When I've needed outpatient imaging I now request only the Southwest Diagnostic Imaging Center…read more(SWDIC) in Dallas. I've been their patient for decades, the first reason I recommend them. I've seen many freestanding radiology practices disappear, along with my reports and images, many of which would be valuable for comparison if only they were available. My first tip: Stick with a company with proven longevity, such as SWDIC. My second tip: Get all of your outpatient imaging done at the same place so that you will know how to quickly find what a provider may want to see some day. SWDIC does every procedure I can think of. My next tip: if you have special needs, go to an imaging center where the staff and their accomodations can meet your needs easily. Two examples: at SWDIC, I always had the best of care from Cindy, the same mammography tech year after year, despite my limitations from MS. And I know of no other place you can have an MRI if you can't just get up and walk away from your power wheelchair (Don't I wish!) and walk the long distance to the MRI table. Uh, there's a good reason that I must use a power wheelchair, and only SWDIC has an MRI with a detachable exam table that can be brought to the patient who can't trek to an attached exam table! I thank God for the foresight of SWDIC clinical and executive staff for providing this invaluable tool! Never have I ever met a SWIC staff member, from schedulers to the front desk, to the professional staff who was not both professional and kind, and personal if the interaction was long enough. You may well leave with your images and reports in hand; just ask, if that will be helpful. And don't get away without a parking voucher, although I've always been given one before I could ask.

They told me my Appointment was at 10:15. I was here at 10:15. It is now 11:46, and I asked when…read moreI would be called back at 12:15. WTF? How is this possible

I want to give a special shout-out to Kathy Hernandez at Medical City Dallas. Our baby was admitted…read morefor 3 days, and overall our experience was amazing. But Kathy truly made it exceptional. She was there during the day shift, so we got to spend more time with her, and she went above and beyond in every way. Her kindness, attention to detail, and genuine care for our little one gave us so much peace of mind. If being a 'nerd' means being incredibly knowledgeable, thorough, and passionate about what she does--then Kathy is the best kind of nerd. Thank you, Kathy, for making a difficult time so much brighter. You're a gem!

This wasn't my first nor sec time here and each time it doesn't get better. The staff move slow…read morewith no sense of urgency. Each time I come they say nun is wrong but the last time I came they said nothing was wrong with me but I ended up having to have surgery at a whole Nother hospital because I wanted a second opinion on my problem, that I felt wasn't being seen.

Great staff! Doctor was helpful and willing to work with my friend and even against his advice…read morelanced his wrist.

Final outcome was that out of cost expenses are pricey but they did provide X-rays I needed to make…read moresure nothing was broken. Truth is, Rodrigo is the best thing going for that location. His cheery disposition really did make the whole ordeal better. Initially the front desk chica came back with a lot of push back and no's on using my care credit card, due to their system being down. It's natural to do so at times but maybe not at a doctors office, I was hoping for solution based responses, but she'll hopefully learn to put a better face forward for her patients and customers in future. And the African American lady doctor was a bit abrasive to be honest, it wasn't a welcoming experience with a doctor, she was also kinda abrupt. Made me feel like I couldn't fully express myself without interjecting her opinion. In the end she must've felt some sense of compassion because she came around in attitude and assisted me. That's all that matters right?

I was a patient from 2007-2023 I have had issues with staff and follow up with my health care.... I…read morehave had to find out on the day of my appointment that my insurance is not being accepted. I was left to pay 120 until open enrollment in November I signed a release to have my records sent to new PCP and I had saw 3 visits and my new PCP finally received 30 days or rather Dr Nguyen noted. I have been left waiting for hours numerous times for Dr Nguyen to see me Staff Unprofessional Rude Office Manager still has no sent records for me and I am trying to schedule surgery I was told that I can pick up my records in person and Dan is the only person that can send anything notDr Nguyen who Family Clinic has been paid thousands of dollars over the course of me being a patient..... I'm going to have to go in person and hopefully get my OWN records I don't trust them at all it's UNETHICAL I gave them 1 star review because I am beyond angry and disgusted

I've been going to this clinic for a while and I really like Dr. Nguyen. I see some people are…read moreupset about the wait, but the reason there's a wait is because Dr. Nguyen spends time getting to know her patients and talking with them to understand the problem. Any doctor I've gone to I spend two minutes with and the appointment is over. I really appreciate that Dr.Nguyen takes time with me, and it is worth waiting a little longer. ALSO, I've been to the clinic a lot and there's NOT a wait every time. I think people are just used to doctors not spending a lot of time to understand what their issue is, unlike Dr. Nguyen who does. I also really like the receptionists. They are super nice and went above and beyond for me today to make sure my neurologist appointment is squared away. Thank you to everyone at Family Clinic for taking great care of me over the years!!

