I'm the one who wrote an unwarranted 1-Star review about Dr. Keller. Dr. Keller and I had a…read moremisunderstanding and to my fault, I reacted by writing a negative review. I tried to contact yelp to have it deleted and am still trying to accomplish that, but anybody who is lucky enough to be seen by this doctor will not regret it. I can't say much other things that other reviews haven't said, but he is hands down the most caring doctor you will find. I believe his practice has been full and I regret having to have left for financial constraints at the time, but it was my loss. As you can see, he doesn't need anymore positive reviews, but deserves every single one he receives and if I had the opportunity, I'd have him as my GP.

When I moved to Denver nearly 6 years ago I had to get a new doctor in town and came upon this…read morepractice. I'm not one to rush to the doctors when under the weather, so when I make the choice to finally call (2 weeks later) and get my butt in to see someone, the office is great and gets me an appointment in less than 24 hours. The staff of nurses and doctors are all very nice.

I'm so happy I found DFM. I've been seeing Dr. Draeb for years. She always takes the time to listen…read moreand address all of my questions. Dr. Draeb is very knowledgable, gives excellent medical advice, and overall is just the best! Also, I've seen Alice Russell as well and she went above and beyond to help me a few times. I've recommended several friends to this practice because everyone who works here is amazing.

I've been a patient for about 8 years now and have seen most of the providers in the practice. I am…read moregenerally healthy and was in for minor things over the years. Over the last couple of years, things have declined substantially. They have moved to become part of "Colorado Physician Practice" which includes a new online portal to access records, messaging etc.. The portal is buggy and sends you a separate email, text anytime there is an update to your record. So if you have an appt and have BP, HR, exam etc.. you get three separate texts about those items being put into your chart only the text doesn't tell you that. Instead it says you have an important update in your portal to look at. The NP I saw the most over the years left, the next doc I chose also left and the then a third is only part time and floats. I needed some help in the last couple years dealing with perimenopause symptoms. I saw 3 different folks in 18 months for it. The answer I got was essentially shrugged shoulders and basically a "that's life" answer. I had to explain that with a history of hormonal issues, I thought perhaps my symptoms were being magnified by that. I was offered birth control. I was told I didn't have the right symptoms (no hot flashes) to warrant hormonal treatment. I explained my mother and grandmother didn't have hot flashes either. I left the last appt and sat in my car and cried. I looked for another provider and finally got the care I needed to manage symptoms and am a whole new person. I understand perhaps since none of them are OB/GYNs, maybe they aren't versed in the latest in menopause care, so I just accepted I would have 2 providers. One for menopause care and DFM for the normal wellness checks/sick issues. Recently, I've changed my mind. I needed a form filled out for my health insurance to prove I've had a physical within the last year. I sent it in last month with no response. I called to check on it and they asked me to email it and would have it done same day. Did not get it back, after 3 more phone calls, I am still waiting to get it back. Everyone in the office is very nice and super apologetic when you have to call multiple times for things, but why do I have to do that? I went on my health insurance website to find a new practice. It's not worth it to be at DFM anymore.

The Dr I was assigned to was amazing and diagnosed me correctly. The sorry excuse for office…read moreemployees Susan and Monica both are offensive and have a terrible temperment. It was like dealing with children. After I explained the pharmacy did not have my prescription I got berated and hung up on. When I tried to get my thyroid medicine refilled they told me I had to sign a fabrication of standards stating I couldn't yell at them. Garbage service and I'm considering filing a claim with the state board. Stay far from the attitudes that seem to be the focus as opposed to actual medical assistance. 0 out of 10... Boooo!

It's probably fine for an abortion but Britt Severson is a highly unpleasant woman and is the only…read moredoctor who's ever treated me, an SA survivor and currently with an adrenaline secreting tumor like a common drug addict or parolee to get my anxiety medication refilled and I barely survived a suicide attempt when she refused to do it. I DO NOT recommend her or the clinic for primary care but the office staff are friendly if you need an abortion.

I'm genuinely sad to be writing this review because this practice used to be excellent…read more I moved to Denver in 2016 and needed a primary care provider I could see regularly, as I take PrEP and require routine follow-ups. Dr. Peter Prutch was recommended to me by neighbors, and at the time, Family Centered Medicine was exactly what the name promised. Visits were efficient, the staff was friendly, labs were done in-office with fast results, and the overall experience felt thoughtful and patient-centered. I happily left a glowing review back then because it was earned. Unfortunately, since Dr. Prutch retired (hi Peter I hope you're enjoying retirement) and the practice was sold -- now operating as Part of Pinnacle Pediatrics and Internal Medicine, a subsidiary of Brookside Health Group, owned by Vertikle Enterprises -- the quality and continuity of care have deteriorated significantly. I saw the new provider (Ona Ahumada, NP) twice and left both visits feeling judged and unheard. My medical records clearly had not been reviewed, and notes about me were literally written on a napkin during one appointment. It felt unprofessional and rushed, and the contrast to how this practice once operated was stark. The only reason I returned for a second visit was because of Nikki, the medical assistant, who has consistently been kind, competent, and the one steady, positive presence in the office. Nikki is exceptional and deserves recognition -- and frankly, better systems and leadership around her. In December, I informed the office that I would be changing PCPs and proactively completed a release of records. Since then, I've spent weeks trying to contact the office to provide my new physician's information. Calls go unanswered, voicemail boxes are full, and when you call the number now listed on the door, you're routed to an automated system that also ends in a full mailbox. Three weeks into the new year, I physically went to the office only to find handwritten and printed signs taped to the door stating the phone system has been down since early January and that the practice has moved -- with no reliable way to reach a human being. I'm not seeking care here anymore. I'm simply trying to have my medical records transferred to my new PCP, and the inability to accomplish something so basic is deeply frustrating and unacceptable in a healthcare setting. This practice was once a model of efficient, respectful primary care. Since the corporate takeover, that experience has been lost. Final note: Nikki is amazing. She was consistently professional, empathetic, and helpful throughout all of this.

