Amazing. Friendly. Responsive. Knowledgeable; all things you look for in your realtor. We…read moreoriginally tried a Reinhart person but unfortunately he was the opposite of the things I mentioned. I'm sure they have excellent realtors and we probably got a bad draw. However, that directly led us to Christine. For a few months, Christine helped us look for a home in Brighton but we had bad luck with what we were looking for. Due to unforeseen circumstances, we suddenly needed to buy in Ann Arbor. Christine was super flexible and got us rolling into our dream home. She was always responsive throughout the process and was pragmatic when we needed it. Although I only worked with her on the buying side, Christine also sold a friend's home of mine in Brighton and I know they were super happy about how everything went. If you're new to Michigan and looked at Yelp for a realtor, stop looking. Christine's the one!

Christine was able to sell our home faster than we expected. We had an offer in less than a week…read more She was able to run comps with a clear understanding of the market and come up with a fair price that I was happy with as well as the buyer without seeming dishonest or pushy. As sellers we always felt like she was in our corner; Suggesting enhancements that wouldn't break the bank but would make big strides towards getting the home sold. She went far above and beyond her duties as a realtor by stopping by for appointments with the inspector or collecting our mail while we couldn't be present. She truly cares and will get the job done while adding a positive personality and a can do attitude throughout the whole process. She is a great realtor and it shows. I would recommend her to anyone.

One of the realtors from this office was the listing agent of the home my good friend just…read morepurchased. OMG what a baaaad experience. I understand this individual was thoroughly disingenuous, would not communicate with my friend's agent, tried very hard to scuttle the deal because things weren't going his way, lied about a number of issues, and illegally tried to have the closing postponed after the bank had committed the funds. The owner of the agency defended his malicious actions to the letter. My friend believes the two of them are related, which, in my mind, would be a fantastic argument for sterilization. My friend urges everyone to stay away from this agency at all costs. All the gilled creatures in this pond likely smell the same... pretty damn fishy if you ask me!

From the owner: Provide the best service and we get results! Our company…read moreprides itself on getting the job done. We tell you what you need to know to make the best decision for you and your family.

Evelyn is the person you want on your team when buying a house…read more We recently closed on our first home. She's very easy to work with, and knowledgeable about homes and the quirks they may come with. She was on site during our home inspection to make sure she knew everything that was going on before we proceeded with the purchase. Evelyn and her team made the process so easy that I was questioning if I was doing something wrong, but she made sure everything was how it should be. I highly recommend NestEgg for any First time buyer.

*Somehow my review was posted before I completed writing it, so I repost this with a full version…read moreof my review. --- My husband contacted this company via email to seek assistance in finding a tenant for our duplex unit. After going back and forth, they said they could meet at 11 am on Saturday. Now, Saturday came, my husband was in the online meeting room, but nobody showed up. He waited for 30 minutes there and ended the online meeting. Now, after he left home, Evelyn called him and said she had forgotten the meeting, with no legitimate reason. And after wasting part of his weekend, she told him that they only offer the full management service and do not help just with finding a tenant. The purview of their service is fine; that is their choice, but this could certainly be communicated via email instead of going through this unprofessional and disrespectful experience. I was surprised to find many great reviews about this company, which was good for them, but I guess our need wasn't lucrative enough for them to care if you can drop a meeting they scheduled without giving a legitimate reason.

This is the 7th real estate transaction that I've worked with Tracy on as my family has moved…read morearound the SE Michigan area over the past 5 years. Tracy is hands down the best real estate agent in her field both on the buy side and on the sell side. She has extensive knowledge on a variety of transaction types in a variety of SE Michigan counties and has always been there for my family and I through the toughest of scenarios (bad appraisals, shady sellers, needy buyers, shady new construction builders, unavailability of homes, difficult negotiations, etc...) and we have always had excellent results. I have and will continue to work with Tracy (& Team) for all real estate transactions in the foreseeable future. -Raddad

I had some special circumstances to sell a house that wasn't mine (and get it ready to sell), and I…read morereceived a referral to Christine from two separate people I had been working with in the area. The referrals were extremely helpful and I feel like Christine was the perfect realtor for my situation. She was able to give me some great advice to take care of some things that needed to be done to get the house ready to sell. When it was time to list, the process was quick and painless and Christine's experience was a key to making it happen. With her knowledge of the area and experience we were able to list and sell the house quicker than I thought would be possible. Through every part of the process I appreciated Christine's Professionalism and timely communications.

Highly recommend Christine and the Phillips group to anyone in the housing market! We had the…read morepleasure of working with Christine in purchasing and selling process! As first time home buyers we are overly appreciative of the detail and time spent breaking down the complexities of the housing market. Christine went above and beyond our expectations. We are very appreciative for Christine, she is GREAT at what she does and an even better person!

Can't thank them enough . Top notch took care of everything start to finish . It was a quick…read moresale and almost asking price thanks again Don and Angela for all your help greatly appreciated

My husband and I recently purchased our first home after working with Terri Fenelon Real Estate…read moreGroup. The home buying process was a little daunting up front as we were moving out of state and purchasing our first home without knowing the area well. Luckily, through a family member of a family member, we were recommended to Terri. And we were immediately made to feel like family. We worked most closely with Shawna, who is hardworking and honest, without being pushy. She was willing to go to every house on the map to try and get us a house, and she was great to call or text if we had any questions. Another great perk was their recommendations for inspectors and lenders. It made the process so much smoother for us, because the people they recommend were so excellent to work with, as well. Overall, this group helped to make these Ohioans feel at home in their new city.

A very special thank you to Terri Fenelon; we gave you a challenge: sell our home in one month so…read morewe can get Florida residency; and get our kids into a dream school. With the school admissions deadline 30 days away; Terri sold our home in 5 days! Behind her warm personality and kindness, is a Wonder Woman who will deliver exactly what you ask for. It takes a lot to impress me; and she has earned her reputation of being the hardest working realtor in Michigan. We recommend her 100% to all of our friends and family! Thank you Terri

Joel left a comment under my review asking me to speak to him personally about the terrible service…read morehe and his team delivered but I'm quite sure that's not how professional reviews work. I already spoke to Joel, the owner of this business, of his blunder but his excuse was that his system was not able to transmit our information to the cloud/ internet... if this is true then avoid this company for its faulty computer systems and temperamental internet connection. Based on my past experience with this company, I do not believe our professional collaboration or any type of personal communication would be mutually beneficial. As previously stated, their insidious business practices make it hard to even communicate with them.

Aces! Customer service and marketing is everything you would expect, and more. Joel and Kelly run…read morean excellent business and will not disappoint.