Craig, Chelsea, Linda, and the whole Property Butler team are amazing! They took over the…read moremanagement of our luxury property and we immediately felt in expert, caring, detail-oriented hands. Our rental income went up immediately, too! They are easy to communicate with and very receptive to both owner and guest needs. HIghly recommend!

I've been working with Craig @propertybutlerny for a few years as property management and he never…read morelet's me down. He can fix almost anything and if he can't, he can find the right person who can. He is extremely reliable, there when he says he will be, trustworthy, easy to work with and he always brings a level head to situations that seem impossibly stressful to me. If you want a man that gets the job done, you've found him at Property Butler NY

I posted another review about Josh's fantastic service for my boiler several months ago. When my…read moremini-splits stopped blowing cold air, I knew Josh would be the one to call. He fit me into his packed schedule (of course the units picked the first hot spell of the season to act up), diagnosed a refrigerant leak, and set about fixing it. If you're not familiar with mini-split systems, the difference between them and central air is that where central air cools air at the condenser unit then circulates it through your house, mini-splits circulate refrigerant, cooling the air at various "head units" throughout the house. The advantage is that mini-splits are easier and faster to retrofit into old buildings. The disadvantage is that there are many more places for a refrigerant leak to hide. Josh filled the system with UV dye and came back late in the evening to check for leaks. He found a couple of egregiously loose fittings---a sure sign of shoddy installation by the other company that had installed the system. At this point, he suspected there were probably loose fittings elsewhere. He's keenly aware of how expensive refrigerant is, and how bad it is for the environment when it leaks. With that in mind, along with the fact that the heat spell had broken, he suggested we hold off on refilling the system until he could come back and do a full system walkthrough. When he came back, he pressurized the system to its max with Nitrogen, so he could check for leaks without wasting refrigerant. It just so happened to be the hottest day of the year (so far), but that just made him more determined to get the system running for us. He worked thoroughly but quickly and got our system running better than I think it ever has. I'm profoundly grateful for his hard work and dedication. I cannot recommend him highly enough for any HVAC work you need done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

Aimee was extremely knowledgeable and super friendly. Had a contract on our place in less than a…read moreweek.

From the owner: We are a boutique real estate brokerage specializing in the sale and lease of residential and…read morecommercial properties. As a second generation business, we have been working with buyers and sellers for over 30 years. Comsumer Awareness is our mission in Real Estate

If you're looking for reliability, look elsewhere. This guy is a professional time waster--nothing…read morecould improve because there's no real service to begin with. He led me on to schedule an estimate, confirmed the appointment the day before, then blatantly lied about showing up. He continuously strung me along with fake arrival times, never actually in transit. At 1:30, he said he was 10 minutes away; at 2:30, he was suddenly "5 minutes out"--only after I called from a different number. He dodged my calls completely. If he can't even show up for an estimate, imagine trusting him with actual work. Avoid at all costs.

I called from my number and was met with being sent to voicemail multiple times I called from my…read moregirlfriends phone (both of which where in state numbers) and he picked up on the first call I said "hello this is (my name) I was wondering when you would be here" and he responded with "be there for what" and I reminded him of our scheduled appointment which he had already told me he was 10 minutes out from 30 minutes prior making him an hour late. He then said he would be there in 5 minutes. 20 minutes went by and we both called him again which he didn't respond to so we called from a different number (my business number) sense he apparently will answer your calls if he doesn't know your number to dodge them. Overall he said he was 10 minutes out 30 minutes after he was supposed to be there then 5 minutes out after he was an hour late and then no response from him after he was an hour and a half late. Drove over an hour to meet with him just for him to waste my time.

I had an exceptional experience with Trevor Moran and the Truss Group. He was honest,…read morestraightforward and efficient with my time. He listened to what I was looking for and then took me to a number of properties that were on the market. I spent half a day seeing the properties as he showed me the town of Hudson and explained the neighborhoods and its history. Not only did I find my new home but I got a really good lay of the land. I also met a number of great people who helped me close quickly and easily, making my entire buying/moving experience a fast and easy one - from lawyers and contractors, to neighbors I can rely on. Thank you Trevor, your help on my search was much appreciated as I ow consider Hudson my home. Jeff

My husband and I always dreamed of moving to the Hudson Valley area from NYC, and did not expect it…read moreto become a reality so soon. We were lucky to meet Trevor from the Truss Group, who listened to what we wanted and found a place that exactly met our needs. From our first home showing, Trevor guided us along the way with great communication and tips. He was always just a phone call away and was able to answer numerous questions - even introducing us to local vendors to help with estimates and the closing. If you are looking to sell or purchase a home in Hudson Valley, I highly recommend Trevor and the Truss Group.

They're slum lords , our heat was out from November to January when it was finally done it didn't…read morework properly, the AC was out from July to September of 25 , now it's May of 26 and our AC doesn't work again, they charge rent before it's due , 62 dollar late fees after 5 days , the building is disgusting mess hallway and common areas are filthy, we can no longer access the filthy gym , for a while you couldn't get in some of the entire doors, the elevator doesn't work sometimes and my wife is a amputee in a wheelchair and when I complained about the elevator being out of service I was told that there's nothing they could do. They don't hire professional people to repair their buildings, they use cheap labor .Don't rent or lease from these people you'll regret it,it to bad the apartments at 11 Fremont Street cod be beautiful but Maddalone is letting them turn into slums !!!!!!

I toured 11 Fremont street today 10/19/2025 in Gloversville…read more I am not from the area but I'm aware and of it. Some major red flags I noticed. 975.00 is too much when the first thing you notice is the community room and it was filthy. Giant cobwebs, house centipedes and rat droppings in the community kitchen. Everything in that place is drab with horrible lighting. The carpets are filthy, walking down the hallway there are carpet stains everywhere. The exercise room stunk which means there is no ventilation, in the laundry rooms the room was hot enough my glasses steamed upon entering. The maintenance person doesn't live on site? They are 20 minutes away? But Megan didn't seem to know who they were. She also mentioned first, last and security, NYS does not allow landlords to ask for that. Additionally if you submit a background check and it is within the month you do not have to pay for a new one and the most a resident can be charged is 20.00. App folio does not allow someone to skip payment, and based off the interaction I had today?? I would not trust getting my money back. However due to the cleanliness of the building and the infestation you're overpriced. It is a shame because it has potential but no effort has been taken. You own other properties, and these are run down and a disgusting color to potentially hide mold and other gross things. 725.00 should be the max. Please make sure that the infestation is taken care of for future residents, and a maintenance person is living on property and the cleaning crew gets those massive orb spider webs. I was really excited for this to be a potential home but I will not be finishing my application.