Terri's my girl! She helped play catchup on my back owed taxes with no complications whatsoever. So great- I had to go back to her this year as well. She's fully invested in helping you maximize your refund, while simultaneously educating you financially. She's also the absolute sweetest. read more

Tony has been doing my taxes for over 30 years. He's the best there is!! Thorough, meticulous, kind. He has been doing taxes nearly his entire life and his expertise really shines. I'm a freelancer, so my returns are always more complicated than most and he always makes it really easy on me. Over the years I have worked closely with nearly the entire team and everyone is great!! Having a great tax team is such a blessing. Even better when you have a team that can grow with you throughout the years. I'm constantly grateful for Tony and his amazing team. You will be too! read more

Been going here since my 20s. Good work! Honest, professional and helpful. Wouldn't use anyone else.

This is the third year I've done my taxes with Michelle and it's the most stress free taxes I've done. Front desk is always prompt on returning my calls and setting up an appointment that's the earliest that's fits in my availability. I really appreciate this business. See you next year! read more

IRS... I Run Rapidly....IRS can sound like a bad word. Probably because most people find it scary dealing with the IRS. It's a good thing I have Caesar, my superman to make it all better! I seriously have no idea why this place has such low ratings. I guess people don't like another guy that worked here. However, there are only good reviews about my guy which makes complete sense. Caesar my tax guy is the best! He has been doing my taxes for like seven years and he does an amazing job every year. Even when I've had emergencies or important questions, he always gets back to me immediately. I've always been able to call him for all of my financial needs and problems. Not only is Cesar my guy, but he also does taxes for my mom and several of my friends. He is outstanding and everyone should use him. If you're scared of the IRS you no longer need to be. Caesar can be your superman too! read more

Prime Tax Inc / LOYA - He's the best! - Tax Services Near Me - Burbank, California

What a shame when you get to big and forget your clients of 20 years. I used to do my taxes with Loya and Associates, Francisco was my guy and then he branched out on his own. I could have followed but I was loyal. I've called Loya and Associates twice and asked for a call at their convenience. I never received a call so I see that loyalty is not recognized, thank you for 20 great years. I will take my business where it's appreciated. read more

Our family has been coming here over 10 years, this place does not disappoint. Cesar has been helping us with a taxes and will continue coming here always 10/10. great customer service, friendly fast and they make you feel like family . read more

We had the opportunity to meet and sit with Caesar to do our taxes this year. Before we came across their business, we were going back and forth with another guy who was a horrible communicator. My friend gave me a pen that led me to go into Burbank Prime Tax. The receptionist was so very sweet, Caesar was kind and understanding and a very clear communicator. Being freelance, sometimes if my numbers don't line up, people can get frustrated. Caesar was always positive and patient with me. I left feeling great and not like a dummy. He's a very smart and kind man. It's always a blessing when people are kind and try to help make your life easier. Thanks again Caesar and Prime Tax read more

Cesar and his team are always great and super helpful. Sometimes it takes time to get an appointment but that's because they are super busy!! Front desk employees have always been super nice and patient! This year was my 3rd year with Cesar and his team and haven't had an issue. Definitely recommend Prime Tax Inc. read more

Prime tax Having my taxes done at prime taxes today. Cesar is my accountant today, couldn't be happier. So competent efficient, if you have a chance definitely have your taxes done here you will not be sorry. Love the results read more

Cesar is the absolute best he truly cares about his clients. Cesar prepared my personal and business taxes. I definitely would recommend prime tax for your tax needs. read more

I wish i could write a good review, and i would have... 6 months ago. I go audited by the IRS because of a W2 that Mario FORGOT to file (even though when I looked in the folder, there was a copy stapled to my return...and when i called to inquire, the receptionist noted that there was a copy in their folder as well. so it was purely an oversight). Mario is really nice, and the first 2 years (07 and 08) he did my taxes i had no problems, but my 09 taxes made me think that I should not return to them. He did my 2010 taxes at a discounted rate because of the severe screw up that is costing me $600, but I don't think i'll be returning for 2011. read more

I wish I had read YELP before using these clowns. I just got audited for my 2008 tax year due to a mistake that THEY caused. The IRS agent straight up said your accountant made a mistake and that is why we audited you. So I thought 'no problem', I'll call them and have them redo it. Nope. Cesar the son, who did my taxes, wouldn't return my calls and before I knew it my time ran out. Also they didn't admit that they made a mistake and at least refund the $180 it cost to use their jenky services. Find another place to get your taxes done. This is going to cost me over $5k. read more

