I needed AAA battery service. The technician arrived very quickly. He did a very complete job…read moreexplaining the battery computer reading before and after installation of a new battery. Very cordial and efficient roadside service. Highly recommend.

Tyler was great. Put me at ease. Very nice, reassuring and efficient! He was here quickly! Thank…read moreyou!

Terrible customer service, bad attitude, and not helpfull at all. The lady that answered the phone…read moresounded like they wanted to get me off the phone from the start. Very bad taste in my mouth from the start.

Called Wallace, they were on top of it and got to my car ASAP the driver rocko was excellent! Would…read morehighly recommend

They went to Tehachapi to pick up my car that broke down. They answered the call for help quickly…read moreand got us home safely. The driver was friendly and did a great job. Thank you!

Fast and reliable service !! I have had to call them out a few times and they are awesome!read more

Five+++ stars or more! We were traveling out of town on Black Friday and stopped to eat in…read moreFarmersville. When we went to leave, the car did not cooperate. We.called AAA and all they could suggest was to tow it into town. Every dealer and auto shop was closing up and we were told the earliest any one could look at it would be Monday even though we were 200 miles from home. We called Joel, he came right away and diagnosed the problem. He started with the easiest fixes hoping to save us time and money, but it turned out to be our starter. We towed the car to his car at 5 pm Friday night and he had it fixed, and us on the road by 8:30 the next morning. He worked on the car until 1 am to make sure we'd make it home on time. His price was reasonable, his workmanship was excellent and he explained the problems as he went. We were stuck and skeptical of how we were going to fix the car and Joel was patient and professional. He's great to do business with and we recommend him 100%.

Needed my alternator repaired, Joel came out on a Saturday in the rain & repaired the problem…read morewithin a hour. Great customer service. Would definitely recommend and call for service in the future!

No customer service skills at all !! I spoke to someone on…read more6-5-2026 they said they were coming to pick up my vehicle have text messages to prove it 3 hours later nobody showed up I Called them they had no idea what I was talking about didn't take responsibility even though whoever could read the text messages!!! He said call them the next morning against my better judgment I called this morning they treated me so horribly. He asked me you were supposed to call me at nine. I explained to him why I didn't call him at 9am and apologize for calling an hour later he insults me and hangs up on me I really thought that small businesses were supposed to help other small businesses obviously, these guys don't know anything about customer service or how to speak to women correctly?

Great battery service and even checked alternator since battery was only nine months old. Battery…read moreneeded to be replaced after they left. Quick service call and cordial drivers. Same company jumped my other car years ago and same great service.

Today I locked my keys in my car cause I'm an idiot that doesn't think. Called Cranes towing …read more.. first one that popped up. Operator was super sweet and they came in 20 min ... seemed like forever but I wasn't in a good mood. Anyways 20 min they we're here took less than 10 min, the tow man was super nice and helpful. Before I knew it, I was back in Winco grocery shopping and anxiety was at a level 3. Thank you so much.

I can't say enough about this company and Johnny!…read more I called AAA and told them to send me anyone BUT Central Valley/Independant Towing. Crane's Towing showed up before the estimate arrival time, put my spare on in minutes, and it was a done deal! Super courteous and efficient! I highly recommend them for emergency or non-emergency towing needs.

Great service! If you're stuck on the road have them tow it to their mechanic shop at Benedict…read moreAutomotive in Hanford and they'll fix it to get you back on the road in no time!

We were stuck at an off road location in kettleman city. We had a front wheel drive sienna and got…read morestuck on the powdery soft soil and tried desperately to find wood and twigs to give the wheel traction to dig out but finally decided to call AAA and the other towing service J&D came out but told us that they couldn't get us out because they only had two wheel drive. Long story short, AAA recommended for us to use a commercial towing service which is why we went with Pacific Towing. They were at the next city so we waited about 45 minutes for the driver Willy to get to us. He got some skills though. He walked the whole pathway to get to us so that he doesn't get stuck also and reversed all the way to tow us out to the main road. He was a friendly fella and turned our dire situation into a brightful event so that we can make our way back home.

Awesome towing company. Rick the owner went out of his way. Our truck got stranded in Fresno, we…read moreneeded it towed back to Visalia. He went above and beyond to help us get it home. Excellent value, great service

Im not even sure who helped me today.. I want to say Ray?? but I THOUGHT I needed a tow and he took…read morehis time to look under the hood and figured out it was just loose battery cables. he tightened them and even got my hood shut that I had been having trouble with. I so deeply appreciated it. my car has been giving me a lot of trouble, and I feel so much relief from his help today. I thought my car was toast and maybe any other place would have just towed it back to my house without chekcing if it was an easy fix. I am so grateful he took that time. and he was so kind about it all and just smiled and said "next time call me when you actually need me". so so very grateful!! Thank you again