great guys, they do a fantastic job!! they do it well and are always available to answer any…read morequestions you have, I found them very knowledgeable and hard workers they get the job done! I couldn't think of anyone better to help you with your heating and cooling needs!! they are also very affordable, lower than most places in cost.

Our A/C stopped working at the day prior to having twelve plus people coming to our home for a…read moregraduation gathering. We called Tilley's a few years back. He helped me then and came to my rescue in 30 minutes. My A/C is up and running now. A day prior to guests arrival. I am so appreciative of Tilley's work and response. Thank you for saving our big event. You're the best!!!

The AC unit at our new home was making noise, with a summer heat wave coming. We contacted Baker…read moreHeating and Air. They were available right away to take my call, and scheduled a service visit within a week. We opted to purchase the 2x/year service package. The service person changed all the filters in the house, and diagnosed a failing part on the AC unit. He said the part would last awhile longer, but we decided to replace it anyway to avoid a summer emergency. The service person was knowledgeable and courteous. We will continue working with with them in the future.

Called early on Monday, Baker responded that PM to survey & do what they could on 38 year old unit…read more Good advice & quick service !!!

This an excellent family business. SML Heating and Air cleaned our duct and heat pump systems. We…read morehave just moved into new construction and the ducts and heat pump units were filthy. The team did a very thorough job cleaning both systems. They were polite, efficient, and very respectable of our home. They actually left the rooms cleaner than when they started! The company's communication system was also great. We were kept informed from estimate, booking the appointment to the final completion. I would highly recommend SML Heating and Air.

Had Dan and his team come out as an emergency because we had no AC. He was really quick to get the…read moresituation resolved. My grandmother greatly appreciates it.

Dustin arrived on time and cleaned our air ducts. I was so impressed with the service provided that…read morewe will be calling Dustin again for service if I could give 10 stars I would. Honest professional and top notch service thanks

Our heat pump system was 22 years old. Looked at various reviews of different heating/AC companies…read moreand Blue Ridge Heating consistently had the best reviews. Communication was easy with people at their firm. The technicians communicated with us and were not in a hurry when discussing our questions. We had been looking for a company and one of our neighbors uses Blue Ridge. Spoke with the technician who was servicing our neighbor. He gave me a card and I called the firm several days later after looking at on-line reviews. Technician came out and suggested we consider new equipment due to its age, and some very obvious problems. He actually made suggestions on not spending more money. Scheduled the following week to replace the equipment. Two technicians arrived to install new equipment. They were very responsive to questions and made suggestions on saving some money. The condensate pump had tripped the night before and left a small trail of water on the floor. The breaker had tripped and the pump was not operating. Testing the pump we discovered it was barely, if at all, working. We at this point were glad they were at our place. All of the work looks like showroom quality. The technicians obviously were conscientious about their work and took pride in their workmanship. They cleaned the work areas. We had, overall, a good experience. We certainly recommend Blue Ridge, and suggest looking at the amount of very positive reviews.

Tell me you don't want to do a job without telling me you don't want to do a job…read more.. We reached out to BLUE RIDGE HEATING & AIR, INC. to install a mini-split system for our massive--and by massive, I mean 125 square feet--cabin. That's right, basically a glorified walk-in closet with dreams. We requested a simple 110/120v unit, nothing fancy, just something to keep us from melting in the summer or freezing into popsicles in the winter. You know, the basics. The quote? $5,212. FIVE. THOUSAND. TWO HUNDRED. TWELVE. DOLLARS. I wasn't asking for the gold-plated, whisper-quiet, sings-you-to-sleep-at-night model... just something that plugs in and blows air. So yeah. Message received. You don't want the job. And that's okay. But hey, future buyers--consider this your "tiny home, big invoice" PSA.

Have used Witt multiple times. They are speedy, competent and honest. Great company. On the latest…read morevisit, they worked to see if my older heat pump should be fixed rather than replaced. Even though I was willing to replace it which would have been a larger sale, they gave me an honest opinion after checking the entire system. Decided to go with the repair and replace it later. Thank you!

Witt Mech. and Lee are absolutely amazing. Very quick response (within hours) for our A/C unit…read more.. Was treated with respect. Lee is very knowledgeable and most importantly, personable. Problem solved efficiently and timely. Will not hesitate to call again.

I had a second-floor leak that was affecting a first floor ceiling. I called snd 24 hours later two…read moreplumbers were on site and diagnosed and fixed the problem within 20 minutes. Friendly, polite, and not looking to do any extra work, and took the path of least resistance- not cutting through the ceiling, but finding the source and fixing it. You need an honest team? Call McGuire!