VERY UNPROFESSIONAL staff. The word is more inept. They looked like they didn't know what they were doing. they gave us a consultation apt. we drove 40 miles and when we got there they tells they are doing only taxes. the main person in not there and they can only take in info. Nothing they could do about it. not even a courtesy call to cancel, just we can't do anything. read more

I was Audited by the IRS after lodging a return prepared by Anthony R Loya & Associates. When I received the Audit notice I immediately called Anthony R Loya & Associates and asked to speak to my Accountant ~ Cesar. He was busy so the receptionist asked me to fax the Audit papers through as they have a 'special' audit department ~ she added that I would be contacted within the next 24 hours and not to worry. Don't worry ~ 24 hours! How long does it take to call a client back? I prepared and faxed all the documents as requested and waited... and waited... three days later nothing! No calls, no messages, no emails no special audit department - flat line. I then called and emailed again to no avail. Stone walled ~ classy. I then checked the Yelp reviews on these guys and all hope was lost. I wish these guys had been reviewed on Yelp in 2008. Someone recommended them to me ~ terribly disappointed, steer clear. Needless to say I have a new accountant. See also 'Anthony R Loya Tax & Insurance' on Yelp. read more

I too used and I say used instead of use Anthony Loya and was given the pleasure of an IRS Audit. Like other reviewers, the IRS agent told me that Anthony Loya had been red flagged and was the sole reason our taxes were examined. The first time we called, Mario, the so called accountant at Anthony Loya who prepared our taxes, he seemed helpful and said he could represent us at our initial tax appointment for an additional $200. He did go, but with none of the backup we provided. After the initial appointment, Mario became nearly impossible to reach either phone or email over the next year. He did not explain the process or what to expect moving forward. Finally we had no other choice but to request all of our tax papers back and go at it alone. We ended up settling for about 60% of what the IRS initially wanted, but in no thanks to Loya. I can't quite decide if Loya Tax Services is incompetent or shady in general, but either way stay away! read more

Prime Tax is a solid firm to work with - professional and knowledgeable on all tax related matters. The front office staff is organized and friendly with attention to detail. Cesar's expertise, clear communication and care helps the whole tax process be and feel as easy as possible. He makes himself available to answer my many questions and creates a client relationship of trust. Additionally, his guidance and integrity throughout the years have significantly assisted with my business management. Prime Tax is thorough and thoughtful, and I highly recommend them for both personal and business tax needs. read more

Cesar Loya is awesome! I was in a bind and needed a tax guy fast to help me finalize my taxes. It was quick, easy, and straight forward with him. He understood my situation and did everything to accommodate. Very grateful for him and his positive attitude and energy! read more

This firm has been taking care of filing my taxes for almost 10 years and they have always done impeccable work! Cesar is great and is always responsive and helpful. They are as professional as it gets. read more

Michelle is amazing!!! I've been coming here for years because of her. Everyone else is super friendly, I've always felt welcome here. The staff is knowledgeable and attentive. It wasn't easy finding a place for me to trust when it comes to taxes but I have never walked out with a bad experience from here. Fully deserving of five stars!!! read more

DO NOT USE THESE GUYS! Tony prepared my taxes for years and what I thought was good advise and tax preparation turned out to be a very bad mistake. I received an IRS audit for 2008, 2009 and 2010. Turns out Tony was taking deductions I didn't qualify for. Next the Franchise Tax Board hit me with their audit and fines. Bottom line is I ended up owing over $10k in back taxes and penalties. They offered absolutely no support with my case. Google Anthony Loya and you'll find out that a Federal judge order him to cease operations in 2011. read more

Hey, my first one star review. Not sure what happened to these guys. My parents use them all the time and were always happy with them. Recently, things just seem to be going downhill. This year, they set all new lows in every category including, but not limited to: time taken to do a tax return, not responding to e-mails and calls, and leaving the automated 'office is closed' message on during business hours. Back in April, my parents sent Anthony their tax docs, thinking it should get done in a week or so. After close to two weeks they call in asking for a status. They claim they're missing some important docs. My parents know they sent those docs over, but don't want to make a big deal out of it and re-send. Skip to the Reader's Digest version...lots of back and forth where we'd call for an update and never hear back, or just get told, things are great, almost done, we'll call back in an hour (and of course do not) or we need this document that you already sent, please resend again. Finally gets done in July. Should have just went to H&R Block, they'll screw it up for cheaper and in a lot less time. One star since it's close to Porto's. Love those Porto's cheese rolls. read more

