Brad and CTC Financial were always hands on with us, kept us fully informed of what was happening…read moreat all times, we could call or text him with questions and he would always get back to us in a timely fashion which we appreciated very much. Brad always had our best interest, we knew we were in good hands with CTC Financial. Thank you so much Brad and the team at CTC Financial for all that you did for our Refinance to go so smoothly, you are the best and we look forward to doing business with you again in the future.

I can't say enough good things about John Terveer. We have dealt with him at CTC for multiple home…read moreloans and he is just a class act, always making the experience the best he can for us. I know it's hard taking a reviews word for something but, I just urge you to talk to him when you're ready for another home loan. You will not be disappointed.

This company has helped me (3) times. They are thorough, friendly, knowledgeable and respond…read morequickly to correspondence. Don't waste your time with anyone else. Ask for Brad :)

Mark Treiber has handled every loan transaction I have made for the last twenty years. Somehow he…read morealways seems to find the lowest rates. I have refinanced my home (South Lake Tahoe) in the past with him to take advantage of a lower rate when things were good, and I have also gone to him when things weren't so good. He is discreet; but more than that he is exceedingly honest and forthright. Also a really nice guy. The way he lays out the options is clear and easy to understand. The amount of work he puts in is obvious. And I've never had any surprises. A long-time local (I'm a loyalist) who is active in the community and has strong ties to lots of people in the industry. Plus, he comes to your house (I think.) Well deserving of my business; I cannot speak highly enough of him.

Absolutely fantastic individual to work with! Sheri was helpful, competent , and extremely…read moreknowledgeable; she had the answers before I even had the questions. The value of her assistance during this trying time was incomprehensible. I will be recommending Sheri to anyone who will listen. Thank you again for the amazing help and support.

Sheri Cook is incredible. Getting a home loan is outside our normal experience. Sheri helped us…read moreunderstand how it worked, what options were available to us, and gave us the tools we needed to get the house of our dreams. She and Brittney looked after us so well. They were fast, efficient, and effective. Also, they played well with others: they partnered with our real estate agent and our escrow agent. It made all the paperwork smooth. It was nice to be able to have that confidence in Sheri during such an important decision in our lives.

Worst bank I have EVER dealt with. Terminated my credit card without notice and for no reason. NO…read moreemail warning, no notice whatsoever. Said a letter was sent out....got the letter dated 10 days after they turned off the card no reason given...........no late payment paid the balance in full every month. You have to ask yourself why you would ever do business with a bank like this. Over the cliff after Bank of The West. Should get minus stars. Feel sorry for the folks that work there.

In October of 2024 we reduced our minimum balance below the required amount. Since then, the bank…read more(BMO) has been charging us $25 per month for a maintenance fee. They claim they sent numerous letters informing their customer about the type of checking account that would be assessed the $25.00. I have tried calling the branch, their 888-340-2265 bank resolution number as well as a letter to the corporate office in Chicago Illinois. The customer service has been a zero at best. They claim that this is a standard banking service. I assure its not. DON'T BANK WITH BMO

The bank stole my 2,000 today I counted 100.00 =2,000 50.00…read more= $50.00 20.00 = 3,000. A total of 5,050.00 And my husband went to deposit the money and they claimed was 3,050. He'll no I feel sick in my stomach and went back demanding to see the videos and the branch manager was he'll rude and disrespectful towards me the whole time and then he went in his office and returned with a stupid his own personal deposit which does not match the amount and look where did he get 3 $50.00 bills and 1,900 I'm $100. Bills and 1,000 in $20. Bills WTF? He's a total jerk and refuses that the truth BEWARE!!!! DO NOT TRUST THE UNITED FEDERAL BANK on Carson City Nevada they're are a HUGE THIEF and they should be ashamed for taking innocent customer order money. I will report to BBB and take action against them in court

I want to express my appreciation for the entire team at this branch, particularly Marion (teller)…read moreand Juan (manager). Marion consistently provides exceptional service--she is helpful, informative, and always maintains a positive attitude. Juan has done an outstanding job managing his staff; everyone is courteous, professional, and genuinely committed to excellent customer service. I'm extremely satisfied with my banking experience and highly recommend this branch to our local community. They offer competitive rates, and I've financed all my auto loans here with some of the lowest interest rates in town.

Needed a cashiers check and we were passing by…read more Bank was empty, so one on one customer service! Drive thru also available for service!

Wonderful customer service! Every time I go inside I have a great experience. In this day and age…read morethat is rare.