is Northeast Regional Ambulance closing down their medical transportation unit, used for medical…read morewheelchairs? I heard that they are down to one Van? Not Good! I thought Beverly and Danvers contracted successful and efficient companies to serve our communities?

Unfortunately I had a need for this company. Well a long story short, I was at Salem Hospital and…read moreneeded to have a specialty surgery team take over my surgery. I was to be transferred to Boston Medical Center. Jarrod and Jason arrived at Salem and loaded me on a gurney, strange situation since I could walk. Apparently I needed to stay hooked up to the I V and this was the only way to stay connected. They rolled me outside, loaded me into the ambulance and away we went. I was a little surprised to feel how bumpy and shaky being in the back actually was. We arrived at Boston Medical Center fairly quick since it was four o'clock in the morning. I was unloaded and rolled into the emergency room. Transferred to a bed as Jason reiterated all my stats to the new doctor and nurse. My experience was nothing but pleasurable at least as far as being in an ambulance can be. I give North East Regional a Solid 5 Stars

My mother was recently under Nashoba Nursing's care for hospice. They were unable to control my…read moremother's pain at home. While we had a caring nurse, the nurses in general are extremely inexperienced when it comes to end of life care. There was disconnect between the nursing providers and the medical director. This hospice has no contracts in place with nursing homes, hospice houses or hospital facilities. This means if they are unable to control your loved one's pain at home, they do not have relationships with inpatient providers and the family will be on their own. This was not a consideration our family thought to consider when selecting a hospice provider. This hospice also cannot offer IV medication administration in the home so we were forced to administer massive amounts of oral and rectal medications to try achieve a level of comfort for my mom which we never did. Ultimately we had to put my mom back in a hospital for pain control. We were directed to a specific facility out of our community because we were told there WAS a contract in place and that would ensure smooth transition and continuity of care. Upon arrival to the hospital we were informed no such contract was in place. Nashoba Nursing Services & Hospice essentially abandoned my family at the worst and most critical hours. My mother passed in the hospital less than 24 hours later. It has been nearly a week and we never heard from hospice again. Do your homework. Look online at senioradvice.com and the HPCFM to find reviews of other services. Also consider a service where hospice is their primary business. This company is more of a home health service than a hospice,

I recently had knee surgery and received home visits from a nurse and physical therapists. I cannot…read morepraise them enough for their kindness and compassion, but, most importantly, for their knowledge in helping their patients receive all the help they need to be successful. They are very courteous, have wonderful suggestions and guide their patients so they can enjoy what they have to offer. I was pleasantly surprised to meet the caring employees who are not just caretakers, but love what they do and are true clinicians offering their support because they like to help people. I highly recommend this agency.

I had severe spinal stenosis and in my process of getting insurance to approve surgery consulted…read morewith six surgeons, one of whom said that if he was to have surgery he would go to Dr. Pedlow. Dr. Pedlow talked through my treatment plan with me and answered all my many questions. His office was able to get my insurance to approve the surgery. I found everyone I spoke to at the office to be clear and very helpful, especially Maria. His office made it easy for me to get pain medication when I went off oral steroids. We also tried the lumbar steroid shot but it did not work for my pain. Pre-op, I was only able to be comfortable bent over a surface on my elbows and knees. I can now walk and sit without pain. Dr. Pedlow has given me back my life.

On April 9th of 2026, I went into Acton Urgent Care for chest pain and shortness of breath…read more Everyone there was RUDE to me; I am not trying to in anyway exaggerate at all. Most surprisingly was the medical assistant who yelled profanities at me while taking my X-Ray. He would scream and overall came off as very pissed off and aggressive. (Manhandled & basically physically moved me) I didn't care for this as my primary objective was to figure out why my lungs were experiencing pain. I do not know what this person would do, and I felt to a certain extent - abused by him. Medical professionals are also supposed to make you feel welcomed and supported through your health issues. However, this was not shown at all through my visit. The woman, who eventually came in to the room didn't seem happy at all. In conclusion, I hated this experience. The people here seem to think that they can behave however they want. There's no point in pursuing a medical career if you can't be fucking respectful. Mind you, I'm not even an adult and this is how they treat people.

Amazing care the office staff were friendly and knowledgeable. They took care of me when I had a…read moresprained wrist and foot . Xray was fast