PRIME MOBILE - KILGORE

1.0 (1 review)

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Alberto R.

2 years ago

After a few years, my father's phone eventually malfunctioned, prompting me to upgrade it. In particular, because my father is extremely modest, we desired something straightforward and aimed to save as much money as possible. The store clerk apprised us of a promotion whereby exchanging a Samsung for another Samsung, including the most recent models, would result in a $800 credit. This restriction applies to even the newest Samsungs. My father's phone is quite old and he couldn't believe it when we repeatedly inquired whether there were any conditions attached to this offer. His former phone is eligible for the discount, he assured us on multiple occasions. That was false. It was peculiar, given that it was a trade, that the same salesperson informed my father that it wasn't necessary when he returned to give back his old phone within the required 30-day period (he kept it to ensure everything migrated over). When I inquired further about the matter via telephone with corporate, they affirmed that no promotion had been applied and that it was not even feasible, given that the old phone was only valued at $10 and required a minimum value of $35. Again, my father, who is the type of parsimonious man who wouldn't be so self-centered, would never have done this unless the promotion was genuine; this was not an error on our part. It was repeatedly affirmed to us that we were eligible, in response to our repeated inquiries. I advise anyone to conduct research on everything that these sellers say; I do not know if this was an oversight on his part or if this is how they conduct business. Beware of this shop read more

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More info about PRIME MOBILE - KILGORE

1214 North Us Highway 259
Suite 102
Kilgore, TX 75662
Directions
(903) 984-1891
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What time does PRIME MOBILE - KILGORE open?

What time does PRIME MOBILE - KILGORE close?

Outdoor Amenities

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Yes, PRIME MOBILE - KILGORE has parking options.

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T-Mobile

T-Mobile Internet........The Worst Internet that I have ever had,Signal in & out Constantly out of…read moreService & they will tell you a Lower Price to get your Business & raise it without No Notice (It always the Towers they always use that excuse!! ) I had it for about 16-Months & have been through 6/7 Internet Modems(True Story) How are they still in Business I have no idea Please come on BroadBand,from East Loop@ Walmart to Kilgore on Hey 31 East,I'm sure you will hear of more Complaints watch & see !!! If it was a Negative Rating,I definitely would rate them ( minus 5 ) Worst i ever experienced !!

Best customer experience I've ever experienced! Great staff and very knowledgeable about their…read moreproducts and services. Highly recommended!

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Longview Tech Pros

5.0

(7 reviews)

12.9 mi

Fixed my daughters charging port on her I-phone. Very fair price and quick service - ready before…read moretime the quoted. Will definitely be going back with any issues I might have in the future.

This busiiness is great. I took my cell phone in one day and they ordered the part and i was able…read moreTo pick it up the next day. And very good rates. Very friendly.

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Cricket Wireless Authorized Retailer

1.0

(1 review)

0.4 mi

Cricket service is the same as AT&T. The customer service however is terrible! Its a bunch of kids…read morethat dont know what they are doing and when you call service using 611 they have no idea what they are doing either! Service tells you to take a SIM card to the store for a refund and the store tells you they cant do it because its an online order... so i had to call 611 again and yet again they tell me to take it to the store because the store should be able to refund the money to my account or back to my card. They are a bunch of imbeciles! Also they have an order in which you have to activate new lines... I ordered a new phone for my husband and was going to bring my mother over to my plan as well, however because my husband is out of town we are having to wait for him to come back so he can activate his new phone which means (for whatever reason) that i can activate my mother onto my plan until my husband activates his new phone! So basically i wasted money buying a SIM card to activate a new line! I HATE dealing with cricket and if it wasn't for the price (which i guess cheap prices mean shitty customer service).

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Kilgore store today.

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Gadget Medic

4.6

(9 reviews)

12.1 mi

My nephew's PS5 broke after being infested with roaches. Gross, I know! This place was able to…read moreclean out dead bugs and fix the problem for about $125 and have it back to him within a few days. We have no hesitation in recommending this place when it comes to dead consoles.

My husband and I have worked with 3 different men, all of which were extremely helpful and patient!…read more We are very challenged in the workings of cell phones, but thankfully, they are very accomplished! Don't hesitate to use them! You won't regret it!

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Just as beautiful on the inside as it is on the outside! Here is a peek inside the amazing iPhone 6!

