CityWide failed to pick me and my children up on the day of a close family member's funeral. They…read morepicked up elderly members of our party, miscommunicated with them, then travelled the hour north without me and the kids. They were aware there were to be 5 party members. We arrived within 3 minutes of the appointed time. They passed us leaving the neighborhood. We had paid for the next several hours. They did not attempt to call to clarify the situation with me, the party that set up the service. I raced the hour north with the children to get to the funeral (thankfully we were only a couple minutes late). We were charged the additional time that was necessary to return from the Luncheon back to the Church so I could pick up my car. No attempts were made to rectify the situation whatsoever.

It was a nerve-wracking experience. I booked a ride for a 3 am trip to the airport. I had to call…read moretwice before someone finally showed up. I had to run to the gate once I got through airport security as my plane was already boarding. No apology from City Wide and no refund of the extra fee I was charged for the early morning pickup. The driver who finally came had clearly been called at the last minute and I have no complaints about him or the car.

We had Great service, the drivers were on time, very pleasant and friendly, and beautiful cars.read more

As someone who previously worked in the large-scale event planning industry, I know firsthand what…read moreit takes to execute complex logistics. I had actually used Ace Limo in the past with great results, which is exactly why I felt completely confident stepping in as the Best Man and main transportation point of contact for my best friend's wedding. I personally spent weeks coordinating with Samantha at Ace, as well as the couple's wedding planners, to ensure a flawless itinerary. Sadly, what we experienced on the wedding day was a total operational collapse. Without a single phone call, text, or email to me or the planning team, Ace decided to swap our reserved party bus for a generic Greyhound-style coach. They later claimed the original vehicle had an air conditioning issue. Having worked in events, I understand that mechanical failures happen, but the complete failure to communicate a major vehicle change to the designated point of contact is unprofessional and unacceptable. To make matters worse, they secretly outsourced the job. The driver who showed up didn't even work for Ace; he was a third-party contractor (we still do not know who or what company it was outsourced to) who clearly hadn't seen a single page of the itinerary Samantha and I had spent hours perfecting. That lack of preparation quickly turned into a disaster on the way to the ceremony. I realized we were heading in completely the wrong direction and literally had to leave my seat on a moving bus, walk up to the front, and physically tap the driver on the shoulder to get his attention because he was driving with his AirPods in. Despite my immediate corrections, his navigation blunders meant we were dropped off at the wrong location. Because of this, the bride was forced to walk the rest of the way to the church, exposing her to arriving guests and completely ruining the private, unseen arrival she had been looking forward to her entire life. You would expect a driver to snap to attention after a massive mistake like that, but the exact same thing happened on the way to the reception. Instead of heading to the venue, he obliviously started driving us back toward the hotel. For the second time that day, I had to play navigator, intervening and redirecting him to get us back on track while he continued to wear his AirPods. It is absolutely absurd that the Best Man had to babysit a hired driver all day just to get the wedding party from point A to point B. A transportation company's job is to alleviate stress on a wedding day, not be the primary cause of it. Ace Limo took our money, completely ignored the careful planning we did with their own staff, outsourced the job to an unprepared contractor, and failed at basic communication. Despite my previous positive history with this company, this experience was entirely unacceptable, and I will never recommend Ace Limo again.

Booked service with company for my sister's wedding. When I made the reservation I asked if the…read moreSUV's were old. I asked to make sure I get one of the newer models. On the day of the wedding the driver arrived promptly and was very accommodating. The vehicle itself was old. It jerked us every time he had to accelerate. I swear my hair came loose on the the drive from all the whiplash that was happening. Was very disappointed about the vehicle itself. I wasn't sure if we were going to make it to the venue at one point as the transmission just wouldn't budge but thankfully we got there and back. Booking process was easy and the owner was flexible.

I've been using Luxury Limo car service for a few years now. They're highly dependable, and are…read morealways as accommodating as possible. I've scheduled rides as much as two months in advance, and have also been able to call and get a ride within 30 minutes. They have a fleet of nice cars that they keep VERY clean (Suburbans, Tahoes, Town Cars, MKTs, ES350s are all ones I have been in). They are also highly competitive in price (I also get an even better rate having used them regularly for a few years), and they have both my corporate and personal cards they keep on file for my convenience. Taz--nice job, keep up the good work!