DO NOT USE THIS COMPANY!!! I went to these guys back in 2008-2011. I didn't realize that these guys were taking deductions for me which were illegal and unethical but I got a refund and thought it was normal. Then came the audits, 3 in a row. And when I called Loya Tax Services, they were conveniently always too busy to represent me or help me answer to the IRS. This company is a joke and is likely under federal investigation by the IRS Tax Fraud division and if not, they should be. read more

I truly cannot say enough wonderful things about this company. They have been doing my taxes for two years now, and both times I've gone to them I have been so impressed by how fantastic the experience has been. Cesar, who has done my taxes the past two years, is extremely knowledgeable, especially when it comes to doing taxes for entertainment and marketing folks. He has maximized my return both years and does so during appointments that are quick and efficient. He is also so nice about answering all of my (dumb) questions and really cares about ensuring his clients are doing and prepping for their taxes in a way that will maximize their returns. The great work alone would be good enough for me, but on top of all of this, he (and all the staff I've encountered at Anthony R. Loya) are truly so kind and friendly. During his most stressful time of year, Cesar is always so friendly and kind, and always so helpful. For just a few dollars more than you would pay for HR Block (which I used to use) you get people who truly care about doing what is best for you tax-wise, find all the deductions they can and do it all with a smile on their face. I've recommended them to all my friends, and honestly would highly recommend them to anyone looking for a CPA in the Los Angeles area. read more

This place is amazing! I am a student and full Time worker. I have came to this office for about 5 years. Mario always prepares my taxes and explains every single detail. He is awesome. When u walk in there is always a person in the front welcoming u and gathering all of the proper paperwork. I always leave satisfied because it doesnt take long and the money u pay is worth it!! Also my whole family has been going to this tax office for a total of 15 years! They have an outstanding staff! I will say that during tax season it gets very busy therefore you just need to be patient! I will def continue to do my taxes there!!! read more

I've come here for about 4 years despite the bad reviews. I was recommended here by some family and Danny.P is great. The filing process is fast I filed 3 forms at a good price for $95. They are a little misleading though at giving accurate information. They said I would not be charged again if I bring in a W-2 that I didn't file the first time and I can just drop it off and they'll send me the forms but that didn't happen. I was charged $15 but I'm fine with that. I just want to be sure of what's really going to happen. There was another time I called for an estimate and it was off. I feel that I'm also being ripped off because my refunds come out short so I have to read everything carefully still but that probably happens at most places. read more

These guys were great! They (specifically, Mario) came highly recommended by a friend & coworker. First off, Mario caught several oversights made by H & R Block that could have gotten me an additional $500.00 (+) back on last years return. He showed me a variety of options that I had no idea existed, All to maximize my return. He was professional, helpful, prepared, expeditious, & friendly. For State & Federal, it cost less than $200.00. H & R Block charged almost $400.00 for the same service but hardly the same level of service. I'll go to these guys next year! read more

Horrible. Made me feel dumb. Waste of my time. Lied to me about the fees. Lots of surprises in the whole experience. I would never recommend this place to anyone. Funny thing, someone recommended it to me. I don't know why. read more

We just got audited after using Loya Tax. Incidentally, this was for a tax year in which we had made them re-do our taxes once already because we caught so many mistakes. Not only did our accountant refuse to represent us in the audit, but he gave us terrible advice about how to handle it ourselves and then stopped returning our calls. The forms he offered to email us never arrived -- but we did get a flyer in the mail the next week to remind us to use them again this year. What a joke. read more

Me & my sister had an appointment about 2 weeks ago & felt the need to let everyone know how wonderful they are. It was our first year getting our taxes done with the Loya Family but definitely not our last. As soon as we walked in we were greeted with a smile. The staff members treated us as if we were part of their family for years. They made us fill out the new client paperwork, gathered all our information and told us itll be just a few minutes for our Tax Preparer to be ready for us. Cesar, the owners son, then called us, introduced himself, and proceeded to do our taxes. We had a great experience chatting with him about how our year went and other meaningful topics about our lives. He made us feel comfortable and knew what he was doing. He helped us both get the best maximum refund and once we saw our numbers we were amazed! At that moment we both knew that Cesar was our go-to guy! We loved him! Haha I would DEFINITELY recommend this place to ANYONE! Thank you Loya Family! Youve gained 2 more loyal clients. We will see you next year! read more

