Arms Wide Open ABA truly cares and did a great job!! The level of service, and quality of their…read morestaff is unparalleled in the industry.

From the owner: Arms Wide Open ABA Therapy delivers in-home high-quality, professional, and specialized ABA…read moreservices tailored to each child and family. Our experienced clinicians are committed to evidence-based care and meaningful, lasting progress.

Atrocious and ran terribly within. Turnover is huge. Management are snobs, lazy, and very shifty…read more Everyone who works there ends up leaving and for good reasons. Unorganized.

My daughter loves her home sessions! Very flexible for scheduling and quick to follow up on issues…read more Managers are very communicative & friendly!

I'd like to add an update. This is still a one star review. They gave several weeks later a…read more"findings report" after everything. They stated residential for my child. Like how does one just pop a kid into that if they don't meet criteria? It really seemed they had mixed my child up with someone else's child. This service that is based on and prides itself on documenting? Really? They sighted he tried to poison us. That never happened. What a damaging and outrageous claim. He did plenty of real stuff no need to lie or exaggerate anything. You are trying to get help for behavior issues right? They stated he was tardy and absent from school and never was. I signed releases school said they never contacted them. Barely has missed a day. I got a print out of his attendance. They stated he was ODD and demanded other diagnoses from doctors. After signing releases for them to speak w his doctors. He has other stuff lol. They can't handle anything other than just the autism. Letting me know how they have to stay in their lane. Five months later? Be aware. They are seeking four year old kids to play with. I doubt any results from them would happen. They do-not help w bathroom other than an alarm to remind the child. We did that, that's silly. No real help. I thought they were going to help us? They admitted they made zero progress in five months. There was so much wrong with the report I made a bullet point complaint wanting it corrected. They sent a letter back they were investigating it internally for all my many issues I had with it and how the case was handled as a whole. They did nothing to fix anything and the payment plan they had us on resulted in over four grand in balance to be paid after insurance didn't cover it. My insurance is now looking into it and may become a litigation situation. Again anyone reading this. If you have an older child with any pda they will not do well by your family. This was pure nightmare fuel and made everything so much worse. The fact they did zero referrals lied they spoke to his psychiatrist and many other very concerning falsehoods they are simply not a legitimate company. A young inexperienced girl came in so self assured stating "well your way isn't working how bout we try our way?" lol I was thinking to myself ya sure ok good luck with that. I tried everything. I was interested to see how they could help. They didn't at all. They never did open the center location wise. That should have offered respite on weekends. Would have been one positive. We had them in our home 20 plus hours per week five days per week for over five months. Not a "didn't really give it a chance" situation, but during that time countless managers and training of therapists on your child's time. Like how are they billing when a portion of the time is them training their new staff on your time? Kid you not four cars in our driveway with Superviser upper supervision cus supervisors aren't trained then your kids therapist plus some on looking training person while they train your person. It went on the whole time cus they had a revolving door. We got a silly bin of items of junk finally like months and months in we were supposed to get but didn't prior that they didn't come back for. Their little enrichment kit or whatever (a puzzle, legos, slime). lol like I'm at the point I can laugh but man. Ridiculous I do not have a good feeling or opinion of Aba now. Not sure it's based on normal Aba cus this was like patty cake with a nine year old and no real treatment plan admittedly till the last four to six weeks of the circus. There are tons of other Aba companies look at them and reviews I regret choosing them I really want others to not have this experience. I felt sorry for the therapists trying to work for them. Like nice people with no training or experience and don't know what they are doing or how to help you or anything about anything basically. Management throwing them in unprepared and without an actual plan to go by. They reluctantly admitted there was no case plan in place cus someone dropped the ball somewhere and I honestly think notes or documentation was all mixed about. Like paying out the nose for a mother's helper with a kid next door person hoping something therapeutic was going to happen at some point ever. Sad. We have no services in place now and waitlists for months working with 211 sucks too but that's free folks you can get Aba through them too. I would still not go back to Aba centers of America. No matter how desperate. Please be advised. I tried my best to warn you. Also take a gander at how many times I left one star reviews in my entire life. Not much. Good luck.

This is an update as there is something I didn't add when I created this review. I'm not sure…read moreexactly what's going on but let me explain. We have not had ABA centers of America for probably 2 years now.. maybe a little less. They bill the insurance company and for some reason the insurance company sends us the checks for their payment. Which I find quite odd. Anyway, it's been all this time and still we're getting checks. They are still processing what ever days they were at our house and putting forward the requests for payment. These people are so incompetent. We don't want anything to do with them any more. Not only do we get their checks but we have to send multiple e mails and call them to come get their checks!! And then they send us threatening letters that we are with holding their checks!! We can't get ahold of them. People do t reply or if they do respond they never follow through with our reply. We have asked them numerous times to finish processing payments so we can be done with them and still until this day we get random checks in the mail from the insurance company. These checks are in my husbands name so he has to sign them so they can cash them. This just seems very bizarre to me and sometimes we wonder if they are scamming. This was something they got caught and sued for by other insurance companies in other states. That info is found via the web if you want to look it up. I ABSOLUTELY HATE THESE PEOPLE!! I have nothing good to say about them and they are a thorn in our side!!

Thriveworks is one of those places that doesn't actually care a loud patients... just money. Highly…read morerecommend you look for a private practice! Horrified by my experience here. Not family friendly, had a last minute cancellation because no babysitter and they charged me $135 because it wasn't cancelled in their 48 hour window. Do yourself a favor and find a private practice!

I have only had a few sessions with Benjamin, but they have been very helpful and productive. Ben…read moreis the third counselor in my life and he has by far been the best counselor across the board from really trying to understand my thoughts, to offering advice and tools help me in life. I was able to get an appointment very quickly as well which was very helpful and appreciated.