Great and promt service had all my info didnt need to explain anything and they got right to the…read morecause of my illness

This place is terrible. When I was there, June 16, 2026 9am, the doctor was on a personal call for…read moreover 45 minutes with no other patients in the facility. The assistant said, "I think she's on a call. I don't know what she's doing." I walked out into the hallway and made eye contact with the doctor standing in the hallway laughing and chatting about her weekend on the phone. When the doctor came in she said, "sorry, I had a meeting." First time I've ever seen a doctor take a phone call "meeting" about weekend plans while staring at a sick patient. Avoid this place.

Great care by the staff! I was stunned at how quickly they were able to move me from waiting room…read moreto exam room and then to treatment. They were apologetic about any delays in each step of the process. They made a quick assessment of my condition, but it was thorough, even going to the online records of my usual Healthcare provider, who is out of state, to compare to previous exams. I wish Rush Copley had a facility in the state where I live, because the care I received there was first rate!

STAY AWAY! This company has tried to charge me for services that were covered by my insurance…read morecompany, no manager is ever avabiable to talk to. I have sent copies of my insurance payment and yet they say I owe the money! WELLNOW is committing INSURANCE FRAUD by taking payment from the insurance, and then bulling the patient to pay as well!

Extremely long wait times. I came for a followup appointment, still had to wait in line even though…read moreI was scheduled. 40 minutes and they only took 1 person. Rescheduled for another day and I ended up waiting an hour in the waiting room and another hour sitting in my room waiting for the doctor to come. Ridiculous understaffing, shame on the management

I don't recommend this clinic. Moved to Aurora and disappointed this clinic is the one I'm stuck…read moreto. No help for an issue I was there previously about. The male doctor basically said just be in pain until you can come in tomorrow or wait to see your doctor. Clearly he doesn't understand patient pain. He also recommends me wasting money on a medication that he could call in and that would be covered by my insurance. I will say there's a nurse there named Therese that was absolutely wonderful that I've seen before.

Always greeted by friendly staff and never really have had a long wait time the handful of times…read moreI've been there for myself or my kiddos. Definitely recommend stopping by for anything!

I went here in December for a cold turned bronchitis. I've visited other urgent care facilities in…read morethe past with good experiences, but Fox Valley Immediate Care is a total miss. From the exterior, it looks like a nice facility. Once you're inside, it's cold and sterile like many medical offices, but something about it felt more like a used car dealership. There were 3 staff members sitting behind the desk with nothing to do. I only waited a few minutes to be seen by the doctor, who was pleasant enough but I really wondered if she was a legitimate doctor. She shuffled in the room with a messy ponytail and wearing snap-up athletic pants under the doctor coat. I don't expect a doctor in a tuxedo, but there's something to be said for looking professional and polished. I was given a Z pack, some kind of steroid, and cough "pearls" with little explanation of what everything was for. I was disappointed because I told the doctor that the cough was the worst part, and I wanted something that would help me sleep - ideally a cough syrup with codeine. This was my first experience with the pearls, which weren't nearly as effective. This visit was on a Sunday in the late afternoon, so unless I'm scrambling to find somewhere open again, I won't be back.

This place is awful. Dr. Sayeed must have looked at my chart from a few years ago because I had…read morebreathing issues from vaping. I no longer vape. His first question was if I smoked. He automatically assumed it was from vaping and said I had an "infection". He never even said what kind. He said he prescribed antibiotics and I waited overnight and the prescription was never even sent. The receptionists and nurses were nice but I won't be going here again because of how awful that doctor was.

I love advocate health. They are very good doctors and really care about their patience.read more

All of my doctors refer me to Urgent care, rarely I direct myself there. Doctors and nurses are…read moreall wonderful

The experiences I have had at Rush Copley have been great. I came here for my annual medical visit…read moreand more recently for someone's surgery. They gave us a private room that I could stay in during surgery and during recovery period. The room has a semi private bathroom that is shared with the adjoining room. This room made the perfect office with free wifi, an adjustable desk and a comfortable recliner. I found the majority of the doctors, nursed and staff I personally interacted with to be friendly, really nice and competent. The hospital also gave me a voucher for a coffee at the cafe, and I was very impressed with the coffee. The hospital is modern, clean and beautifully decorated. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) 2019

real bad experience over 4 hour long in emergency room,with sick babi 10 months old ,worst…read moreexperience don't recommend it to anyone

advocate Billing opted everybody in for paperless. They do not return calls. Advocate fails to…read moreupdate all their systems with payments. they try to collect amount you paid previously.Advocate attitude is serve us not service.

Dr.N Szuch is the absolute worst orthopedic surgeon in the greater Chicagoland area. Do not seek…read moreher care of youbcare about your health or family members. Ahe destroyed my sons knee and college football career and blamed him for poor " mechanics " when he had a triple tear and sought her for surgery. She threw away his meniscus and botched him completely up. He's 22 can barely walk and she tells him to take ibuprofen 2 years post surgery. This woman needs her license revoked and I will continue with that process!

Thought it would be so cool to go through the Edward drive-thru. I registered on the inside she…read moretold me to go around and wait till the door opened. So I went around and waited and waited and waited and then gave up and came back in for my blood work. Cool concept but it didn't work.

Refused to see me. Went in thinking maybe I have bronchitis because I'm been fighting a cold all…read moremonth. Literally the most worthless experience of my life. #worthless

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

Highly recommend. Over the past three years I have visited this immediate care numerous times…read more Allergies, sinus, infections, injuries, and lab work, I have never had a bad experience. Every staff member is caring and courteous. I am always seen quickly and only had to wait a long time once due to a flu outbreak. A convenient way to get treated without having to go to the ER or make an appointment with your primary care.