This is the cleanest and fastest clinic I've been to. The staff were kind it was easy to book an…read moreappointment. A guy actually had a seizure in the lobby and everyone ran to his care. They were all nurturing! I will be returning thanks for the experience

If you're looking for a solid staff to take care of your medical needs then this is the clinic to…read morevisit!

This hack of a doctor ruined my life, and the quality of life of my son.. his negligence and…read moreincompetence almost killed me 3 times, and I have permanent damage to almost every major organ from him slicing nerves apart.... He should not be practicing medicine and should be in jail rotting in a cell.... Run don't walk from this sub human ..

Naomi was great in helping me get my insurance benefits collected and copay set up! She later…read moresurprised me with an unexpected check for $ 600 as well! The check was to reimburse me back for past payments (that should have been covered)! My insurance company initially denied claims and coverage months ago. However Naomi continued being persistent to get them to honor and cover my exams with a minimum copay. She really went the distance - to assist me by getting back payments I was owed - as well as benefits for future coverage. The friendly staff at the Dallas office are all very nice, polite and professional! Before Foundation - I was in a Methadone clinic for several years after a pain-management addiction occurred. It was a miserable experience - my first counselor actually died from a heroine drug-overdose! I was treated like dirt by everyone but the nurse administering daily dosages ( which was a big hassle also!). Methadone is a horrible solution! Everyone has been very positive and knowledgable from Dr. Thompson to the entire team. Dealing with a narcotic addiction involves many physiological and physiological aspects and can be challenging and demoralizing - And expensive! Choose your provider very carefully and find kind, good and competent professionals like those at Foundation Medical. They are always available to help you and will work hard for a successful healthcare treatment program! They have improved the quality of my life!

I have been a customer with North Dallas Wellness Center for almost 3 years now. Dr. Fein and his…read morestaff are extremely helpful, knowledgeable, and fantastic to deal with! Lindsay O'Neil, the clinical director, not only genuinely cares about her patient's well-being, but is a tremendous resource regarding nutritional supplements and overall daily diet. I am grateful I found them, and they have change my life for the better!

I went to Dr. Fein as a wellness doctor, to normalize my hormone levels. He talked with me for a…read morelong time about my goals and criticized my previous doctor. After initial blood test and prescriptions ($1000 not including prescriptions) he emailed me my results and prescribed new. I waited 5 months to make sure my second levels would be accurate with new recommendations since I had pelleted with my previous doctor and wanted to move away from that (it was the only method offered at that practice). At second visit ($600 for blood test and another long discussion, where no action was taken regarding my hair loss, skin conditions, side effects of levels) he said he would send my results the following Monday.  He finally sent them 11 DAYS LATER via email.  My levels were so out of range I questioned they were even my test results.  Dr. Fein had my testosterone levels at 4 times the normal level for someone my age (58) --level was 411, and every other result was the worst they had ever been in ALL areas, so when I called to speak with him about the results, he would not take the call, but his assistant did. When I was upset about the results, Laura actually hung up on me! I called back to ask why, and she said I was upset, to which I responded PERHAPS BECAUSE I'M JACKED UP ON TESTOSTERONE? I asked to speak with the DOCTOR and an appointment was made, although the evening before the appointment call it was canceled via email for the reason I upset the staff and that I should "go back to my previous doctor" (the one he slandered). THIS IS NOT WHY WE GO TO A DOCTOR.  He is inaccessible and unresponsive and has no regard for accuracy of his staff's stories or his patients' health. I also noticed he left the office while I was paying my bill (2pm)

Dr. Joseph I. Shaffer is a great Doctor! I am so glad that he was my Dr. and the surgery that he…read moredid on me has helped me so much! He is caring and extremely expert in the field of Gynecology! Everyday I am thankful for having him as my Doctor. When I came to him I could not walk, sit , or stand with any comfort. Now I enjoy doing house work, riding my horse, and many other physical activities! I am looking forward to seeing him at my check up visit Thank you Dr. Schaffer

