Great and promt service had all my info didnt need to explain anything and they got right to the…read morecause of my illness

This place is terrible. When I was there, June 16, 2026 9am, the doctor was on a personal call for…read moreover 45 minutes with no other patients in the facility. The assistant said, "I think she's on a call. I don't know what she's doing." I walked out into the hallway and made eye contact with the doctor standing in the hallway laughing and chatting about her weekend on the phone. When the doctor came in she said, "sorry, I had a meeting." First time I've ever seen a doctor take a phone call "meeting" about weekend plans while staring at a sick patient. Avoid this place.

Great care by the staff! I was stunned at how quickly they were able to move me from waiting room…read moreto exam room and then to treatment. They were apologetic about any delays in each step of the process. They made a quick assessment of my condition, but it was thorough, even going to the online records of my usual Healthcare provider, who is out of state, to compare to previous exams. I wish Rush Copley had a facility in the state where I live, because the care I received there was first rate!

STAY AWAY! This company has tried to charge me for services that were covered by my insurance…read morecompany, no manager is ever avabiable to talk to. I have sent copies of my insurance payment and yet they say I owe the money! WELLNOW is committing INSURANCE FRAUD by taking payment from the insurance, and then bulling the patient to pay as well!

Extremely long wait times. I came for a followup appointment, still had to wait in line even though…read moreI was scheduled. 40 minutes and they only took 1 person. Rescheduled for another day and I ended up waiting an hour in the waiting room and another hour sitting in my room waiting for the doctor to come. Ridiculous understaffing, shame on the management

I don't recommend this clinic. Moved to Aurora and disappointed this clinic is the one I'm stuck…read moreto. No help for an issue I was there previously about. The male doctor basically said just be in pain until you can come in tomorrow or wait to see your doctor. Clearly he doesn't understand patient pain. He also recommends me wasting money on a medication that he could call in and that would be covered by my insurance. I will say there's a nurse there named Therese that was absolutely wonderful that I've seen before.

Always greeted by friendly staff and never really have had a long wait time the handful of times…read moreI've been there for myself or my kiddos. Definitely recommend stopping by for anything!

So I went in, did all the tests... everything came back "normal." And apparently that means I'm…read morefine? Interesting. Meanwhile, I'm still having very real symptoms that somehow just don't count because they don't fit neatly into a box. The doctor had zero answers, zero direction, and basically sent me on my way like "¯_(ツ)_/¯". How is it 2026 and "we don't know" is still the grand plan? My symptoms are valid, and brushing them off is not acceptable. Do better.

It took us 1 HOUR to get into the room where the doctor sees us BUT IT GETS BETTER we waited for 30…read moremin for the doctor to even come into the room. It was dirty in the WHOLE Office. It was little and guys just go to duly.

I love advocate health. They are very good doctors and really care about their patience.read more

All of my doctors refer me to Urgent care, rarely I direct myself there. Doctors and nurses are…read moreall wonderful

I went in on a Tuesday a little before 2 AM as I'm 13 weeks pregnant and woke up bleeding all over…read moremyself and then passed a large clot/tissue piece. They triaged me and gave me a 3 rating on a scale of 1-5 priority. We waited over an hour whilst I thought my child was dying. I asked the front desk how long it would be and she couldn't tell me but said there was a 6 hour wait and had an attitude. I called another hospital 6 miles away and got right in - bloodwork, urine analysis, Doppler, ultrasound - it was night and day and my baby is okay. I DO NOT recommend Rush Copley and warn others NOT to trust that they will take care of you because they will not.

Our family member was admitted to Rush Copley hospital in poor condition and mental state. The…read morepatient did not reliably receive food or water. Hospital staff were emotionally abusive to the patient IN THE PRESENCE OF THE FAMILY. I shudder to think how our loved one was treated when the family was not around. I believe that this standard of "care" would not be allowed under the Geneva Convention for prisoners of war! After transferring to a different hospital, much more compassionate care was immediately evident. Moreover, the doctors at this second hospital had far more theories of the case and considered at lot more potential treatments than Rush Copley physicians. Ultimately, the physicians at the second hospital figured out the medical issue very quickly, while Rush Copley never did in a lot more time. I am no medical expert, but I think all of this might mean that the Rush Copley Hospital was medically incompetent, if not negligent. Don't let your loved one--or even your worst enemy--check into the Rush Copley hospital! Go to Delnor or Good Samaritan hospitals instead. Both are highly rated and have been great experiences for our family over the years.

Dreyer Medical Center - Mercy Campus is another excellent branch location within the Dreyer Medical…read moreGroup. I've had the occasion to visit their pulmonary, ear nose and throat departments on a few occasions (unfortunately) and each time was treated professionally, politely, and in a timely manner by the professionals at Dreyer. If you're looking for a doctor, Dreyer would be a great choice for you and your family. From the nurses, Physician Assistants, Doctors and Specialists, the Dreyer team is hard to beat!

advocate Billing opted everybody in for paperless. They do not return calls. Advocate fails to…read moreupdate all their systems with payments. they try to collect amount you paid previously.Advocate attitude is serve us not service.

Thought it would be so cool to go through the Edward drive-thru. I registered on the inside she…read moretold me to go around and wait till the door opened. So I went around and waited and waited and waited and then gave up and came back in for my blood work. Cool concept but it didn't work.

Refused to see me. Went in thinking maybe I have bronchitis because I'm been fighting a cold all…read moremonth. Literally the most worthless experience of my life. #worthless

Well doctor canceled on april 16 then canceled again on may 22 and they won't give me medicine…read moreuntil I see the doctor and I don't see the doctor until June 26 because she took a personal day.

I called them to get help for my mother and they jumped into action. Very kind and caring. They…read morecame over to the house, so I didn't have to figure out transportation. She is on Medicare and got a referral from her primary care physician. The VNA took care of everything else.