Worst experience I have ever had dealing with a tax service. Not only did they lose ALL my tax papers, the manager Silvia didn't even care or say sorry. It took them 3 weeks to figure out if they lost it or not, and they didn't even have the decency to call me, like Silvia said she would, to let me know they had been "lost". How dose sensitive material like that get lost!?! Not is it only 2 weeks after the tax deal line, I spent $10.00 sending all my paper work long distance. read more

I THOUGHT MAYBE IF I DO THIS ALL IN CAPS PEOPLE WILL STOP GOING TO THIS GATEWAY TO HELL!!!!!!! I say gateway to hell because it will be your gateway to IRS Audit Hell!!!. We have been in an audit mess for the past 4 years because of the accountants (Mario) to be specific. No good has come of him doing your taxes. Every penny that I got in tax returns I have payed back and than some. My wages have been garnished because they provided no representation whatsoever to back up their work! I am not going to waste any more time on them because frankly they are not even worth another second of my life!!! I'm reporting them to better business bureau. THEY NEED TO BE NOT DOING BUSINESS!!!! read more

We had a great experience with this firm. Everyone is professional, friendly and helpful. They truly care about you as a person, not just a paying customer. Cesar was helpful in answering all of our questions and providing information we hadn't considered. He gave us his attention and was patient through the entire process. His demeanor put us at ease with what is oftentimes stressful. Thanks to his entire staff. Check this place out! read more

Apparently they are very consistent.....consistently incompetent. Mario is a liar. Told me everything will be fine and not to worry. They didn't even keep copies of my taxes, I later found many errors in the paperwork. When I got audited after following his advice, he advised me to ignore the auditor, not to even speak to her! Naturally the auditor got angry and opened up 5 new issues as a result. Mario said he would handle it, but of course he didn't, and it has become a nightmare, its costing me thousands of dollars to fix this with an attorney. No one returns phone calls ever. I too wish I had looked them up before using them, I don't know how they can stay in business. I never had a problem with my taxes for 35 years with H&R Block, then a friend referred them, biggest mistake ever. read more

Mario is excellent. He made everything so clear to understand and made sure that I was happy. I always get the most out of my refunds! I've been going to him for 5 years now and he and the other staff are the only people I trust. I will not go anywhere else and I've recommend a lot of friends and family who are also very satisfied! Thank you so much Mario and staff!!! read more

Wow. Amazing to see all these appropriately bad reviews ! We too had a horrible experience using Mario (at the recommendation of a co-worker). We were audited in 2007 and 2008 (luckily the only 2 years we had taxes filed by them), what hell we went through and they were NOT helpful in the least bit. Some of our itemized deductions were listed twice. If this place isn't red flagged then the sloppy and inaccurate work is a huge problem. Stay away at all costs. Just horrible. What's funny is i just get over the bad experience but they send me mailers every year and i get sick seeing them - so I came here to share the bad experience. Wish i had known years ago. I would pay someone to picket in front of the location for the tax season just as a public service !!! Still so pissed at them. Would love to see somebody get a good lawyer and take care of this s-hole. read more

I have been with Loya and assoc since 2005 - And they've been great - Cesar gets back to me promptly either by phone or email, my taxes are always done professionally and he gives me lots of advice throughout the year too. - He's also very truthful when it comes to what is write-off-able and what is iffy. - I have started doing my business taxes with these guys too. read more

Mario saved me, and about 5 of my friends, serious cash this year with our taxes. I have officially graduated from TurboTax and we are baking him cookies. For real. read more

I have been with Tony for 27 years. I work in the entertainment industry and Tony services many of my colleagues. I had a lot of financial issues last year and my sister talked me into seeing her tax prep person (who would have been motivated to find mistakes/ways to save money to encourage me to switch) - and they couldn't find a penny more. Tony's was spot on. It's been my experience for over two decades that Tony has the highest level of integrity; perhaps people who are prompted to share do so when they have bad experiences, and-not-so-much when things go right? I'm not sure - the negative remarks took me aback. I'm truly sorry that some of you have had challenges - that has not been the case for me. I have been audited and Tony took care of it. I have been to Cesar once - and he is fantastic. Be sure to make your next appointment a year in advance - the day you do your taxes - otherwise you won't get it. Thanks Tony for all the wonderful years of service and compassion. read more

Was referred to Cesar for my tax preparation this year and cannot say enough good things. This is a first-class operation. Professional and friendly staff. Cesar is a masterful tax expert as warm and personable as he is knowledgeable about current tax laws. So glad I found him. From now on, Cesar and Prime Tax will be handling all of my tax prep. read more