Josh was great! Showed up promptly and did an amazing job on my truck. It hasn't looked so good…read moresince it was new... Definitely recommend TriStar to everyone.

Josh was very good at communication. I requested a quote and repeatedly received answers to my…read morequestions within minutes despite being after hours. He arrived promptly and was prepared to meet my needs based on the information and pictures I gave him. He was very honest and open about any possible upcharges before he started any work, and ended up not charging me more than the base price for the work requested. He finished everything within the timeframe he provided. I would definitely hire him again.

Great work. Hired him right after he did my car to do my daughters. He responds to messages…read morepromptly and is very easy to work with.

We just got our tint from this place. Couldn't be happier. Super nice couple that owns the place…read more Amazing tint job as well. Very professional. They let us leave our car there overnight which really helped us out! They explained the difference in tints as well which was great. Thanks!

I left a two-star review here and was met with an extremely rude response. Fine, whatever. But then…read morethe owner went out of his way to track down my personal social media account and berated me over my review and actions. I had no idea because I don't check my messages often--only when I need information from a sender. When I finally did, I realized he had messaged me eight months ago. When I didn't respond and later blocked him, within just 25 hours, he went back and edited his reply on my review to be even more aggressive. This feels obsessive and unsettling. They should have just left my review--and me--alone. Honestly, I feel really uncomfortable and even scared. Businesses have addresses on file and with this much retaliation, I'm a little scared

They are very reliable and easy to work with about scheduling, he was very communicative,…read moreeverything came out perfect he paid attention to details and was quicker than I expected

Although the address is N. Roan, the building is actually behind the other two buildings. It is a…read moredetached shed with a sign on the front, so you can find it, you just have to drive to the rear of the actual address. There are a few parking spaces next to the building and the lot is paved. I walked into the door to the waiting area and waited while the owner finished a phone call. I told him I wanted an estimate on tinting the door windows darker. He said he was rather busy so it would be a couple weeks until he could get to me. I was fine with that so we checked my vehicle. He said I already had the darkest tint allowed on my windows but suggested tinting the windshield would help reduce sunlight into the cabin quite a bit. I was given a decent price and he said the phone call was a cancellation for the next morning so me could squeeze me in if I could get there. I returned the next morning, and he went to work right away. The windshield tinting took only about 30 minutes and looks great. I appreciate the honesty of not selling me something I didn't need, and for making a suggestion that really helped reduce interior heat. I will definitely return for my next tinting needs.

The guy has a sign up for a deal on tint 99$ however I got charged 213$ plus a surprise separate…read moretax charge that was not told to me before hand. The work was good but the deceitful tactic used to get more money out of me, and hold my key until I paid was not a good look for this company. I would not recommend this company.

Michael at tactical may have been the most attentive and responsive mobile mechanic I've used. And…read moreI've used a lot of them all over the country. He not only clearly communicated with me prior to coming to fix my vehicle, he showed up when promised and went way beyond anything I expected without charging me anything more than he originally quoted? I felt so guilty I actually gave him more than he asked for.

Great service for a great price, it did take longer than I expected but all in all I would highly…read morerecommend.

Great service, treats your car like it's his own. He replaced my alternator and it was very helpful…read morethat he could come to me.

Dependable reasonable price on time with appt takes his time to be thorough not greedy unlike…read moreothers

An older relative needed help coordinating a repair and was unable to make the trip for the…read moreestimate or to drop off and pick up their vehicle for the actual work because they are uneasy driving to unfamiliar areas. Therefore, I agreed to assist even though I live a long way away. . Ryne set up a time for the estimate and got to it immediately when we arrived. He wrote out the initial work plan and set a date taking into account the time required to order the parts. I explained that I would be returning to the area for a short time specifically to drop off and pick up the car. While my timeline was shorter than they originally estimated the work would take, they were understanding and accommodated my need. Additionally, they worked with the insurance company even though ours wasn't one they often partner with. Though the price was negotiated a bit by the adjuster, the initial quote was a fair price in my opinion. A couple weeks later I returned to drop off the car. While working on it they saw that it needed a couple more parts than initially outlined. They got the parts in fast and completed the job very quickly. Ryne was great to work with and so were the two other people who work in the office. One took receipt of the vehicle and was very efficient so I could get on my way. The other checked me out when I picked up the car. She explained everything very clearly. Overall, the experience was superior to visits to other body shops (in another city) that I've made with my own vehicle over the years. Will definitely return to this shop if my relative ever needs more work on the car.

Recently had damage to our vehicle and State Farm recommended olde Jonesborough body shop. From…read morethe moment we arrived for the inspection estimate we knew this was the place. Everyone was friendly, helpful and knowledgeable. Now that we picked up our car we are beyond grateful they went above and beyond on our car. Even if it's not an insurance claim I would recommend this place