. They know you're worried about your Pet and they want you to know they are also concerned for your pet. They don't take that lightly. Every member of that healthcare team is there to help you make sure you will not leave with any doubts or questions and you are totally satisfied with your visit and treatment plan. I honestly believe if every Medical doctor took the time and care and the vocabulary with their Human patients that Dr. Gray and De. Sheehan did with our dog the medical complaints would drop exponentially. It is the best care for your pets you can ever receive and the most positive comments from the vets on our care for our fur babies.

I have complete faith that when I leave my kids in the care of Happening Hounds that they will be…read morewell taken care of. Excellent service and a kind, caring and friendly owner.

When I moved back to Idaho Falls 3 years ago, I hired Melanie of Happening Hounds to come to my…read morehome for pet sitting services. I believe but don't know for certain that she was just getting her business started. Fast forward 3 years.....and boy did things change! I really liked Mel and trusted her with all my fur babies. I contacted her, as usual, by text to request her services while I was going to be out of town. She didn't respond. I contacted again and she responded she couldn't do the first week but was available for the second. Then as I was preparing for my trip I received a text saying her health wasn't good and she couldn't sit for me any longer. Which I completely understood so I asked that she return my key. No response. Second text, same request, no response. My husband pitched in by going into work later, coming home for an hour mid day and leaving work early so I could take my trip as planned. When I got home I once again request my key be returned and that she please respond. Told her I was uncomfortable with my key being out there since she no longer worked for us. She took offense, assured me it was safe and if I wanted it back, there was a $5 charge! What? I said I would pick it up or meet her somewhere in town. She said the best she could do was send it USPS COD. I said fine. I received that notice today at a cost of $17.66. I can't even understand any of this! Long story short, I have paid to re-key my locks and am refusing the COD. I'm writing this review not out of spite but so other people considering using this business are aware of my experience and can proceed accordingly.