I tried Pride Cleaners for the first time this week. I dropped off my duvet insert and a suit to get dry cleaned. The drop off process is very simple and contact free. You use a kiosk, then put all your clothes in a bag and send it through the door. The only small problem was it took a lot of effort to shove my duvet insert into the small bag. The pickup process was just as simple. I made an account and let them know I was on my way and it was ready to go. read more

Took a week after numerous phone calls and two visits to get my slacks and shirt back. Asked if I did something wrong, silence. Asked what the problem was, silence. Then she overcharged me. Receipt says $18.14 and she charged me $22.34. read more

Dropped off a military uniform and it was returned with multiple items missing. When I called to inquire I was told I should've removed the metals and pins anyway. This was not told to me when I dropped it off, nor has this ever been the case at other cleaners. Very disappointed in the customer service and attitude to losing important parts of the uniform during their services. read more

Excellent service. They had my order ready within 2 business days as I needed urgent cleaning needs. Friday AM drop off and ready Monday afternoon. No same day services locally so this was great! read more

Very bad customer service I can early and they where just on their phones took them 15 min just to be rejected wouldn't recommend

I am new to Pride cleaners pick up and delivery service, so far though it has been great, I had a million questions and my text were promptly and patiently answered. The gentleman who picked up my laundry was pleasant, informative, and wearing a mask. Anyone new to Pride Cleaners pick up and delivery service now is a good time to try it out, with this summer heat, no washer or dryer heating up the place and no heating yourself up with folding. Your washer and dryer on the fritz, no worries, call Pride Cleaners for pick up and delivery. And just imagine all that time you'll save. They let you know when pick up and delivery will be. Have they been doing this "pick up and delivery" very long? Heck, I don't know and I don't care, as long as they are doing it now. God Bless their pea picking hearts. read more

I use Pride Cleaners about twice a month and have never had a bad experience. They are timely, friendly, and do a great job. It's an added bonus that they always have printable coupons on their site, too! Saving a litte extra $$$ is always a good thing. read more

Great location, reasonable prices and awesome people working the store front. If that's what it was all about...5 stars! Unfortunately, I judge by my satisfaction with the finished product. They have great weeks and not so great weeks. I just don't like repressing shirts for collar tips folded, pocket button flaps with the corners flipped and pressed, buttons replaced with not quite the right button (when the were extras on the shirttail) and 4" strings hanging from the new buttons. They are aware of the inconsistencies and always redo for free. It appears the quality control inspectors don't have a discerning eye for details...unfortunately, I do... I still use them because of location, hours and their people. read more

Huge disappointment - after moving to the area, tried Pride on Ambassador and had good first few experiences - then I dropped off two sweaters and asked that they be folded as to not stretch them out - when I picked up, they were hung, stretched out in the shoulders, and ruined - when I complained, they confirmed I had requested they be folded and said they would have a Manager contact me. A week later, nobody had called so I called them back - a very nice young man named Eli said he would leave another message for the District Manager. Another week goes by, and I call again- Eli, the same young man, tells me that it is strange nobody has called and he will look into it. I get a call from a Manager who says it is the first she has heard of the problem and I "need to drop the sweaters off so the District Manager can look at them". I asked to have the District Manager give me a call - I was told that wasn't the process. So I said I would bring the sweaters in on Saturday to meet with the District Manager - I was told she doesn't work on Saturdays and I would need to come in during the week - I explained I work during the week and that wasn't possible - she told me that the District Manager wouldn't come in on the weekend. No attempt to accommodate, no explanation for delayed follow up (it had been more than two weeks) no apology for ruining the sweaters -- At this point I gave up .. Horrible client relations in my book - would rather spend my money elsewhere. read more

I have not been happy with this company any time that I have used them. The heaviest starch that they have is "cowboy" which is a light to at most a medium starch in my opinion. I recently took a new linen shirt and pants set into have cleaned (tags still on) that was cream colored. When the items came back they were white and the shirt had blue stains all over it. I have called and left message and a week later there has been not a call back from a single person in the company with any concern about this. The manager at the location proceeded to tell me that the garments were white when I brought them in and that I did not know what color the were. She also took an item out of the dirty bin and laid it on top of my garment and told me that this is the same color. I do not want someone else's clothing (dirty slip) on my garments. I am not at all happy. I will be changing the company that I deal with in the future. I cannot afford to have clothing ruined and a company not care even enough to call me back to rectify the situation. Very Upset about this! I am just happy that this is not a custom made shirt or a suit! I wish that I could them ZERO stars that is what they are worth at this point. read more

The price is right and the quality is fairly good. I have had a few wrinkled sleeve and collars, but with their online coupons, they are much cheaper than the other nearby options I have found. They also have car drop off and delivery if you honk supposedly (I always go inside, but this is a nice option if you have kids in the car...) read more