Wow. Called to get test results, no answer. No notice they'd closed. No way to get my medical or…read moreprescription records. My pharmacy referred me to Meghan Edwards 720-241-3765. The receptionist played dumb when I called but clearly wasn't telling the truth.

By far the best family doctor I have ever visited. The doctors here truly focus on treating both…read morethe patient and the root cause, rather than just addressing symptoms. They never rush appointments or make you feel unimportant every visit feels personal and attentive. I also appreciate the convenience of the patient portal, which makes it easy to ask questions or request prescription refills. The office itself is clean and has a warm, welcoming atmosphere. There's even a dedicated kids' area filled with DVDs, toys, and books, which is a thoughtful touch for families. If you're looking for an excellent doctor, I highly recommend Insight Primary, it's simply the best.

They've been my doctors office for 10 years and I love them so much! Excellent staff. Can always…read moreget me in. They even remember the little stuff like the names of my pets. Highly recommended!

At one of my last appointments, I was asked if I've been vaccinated for HPV. When I answered no, I…read morewas asked if I intend to get it. I answered no again and the response was "why not?" Um, because I'm married and 38 years old, which the NP could see in my file.

So my family use to use this family practice as our family Doctor for about 3 years. After that 3…read moreyears my wife and I basically just blurted out one day in conversation that there was something, "off" about this location. We couldn't place our finger on it. Every time I went to the location I just got this vibe that the Doctors don't know what they're doing, almost as if they consult WebMD on an hourly basis. There are three people Dr. Chisolm who gives off the biggest "off vibe." Dr. Forest doesn't give off as big of an "off vibe" and Julie Cohen is right on. But the other two....the actual Doctors just seem a bit off. In short my wife and I have gone else where and we're very happy that we left. We just didn't feel the folks at Rocky Mountain Health Care South could be trusted with our well being.

I guess I should have read the reviews before going to this practice. I've been twice and somehow…read morethey wrote a PX and sent it to the pharmacy under my name and it was processed under my insurance and mailed out. IT IS VERY CONCERNING that my information with them is not secure. Additionally, it's comical to me that there's a strict 15 minute after appointment time policy which I've never violated but they have no problem making you wait as long as they want. Lastly, I had bloodwork done weeks ago and no one has called to go over the results. I'm left to read and understand them myself UPDATE: I was just contacted by a person from the office with a combative tone. Explained that I don't have capacity to check all the voicemails that come in and I don't need to be "reprimanded" for it. Her response wasn't solution oriented but rather a response of "she doesn't need to be reprimanded online." Regarding the PX. Correction that it was mine apparently but still should not have gone into the pharmacy without discussion from me. Most importantly, I have two addresses and neither was used for the CVS mail order. And at the appointment I stated the specific pharmacy to use which is NOT mail order. So again, this office is shipping PXs to unknown addresses without patient consent. Lastly, I requested to speak to a nurse to go over this with none available so asked to get another portal link. The portal is a mess. I spent 20 minutes trying to get in through different browsers and logging in twice per the help verbiage in the portal. Data displaying is spotty and then nothing appears at all once you're in and you try to click around. Sad really because the doctor was good but staff and infrastructure are failing.

I have been going to PIWH for the last 9 years since moving to Denver and it's been an incredible…read morehealthcare experience. Dr. Felle has always been incredibly warm and knowledgeable, and now that I am pregnant I am becoming more acquainted with the entire medical staff and they're all lovely. Can't imagine a better pregnancy OBGYN experience! Highly recommend.

Dr Eliasson in Stapleton is thorough and fabulous. She & the staff fit me in last minute, took…read moregreat care of me, and put me at ease. I'm definitely keeping her as my primary physician.

Showed up for an appointment time that was scheduled and prepaid the copay and the office was…read moreclosed, phone went straight to the outside business hours answering machine (it was within posted business hours at the time)

Have gone here for a while. I've been prescribed a medication for years. I was given a script and…read moreno pharmacy had the mg in stock. I asked on a Monday to write a new script with a lower dosage that pharmacies had in stock (which I've successfully done before). I was given so many different answers to the status of the new script each day I called in. Eventually they told me I needed to schedule another visit with my doctor for them to change me to a lower dose. I wasted 2 weeks not having the medication for them to eventually tell me the whole time I needed a new appt. I agree with some posted reviews that this location seems to be going downhill. Very frustrating and switching GPs

I am not sure where to begin with Apex Family Medicine. The problems started after the sale to…read moreSkyLight Health a few years ago, and things continue to go downhill. I had high hopes for Dr. Epping; he is engaging in the exam room, but those hopes diminished after he failed to get back to me about test results after promising to call me back. I called and got a response from tech, but if you make a promise, deliver on it. My new issue is a simple billing problem I have been dealing with for almost three months. Apex simply needs to bill the correct insurance company. After calling two times, stopping by in person, and sending messages on the patient portal, I still have no resolution. At the end of the day, if this provider is unable to do something simple like fixing a billing issue, how can they tackle someone's health issue?

I've been going to Apex for over 7 years. In the last few years the place has gone downhill. Trying…read moreto get an appointment is difficult. You used to be able to call and get in right away. Times are changing and I get they want you to use the portal to schedule appointments. However, they won't return your call even after leaving several message for issues that are non scheduling related. They don't care anymore about their patients and their health.