This place is terrible. When I was there, June 16, 2026 9am, the doctor was on a personal call for…read moreover 45 minutes with no other patients in the facility. The assistant said, "I think she's on a call. I don't know what she's doing." I walked out into the hallway and made eye contact with the doctor standing in the hallway laughing and chatting about her weekend on the phone. When the doctor came in she said, "sorry, I had a meeting." First time I've ever seen a doctor take a phone call "meeting" about weekend plans while staring at a sick patient. Avoid this place.

Great care by the staff! I was stunned at how quickly they were able to move me from waiting room…read moreto exam room and then to treatment. They were apologetic about any delays in each step of the process. They made a quick assessment of my condition, but it was thorough, even going to the online records of my usual Healthcare provider, who is out of state, to compare to previous exams. I wish Rush Copley had a facility in the state where I live, because the care I received there was first rate!

I love advocate health. They are very good doctors and really care about their patience.read more

All of my doctors refer me to Urgent care, rarely I direct myself there. Doctors and nurses are…read moreall wonderful

I went here in December for a cold turned bronchitis. I've visited other urgent care facilities in…read morethe past with good experiences, but Fox Valley Immediate Care is a total miss. From the exterior, it looks like a nice facility. Once you're inside, it's cold and sterile like many medical offices, but something about it felt more like a used car dealership. There were 3 staff members sitting behind the desk with nothing to do. I only waited a few minutes to be seen by the doctor, who was pleasant enough but I really wondered if she was a legitimate doctor. She shuffled in the room with a messy ponytail and wearing snap-up athletic pants under the doctor coat. I don't expect a doctor in a tuxedo, but there's something to be said for looking professional and polished. I was given a Z pack, some kind of steroid, and cough "pearls" with little explanation of what everything was for. I was disappointed because I told the doctor that the cough was the worst part, and I wanted something that would help me sleep - ideally a cough syrup with codeine. This was my first experience with the pearls, which weren't nearly as effective. This visit was on a Sunday in the late afternoon, so unless I'm scrambling to find somewhere open again, I won't be back.

This place is awful. Dr. Sayeed must have looked at my chart from a few years ago because I had…read morebreathing issues from vaping. I no longer vape. His first question was if I smoked. He automatically assumed it was from vaping and said I had an "infection". He never even said what kind. He said he prescribed antibiotics and I waited overnight and the prescription was never even sent. The receptionists and nurses were nice but I won't be going here again because of how awful that doctor was.

STAY AWAY! This company has tried to charge me for services that were covered by my insurance…read morecompany, no manager is ever avabiable to talk to. I have sent copies of my insurance payment and yet they say I owe the money! WELLNOW is committing INSURANCE FRAUD by taking payment from the insurance, and then bulling the patient to pay as well!

Extremely long wait times. I came for a followup appointment, still had to wait in line even though…read moreI was scheduled. 40 minutes and they only took 1 person. Rescheduled for another day and I ended up waiting an hour in the waiting room and another hour sitting in my room waiting for the doctor to come. Ridiculous understaffing, shame on the management

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

Highly recommend. Over the past three years I have visited this immediate care numerous times…read more Allergies, sinus, infections, injuries, and lab work, I have never had a bad experience. Every staff member is caring and courteous. I am always seen quickly and only had to wait a long time once due to a flu outbreak. A convenient way to get treated without having to go to the ER or make an appointment with your primary care.

Leaving this review specifically for Shannon the APN - she did an incredible job of being thorough…read morewith me and taking my symptoms seriously, I've had horrible experiences with minute clinics multiple times in the past but it was refreshing to be treated by someone who actually cares about what they're doing. The waiting area was a bit grungy and desperately needed a sweep and a mop but will come back anytime I'm in quick need of medical care and hope that Shannon is working that day.

My first experience here and my last. If you're a truck driver who is considering a DOT physical at…read moreMinute Clinic...do yourself a huge favor and go elsewhere!! Julie V. who was the nurse on staff is insufficiently trained and cost me to lose time at work. She is a disgrace to the medical profession.

Care more about people than money. Don't charge people extra for discussing a new issue at a…read morephysical. Don't swarm people as they leave to schedule appointments.

Always caring and doctors and nurses are great. Been going here a long time and I've never had a…read moreproblem. This is at the urgent care on rickert. 808

Great and promt service had all my info didnt need to explain anything and they got right to the…read morecause of my illness

I normally give a good review so it takes a lot for me to give a bad review and I am telling you I…read morewouldn't send an animal to get care here that was going to die let alone a family pet or a family member. This Hospital is an example of a failure and a breakdown of leadership. There are so many incompetent people that work here that the few bright talented ones get drownded out by the terrible attitudes lack of knowledge and professionalism given by the nurses and the nurse practitioners and some of the texts that work there each time I have been to this hospital I have had hours and hours in the waiting room sometimes up to four hours in the waiting room I've set back waiting to get care for hours the nurses are so incredibly lazy here they do not want to do their job they are combative they will argue and they will kick you out before they will help you this is the truth to hear there are more paid armed security guards there than there are doctors why do they have more security guards than they have doctors if this is a hospital and they are there to help people they have security guards there because their care is so terrible that people get upset and they end up getting thrown out into the parking lot here at this hospital so don't send anybody here unless you want your loved one to die because that's what will happen people will die here at this hospital I'm sure the death rates here are higher than any other Hospital in the area this hospital is terrible this is the worst Hospital worse than any Hospital in Chicago in anywhere I've ever been this is D worst hospital and my life I have ever been to do not come to this hospital it is truly a hell hole

An immediate family member in her early 30s had a prolonged and serious digestive illness last…read moremonth that eventually required a colonoscopy to determine if she has IBS / IBD or other digestive issues / diseases like Crohn's, celiac disease, gluten allergies. To get into see a GI doctor, it took TWO weeks (and that was because another patient happened to cancel), meanwhile she is having major digestive issues and cannot go to work or even leave the house. This is the "great" American healthcare system as portrayed by Advocate Dreyer. Eventually, she was able to get in at Copley and seen by the GI doctor who was thorough in taking notes on symptoms, decided to test for several things, (prescribed medicine that doesn't seem to help much, however), and scheduled the colonoscopy for the end of the week at Sequoia. (That was fairly prompt scheduling, I admit, but truly, the ONLY efficient thing to happen in two months.) Yet, as of today, she is almost TWO WEEKS waiting for the results of the colonoscopy, when she told her she'd have the results within five days of that procedure. She is feeling somewhat better, yet still combating GI problems in her daily routine, losing weigh, not able to fully return to work, even while following a strict BRAT diet. The office reply has been "we are waiting for the results; the biopsies were sent way for testing." She continues to call and/or MyChart every day and has yet to hear directly from the doctor or a department nurse. No accountability from the GI office. This non-communicative and sluggish pace is unacceptable, and can be an earth-shattering domino effect for someone who has to work to pay the bills (doesn't have much savings or a partner to rely on financially) and needs to work to keep insurance, yet is struggling to keep their body functioning in daily life. Advocate Dreyer, like many corporate machines, seems to be ingrained in the problematic and unethical "for profit" way to treat. The lack of accountability for post-visit communication and/or ability to get an appointment to see a specialist is HORRIBLE. Patients have to be their own "advocates" in this monetizing, overworked, substandard system. There are many hard working, smart nurses, doctors, and staff members at Dreyer, I am sure, but a for-profit system really only works for those at the very top, not the actual patient who desperately needs to be seen and treated, and not for the overworked nurses, doctors, employees.