Simmons Cancer Center .. New…read more My 73 year old wife had a lung scan every year since 2021 revealing "ground glass" effect causing recommend to another yearly scan. She missed 2023 because of couple extensive back and neck surgeries. 2024 scan revealed 2 very small nodules yet recommendation for wait a year see if they grow. Unknown to me maybe because my wife did not see it as significant. She kept this info from me. I would have pushed go back in 6 months at most. November 2025 one nodule had quadrupled in size now above the .8 MM that triggers biopsy. A good local hospital will remained unnamed performed the scans and biopsy but I knew she needed professional specialists. After some internet evaluation I might have chosen Houstons MD Anderson being number one in the world but distance and possibility of multiple traveling appointments caused opting for Simmons Center at UTSW. It has a very high rating, the same certifications, same modern technology and was closer access which is important for people of our age. It was a good decision as we met oncologist Dr Wei the next week who has an outstanding online video introducing herself to prospective patients. Just the video was reassuring! Even tho we had no appointment with Dr Nelson he came in and looked at our scans. Was also reassuring and said that they usually do surgery within 30 days if they think it is the correct path. This was music to my paranoid ears. PET scan and breathing test was required then he lived up to his promise removing both nodules and several lymph nodes for lab evaluation in the same surgery December 2025. They think she is cured (KNOCK ON WOOD) In summary I would give 6 stars if possible for both these doctors and even tho we did not have to use her expertise Dr Zhang (the radiation specialist) also was welcoming, friendly and very professional. These doctors and every one at Simmons from valet to pre and post surgery nurses were pros and always polite and friendly. We did not have to partake in their Hope Lodge which is a free hotel for their patients. Radiation would have been daily for 6 weeks and living 75 miles away would not have been able to keep up with that drive every day. But it is there if you need it. I have read some reviews about taking too long to get appointments or having to wait past time of appointment and would suggest achieving excellent trained specialist is the assignment for you or loved ones! Organizing yourself and your records will streamline the process of dealing with a large and very busy organization. Maybe write down notes in your smart phone listing questions as you think of them before the appointment. Finally patience might be the best attribute to becoming a successful patient. Let me assure you these people will be on it quickly

I scheduled and paid for a telehealth visit with this practice for one specific purpose: to obtain…read morea referral for a colonoscopy and endoscopy based on concerning symptoms. During the visit, the nurse explicitly told me that the referral for the procedures would be processed. Instead, without any explanation, the office sent a referral for a gastroenterology consultation appointment instead of the procedures that were discussed and requested. When I contacted the office to correct what appeared to be a mistake, they refused to amend the referral. What makes the situation even more frustrating is that I spoke directly with the gastroenterology office. They confirmed they were ready to schedule the procedures immediately as soon as they received the proper referral order. In other words, the only barrier was the primary care office sending the order they had already indicated they would send. The explanation I received from the office was baffling. I was told that because I have symptoms, they would not issue the procedure referral and that I must first attend an office visit with the GI doctor. Yet in the same conversation I was told that if I had no symptoms, they would have had no problem issuing the referral directly for the procedures. That logic is very difficult to reconcile. After the office refused to correct the referral--even when I offered to pay for another telehealth visit to resolve the issue--I ultimately had to go to urgent care. The urgent care physician reviewed the situation and had no problem issuing the referral for the procedures immediately. So to summarize: the service I originally paid this practice to provide was something a completely unrelated urgent care physician was able to do without hesitation. If the policy of this office is that they will not write procedure referrals and will only refer patients for specialist consultations, that should be communicated before the appointment, not after patients have already paid for the visit and relied on what they were told during it. The end result of this experience was wasted time, wasted money, unnecessary frustration, and a delay in obtaining medical testing for symptoms serious enough to warrant investigation. Patients deserve clear communication, consistency, and follow-through from their healthcare providers. Unfortunately, that was not my experience here.

Very attentive, great care and will spend as much time talking with you as you want. Never rushed…read morevery thorough care. Everyone there is great.

If you want to not only waste your time and money but have to make an extra trip to get them to…read moresend the Rx to the right pharmacy, this is where you want to go. I'm ill enough to go to urgent care on a Sunday, registered online. The MA asked me all the same questions I already registered including verifying the pharmacy. I told her that was not the right one that I entered the right one I registration. $230 for a 40 minute wait and a 3-minute evaluation by a PA only to have my Rx sent to the wrong pharmacy. Waited on hold for 25 minutes before having to drive back up there where the MA proceeded to argue with me about which pharmacy I entered, then found the right one, and said it will be sent to the right pharmacy later today. No thanks. I'll wait until it's done before I leave so I don't have to drive back up here. COMPLETE waste of time and money. I should have just waited another 18 hours to see a competent medical staff.

The lady at the front desk was so rude!! After dealing with her, I didn't have high hopes for the…read morevisit.  But, the doctor I saw was amazing and had a good bedside manner. After figuring out the check in process, I only had to wait another 15 minutes or so. It wasn't long; especially considering I didn't make an appointment in advance.