On our trip from Monument, CO to Flathead Lake, Montana, our Mercedes GL 450 suddenly QUIT RUNNING…read moreabout 30 miles south of Buffalo, Wyoming. Fortunately had cell reception and called Pat at K&K in Gillette, Wy. Said he could do diagnostics at 4:00 the following day. After a 100 mile flat tow, completed diagnostics, overnighting of the Mercedes fuel pump, we were back on the road in two days! Pat was very competent, hard working, and ethical throughout. Highly recommend.

Our cross-country drive from Virginia to a family reunion in Thermopolis, Wyoming, had been going…read moresmoothly until what sounded like a transmission failure near the Gillette exit. To say we were extremely concerned would be an understatement. My daughter immediately took her phone and searched for an auto repair business. K&K Auto Repair was listed as the only garage still open (it was 5:35 pm on a Friday) for the day. We limped into K&K, parked our Mercedes GL450, and entered the establishment. The receptionist greeted us with kindness and warmth. We explained our situation, and she alerted the mechanic. The mechanic, displaying the same type of courtesy and professionalism, took our car to the garage for a diagnostic test as we eagerly waited for the results. Twenty minutes later, the mechanic stepped into the waiting area and said, "I have good news and bad news. The good news is that your transmission is fine. The bad news is that your lower fuel pump is done, and I will have to order a new one." Sadly, we had to leave the car at K&K for the repairs, and my father-in-law drove from two hours away to pick us up. The following Thursday, K&K contacted us and said the necessary repairs had been made and the vehicle was ready to be picked up. The next day, my father-in-law dropped us off at K&K, we paid a fair price, and began our journey back to Virginia. Our car ran like a new car all the way home. Whether your car is domestic or foreign, K&K can repair your car. Thanks, K&K!!!!

I took my vehicle to Hillcrest Auto Body in Dec 2018 for a dent repair on the hatch door of my…read moreAcadia. The original quote they gave me was approximately $60 less than what the insurance company had estimated. Then during the repair process, I get notified by my insurance company that they paid an extra amount of money to Hillcrest Auto. I had to call Hillcrest to find out what was going on. They explained there was more damage than they thought. Ok, the insurance paid them. No problem, but when were they going to call and let me know? Then upon picking up my vehicle, the amount I owed to them was what the insurance company had estimated, not what they had quoted me. When I questioned the $60 difference, they couldn't explain it. I looked at my vehicle and I left. Then I went to use the hatch and it didn't function properly. So I called, it was the week of Christmas and I was told someone would call me the following week. NO ONE did. I waited and then I decided to go into their shop in person. I was told that they contacted the insurance company and were waiting on a reply. He then came out to look at what the issue was I was calling about. The hatch wouldn't stay up and it had almost hit my 3 yr old grandson. He had no concern. Then a few days later I get notified by the insurance company that they won't cover the issue, I didn't expect them to, as it was an issued that occurred from the repairman taking things apart. Yet Hillcrest denies removing the part that was in question. I have since repaired the issue myself and I have done research. Every body shop I have spoken to has stated that they don't know how Hillcrest can say they didn't remove the piece for the repair that was needed to be done. Yet because Hillcrest told the insurance company they didn't remove the part, it is their word against mine. Hillcrest won't accept responsibility and I can't prove it. So I can honestly say that if anyone I know says they are going to go to Hillcrest Auto, I will advise them not to. They have never called to tell me anything , they let the insurance company. They have no customer service skills when it comes to informing the customer.

They completely fixed my subaru after a deer hit and made it look brand new:) They went above and…read morebeyond by cleaning the inside (vacuumed, cleaned my rubber mats, wiped it out :) It was also finished in a timely fashion. Thank you

Friendly helpful staff. Traded in my Travel Trailer for a used Class C. They were easy to deal…read morewith, fair, and took the time to make sure I understood all of the systems in my new to me coach. Photos on their website accu represented the unit I purchased. They were prompt in answering all my questions prior to driving to Gillette to look and test drive the unit. I highly recommend.

Rob saved our behinds from freezing in the cold weather! Our heater in the rv was shorting out &…read morequit working on the road. We stopped in eastside rv to get help but they were booked out for 2 weeks. Rob decided to squeeze us in & he fixed the problem! He also taught my boyfriend each step of the way, while they were doing that I was warming up in the office, getting great travel tips & destinations from the crew inside! it was a very nice experience & I can't say enough great things about this place! Thank you guys so much !!

I went there today I couldn't find the dog wash? Did get my car clean to mud it back up.read more

This place was a good stop. We have been driving for days and needed to freshen up…read more The car wash is conveniently located and has facilities large enough to pull a truck and fifth wheel through. My only complaint is they should have brushes and sprayer on both sides. In order to wash both sides of our fifth wheel we had to pull in, wash and pull out turn around and pull back in to get the other side. Aside from that their prices were fair and facilities were clean enough.

Wade and Alexis got my car out of the ditch after it slid on black ice into a tree. It was still…read moredrivable, and they wouldn't take any payment since they didn't haul it. Thanks so much for the courteous, professional service!

These folks are great! Took a couple days to get in (not an issue!), as they were pretty busy. Got…read moreme in and addressed my rock chip in my windshield within 20 minutes. The price was better than quoted at another place and my windshield looks great! Talk about a real value, this place offers it with a smile to boot!

Amazing customer service - had to reschedule a couple times and they were so great to work with…read more The quality of the windshield for the value I paid was outstanding. Everywhere I tried in other places were $100-$200 more excluding the labor cost. Completely worth the drive