Our daily tech carry. What's yours?

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Verizon

5.0

(2 reviews)

0.9 mi

Available by appointment

Shipping

Jason Blear is always such a nice and helpful guy. He makes everything so easy. I love going to…read moreKilgore Verizon just because Jason is there. TY Jason Blear for being my go to special person.

Very helpful in choosing a phone for my son. They also got me hooked up with an upgrade and helped…read moreme transfer everything over. I highly recommend this store!

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AT&T Store

I just got a company upgraded cell, a CrackBerry, Q10…read more I needed my address book transferred over from the old phone. I was met at the door by 2 associates. They were friendly and immediately asked me what I needed of them. I stated my business and was shown to the desk. In less than 10 minutes I was on my way.

This store is exceptional. I am always get greeted with a smiling face when I walk in, and the…read morerepresentatives are always happy to help me!

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Longview Mall

I grew up going to this mall and I'm glad to see that all the stores were occupied. Adults, kids,…read moreteenagers all there. like it was busy it was what you would think a mall supposed to be. Coming from Shreveport our malls are dead or not safe so it was really good to see everybody hanging out it's like it was the 90s again.

Very dirty and it does not have good bath room bad attitude and bad smell don't go because it has…read morevery mean people fighting and arguing and you can't even spend family time

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Love the holly bushes

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I had never seen Lenten roses and they are simply amazing!

Everything That Blings

This is the Best store. With the most beautiful formals I've ever seen. And the Owner and Staff…read moreknew just how to fit me. You will not be disappointed in this store.

Don't even go in, you can't even touch the dresses. The lady was monitoring us almost like we would…read moresteal, and even commented "that's the cheaper section" mind you they don't have the best selection. Maybe if it was a last resort. Felt like I was being babysitted the whole time, and was told we couldn't walk to the back of the store...

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Beautiful sequins dress.

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Hope's Closet

3.3

(9 reviews)

13.3 mi

Their racks at this location is always bare never find anything. The location on Gilmer and in…read moreKilgore are much better. This is such a large amount of square footage, they need to add more inventory. They should post sales on their website.

I have shopped both Longview stores several times. It is a well kept store with a wide variety of…read moremerchandise. Stores are well arranged with room to more around comfortably. The staff is friendly and helpful. I have found clothing and miscellaneous items at reasonable prices. if you don't mind digging to the bottom of the bins, you can find some real nifty treasures.

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Tractor Supply

Manager was so nice. I wanted to try a certain dog food and he answered my questions and gave…read moreadvice. Then he gave me a small bag for $1! Thank you so much Brad! Plus a nice lady asked if we needed anything. Customer service was very good.

The employee's are so helpful and the store is so bright and clean and SO many products that we all…read moreneed. Love this store!

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Three Suns Unlimited

I just got into pokemon collecting with my wife a couple weeks back. Ive bought probably close to a…read morethousand dollars worth of stuff from this store (FYI we open everything we buy) I went in today on my lunch break and had a question about a pokemon box. I couldn't pronounce the name correctly and one of the sons said " what did you say?" I replied trying to say the name. he said " you mean ****". I said my bad yes sir. he said" why are you even here you probably don't even know what pokemon are". I was like okay my apologies I asked to get 4 booster bundles for me and my wife to open his response " absolutely not" keep in mind the signs all over the store say 4 pokemon items per customer. ( I have bought multiple bundles from here before). I brought it up " I thought the signs for the limit of 4 is for all items besides the etbs and upcs. he replied with" this is my store and I can limit products how I want. I said" i completely agree" he then said. "I will not sell you four because I do not support what you do with them". I apologized if I offended him and explained I wasn't a scalper/reseller even provided photos and videos of me and my wife opening every product I have bought from them. he still wouldn't sell me the 4 bundles. I then walked out and walked back in about 5 min later to buy just the one because all other stores get hit instantly by scalpers. everyone there is completely rude besides the mom she is very sweet. Will never shop here again, and would not recommend anyone else to shop here.

Absolutely fantastic game store. Everyone is friendly. They host community events and have a wide…read moreselection of boardgames as well MTG. They sell Gundam. Not something I expected. They also have a game library where you can try out games. Plenty of tables to play on as well. Just a really good experience. Prices were very good as well. Definitely a game changer for game nights.