I can't attest to the service, because after speaking with the rude receptionist, I cancelled…read moreeverything. If the woman on the phone treated me like that, who's to say her service men wouldn't? Let me break down what happened. Due to this constant rain we've had in the past six months or more, our septic system got flooded with water, and a root, or branch is stuck in the pipe, so water has been pouring out of my daughters bathroom for a week. We've had to shut off the water to the house, and have someone come and pump our septic tank AGAIN, to get the water out. They couldn't see what was in the line, as they didn't have the equipment to do so, and gave me the number of a good Plumber who could..... Well, that plumber has cancelled on me three days in a row, knowing we have no water.... Long story short, I started calling other places. This was he first one listed, but I had a walk in at the office, so asked my mom to call for me and see if she could set it up. She did, and they said it would be an emergency fee after 4:30, because that's when their business hours end... ok, whatever. I'll pay it. So they said someone would be out after 4:30. Ok, got it. My mom told them EVERYTHING and what they would need so they would be prepared. They then called me to say they were coming early, and could I come home. I said no, but I could get someone to be there if it was really necessary. She said "well, uhhh YEAH, how else are we supposed to get in the house to check your plumbing..." I said "Ma'am, it's the outside line to my septic tank, the lid is already off. We just need the plumber to come with his camera and see what's blocking it." She then responds with "umm nobody told me this, and the crew I'm sending out doesn't have cameras. Plus, if they did come out with a camera, which we CAN do, it's gonna be a charge of $200 to bring the camera out to the property". I asked why, and she stated that it was a special piece of equipment, and it's not carried on normal trucks. Cool, I get it, but when my mom called, she told you WE NEEDED A CAMERA... She said "No, she didn't, and our guys need to come asses the situation first, which is your emergency fee, THEN, if needed, we can bring someone out with one." I said no, we already had someone out, and they said we needed a camera.... She then huffs loudly and says "Then what do you want me to do, cancel the service call?" I said "yes please. I'll find someone else." I won't ever use this company for the sheer fact of the rude receptionist who called me, and the astronomical fees they charge just to come out...

I cannot put into words how disappointing this experience was. There was the initial meeting (aka…read morethe sales pitch) where David stated he is always on time and always cheaper than everyone. He quoted $1600 to run water lines from a soon to be installed water heater. I had a small project at another house that needed to be done first. Two visits from quality. The first David was an hour and a half late. Showed up and looked, quoted $250-270 and left but first made the comment he would count the visit as a free estimate. I had no reason to believe it wasn't a free estimate as all plumbers give that. Then the second visit, again over an hour and a half late, I text and asked when I could expect them. I was told one of his workers should have been here already. No notice, no update and certainly not notified this random stranger would be appearing at my door. Job was completed and the price tag went up. AFTER the fact I was notified. This morning I was supposed to have the original desperately needed plumbing completed. (It's been scheduled two weeks). I get a message saying he forgot to add in $180 For an install of the water heater. Then he tells me he can't remember job after job because he has so many. Before I can answer his barrage of text defending himself and explaining how his mistake yet again couldn't possibly be his fault, he left us hanging saying to go find another plumber. I hadn't said a word at this point other than questioning the charge. The comical part of all of this is that I live in Pulaski. My very first contact with him was asking if he serviced Pulaski. His answer? Yes. In his text rant today he advised I was pulling him 45 minutes out of his service area to give an estimate and because of that I should be grateful because he'd saved me money. My husband text him this morning from a different number and asked him if he serviced Pulaski... once again "yes". Which is it? Yes or no lol. (this portion of my review which was an opinion as opposed to facts as the rest of my review entails has been removed after receiving a threatening letter from a Blacksburg attorney representing David insisting I remove my negative comment. As David indicated this is a review site that he subscribed to and I am in fact giving a review. The service was not great and therefore the review reflects that. My response to his response: Regarding his response, since he chose to "out" me and call me by full name, something protected by this very site, I will respond to his claims. David never did any of the work for me. He sent over an unlicensed employee that earned wages of $14/hr. His claim of me only paying $300 for six hours (hours are not correct) seems substantial vs the $84 he would pay his employee for this same time period. He claimed I was so satisfied that I asked for other work. In fact the only other project we had discussed was on 9/12/2019. Two months before the single service provided was performed. I did in fact ask the gentleman that helped us if he was licensed if HE would consider further work, not David. David stated he never refused me any work when his exact text message was "Pulaski is a very long way from my service area. I spent over 45 minutes driving out to your location. I spent over an hour giving you a free estimate which I normally do not do. Then I spent another 45 minutes driving back to my main service area. I have already saved you money. I would like you to go ahead and find another plumber. Tried to add money to the estimate that was not written up: not only did David tell me it was absolutely necessary to get a water heater but told me for $1600 he would attach multiple lines to it to plumb a new bathroom. He told me to purchase a rheem performance 40 gallon water heater in the amount of $364. Not only did I purchase this by his direction but an additional $400 in supplies to complete the discussed projects.ordered .payed for. and waiting for the plumber that never came. David commented that my comments hurt him deeply. I assure everyone reading this that being promised punctuality always and told he always sticks to his quotes and then being left hanging multiple times, multiple quote changes and ultimately searching for a new plumber hurt me. An apology, a compromise or anything else that one could have expected from the "best plumber" could have left a better taste in this reviewers mouth but the facts stand. David chose to take a legal response.

David was able to schedule a shower repair on short notice, saving me from not having a working…read moreshower for my mother-in-law over Thanksgiving. His associate had to do more work than anticipated when there was no access panel and the wrong (non-copper) piping. David came to the house from an emergency plumbing job to ensure that I got to a work meeting on time. I had a great experience with Quality Plumbing Services.