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

Always on time. Pleasant, knowledgable, careful drivers. Willing to go the extra mile to help/pleaseread more

Have used Bill and Goldie's rides for years and in multiple cities. All of the drivers are timely,…read moreprofessional, keep a tidy rig and make me feel safe and well cared for. I could not recommend more highly.

First rate professional service. Always on time with sparkling clean vehicles. We've used this…read moreservice numerous times and have never been disappointed. Our must recent experience involved a two hour delay in our flight departure. Blue Hen Limo was on top it all by monitoring the flight and knew to arrive later for our pickup. Upon landing at the airport we received text messages indicating our driver's name and where he would be located in the baggage claim area. We were encouraged to text if there were concerns or questions. I would highly recommend this limo service for all your needs near and far.

Extremely accommodating!! My flight was diverted from Washington Dulles to Philadelphia Airport…read morewith my 93-year-old grandmom. The company was on it and they were waiting for us as soon as I got out of customs. I would highly recommend their service!

We recently used Paradise Transit for transportation for a family wedding, and the experience was…read moreoutstanding. Stacey was incredibly accommodating, helpful, and kind throughout the entire process. Her customer service was exceptional, and she took the time to find the transportation solution that best fit our event needs. Our driver, Mike, was fantastic as well. After the event, one of our guests realized they had left an item behind. The Paradise Transit team went above and beyond, thoroughly searching the van and ultimately locating the item lodged underneath a seat. We truly appreciated their professionalism, responsiveness, and attention to detail. We would highly recommend Paradise Transit and will definitely use them again in the future.

the driver and condition of the vehicle plus the customer service representative was greatread more

1luxury Limousine has been my go to car service for years. This is the only service I trust to pick…read moremy elderly parents up from the airport and treat them as well as I would. They're always in time, fair priced, and responsive even when I have last minute travel changes. Tazz is incredible - and the SUVs I usually order are always clean, spacious, and comfortable. I highly recommend them!

We found this business on Yelp and booked them online seamlessly for transportation. A good service…read moreif you're in need of transportation in and around the Philadelphia area. My only suggestion would be for the business to be clear about pick-up instructions. We weren't familiar with the airport (or it rules/procedures) and were expecting someone to be waiting with a sign and our name (as that's been our experience in other cities). We had a difficult time finding our driver as we were unaware of where to go once out of baggage. That's fine, I just wish it was communicated ahead of time because it caused some stress. The vehicle was very clean, our driver was very friendly and the vehicle provided the level of accessibility and comfort we were seeking. Our driver knew a lot about the area and was very kind and patient. We felt safe, comfortable and appreciated the attention to wearing a mask properly and taking COVID protocol seriously. The rate was very fair for a luxury vehicle and we thank them for the useful transportation during the pandemic.

Our flight couldn't land in Newark due to weather so we landed in Stewart Airport in New York. We…read morewere delayed on the plane due to customs issues for 6 hours but luckily our driver kept in communication and picked us up in New York at about 2:00am. They were there for us while other people struggled for transportation. It was good to know we could count on Line Limo!

We have trusted Line Limousine to be our airport transfer car service of choice over the years and…read morehave never been disappointed - Now I can add that they are also our special event car service of choice because today they helped to pull off the most spectacular surprise for my son's birthday and we will never forget it. They were able to work with me and my price point, and despite it being so close to the holidays and also a last minute idea - they found the perfect vehicle to escort me, my son and his 3 best friends to his birthday party in the city. Their driver was exceedingly professional, and when the kids got into the car there were balloons, ambient lighting, interactive iPads with game and music options, a crown for the birthday boy and they even gave him a gift which was above and beyond expectations. I was also able to relax, which I never would have done driving on my own with 4 boys into the city, and feel safe as we got to his party destination on time, and in style! When it was time to head out our driver was right there, ready to take us back home. There were waters and even gum - I could go on and on. I have used other transportation services in the area and they are fine - they arrive on time, we would get to where we needed to go but there was never any special touch despite it being so expensive. Everyone always says, you get what you pay for - but with Line Limo - we got WAY more than what we paid for - which by the way was significantly less than any other transportation service I contacted between Delaware Montgomery County PA and south NJ - including other KOP locations - we will recommend them to family/friends exclusively going forward. I have so much gratitude for the way they were able to put everything together to make my son's birthday so memorable and special. We will never forget this day!