Very good, great clinic! Get in fast to receive great care. Front desk person was very pleasant and…read morewas helpful.

This was the worst experience I've had at a healthcare facility. There was no urgency at any point,…read moreand I was left waiting so long that I had to go to the front desk multiple times just to be seen. It genuinely felt like I was forgotten. To make matters worse, my prescription was never sent in. Completely unacceptable. I wish i could give them zero stars

I do not recommend this business because after going there for a few years and having good…read moreexperiences I had one that still boils my blood. I had been asked about a medicine that I was taking and why I was taking it. I told them, and they grilled me about it saying I was taking it for one reason when I was sure it was another. I then hear the nurse go back into the office area and very loudly make fun of me and what I was taking, and why I was taking it. It left me embarrassed and angry. I called the office and nobody would talk to me about it and I left a message explaining why I was upset and nobody ever got back to me. Please do not visit this place. The quality of care is sub par and they are judgmental. Nobody deserves to be judged at the doctor from people that are just wanting help.

Wife had a walk in visit two days ago with flu like symptoms and was given a flu test but wasn't…read moreCovid tested. Still waiting on a call on the test results so she decided to call...twice...left a message and sent email and still hasn't heard back. Called and now the phone rings unanswered. The follow up at this place stinks. They obviously don't care or are under staffed and unable but either way this isn't the way to run a medical clinic!!! We will not return.

I went in for a persistent cough, sore throat, stuffy head. The girl at the front desk was very…read moreunfriendly. The nurse practitioner that I saw was nice. He looked in my ears, but never looked in my throat. He listened to my chest, and told me he was going to treat it as a bacterial, sinus infection and call me in an anabiotic, cough medicine, and a steroid pack. I asked for a sinus shot and was given that. He ordered a chest x-ray, but I had to go elsewhere to have it done I was NEVER asked if my medication's on file were still correct. The nurse practitioner NEVER asked me what I was currently taking for this problem. As I was leaving, I was given a piece of paper saying I was to continue the items listed that we had discussed. We NEVER discussed these items. Baptist should be ashamed of this business for such poor medical practice

I received help from Nicole this winter. I thought her care was excellent. She was focused,…read moreattentive, caring & I believe diagnosed my problem as pneumonia accurately. I thought she was unusually focused, customer oriented & caring and reflected the highest credit upon this agency.

Had an appointment at 0930 to get a COVID test (PCR and results won't be available for 5-7days) and…read moreit's 1115 and I just left- never was seen, just waited in my car the whole time. I checked to see if they'd forgotten about me but they didn't and didn't give an estimated time.

Fantastic Urgent Care! The staff here are kind and caring, this is my go to place anytime my kids…read moreor I get sick. You can save your spot online and do your registration before you even get in, saves wait time! The nurse practitioners are always thorough and get us feeling better in no time - a great option in Collierville when you need quick care!

Dr. Dlabach is a great ortho, very kind and easy to talk too and hardly ever a wait and easy to get…read morean appointment. He had always been spot on with his diagnosis and treatment plan. He does great joint and trigger point injections. He will always refer you to another specialist if he knows that's what you need. My kids love Dr. Dlabach as well and he has handled sports injuries and fracture care amazingly well. He is focused on your best outcome!

If you ever need orthopedic care, check out Ortho One and specially Dr. Patrick Toy! I have been…read morearound the block with Ortho One a couple of times. I love the rehab/PT is next door to doctor's office. The facility is clean and the staff is wonderful. When you call they are nice and when you come in they are nice, personable and genuine. The xray techs are so helpful and take their time when assisting you. A doctor's office is made on the clerical staff and these ladies are top tier. I was there one day when staff was on the phone with someone who was lost and she never sounded frustrated or made any side comments while assisting. Orthopedic issues are painful and you want an attentive compassionate staff and this place delivers. I wouldn't go anywhere else. I don't feel like a patient but a friend stopping by. Barkley completes paperwork in a timely manner necessary for your job and return calls are prompt as well. I am 58yo and had recent hip revision and Danielle and Dr. Toy were AMAZING from beginning to end. I didn't have to call in then wait for someone to call me back when I had a question about medication. I used the app to communicate and Danielle's response time was great. Dr. Toy followed up with me by phone several times after my surgery and urged me to reach out for anything via his cell. What surgeon you know giving out their cell number? Recovery is so much easier when you have a reliable team. Ortho One is THAT team!

Mrs. Earl is an amazing person, nurse practitioner. She always listens to my needs and is very…read moreattentive to my medical issues and needs. I love going to see her and speaking with her. She is soft spoken calm and relaxed all the time. She has two amazing dogs at the clinic with her and her assistant. The dogs are small and just as sweet as their owner. I would recommend Mrs. Earl to all my friends and family.

This woman is actually crazy. I made an appointment and paid my deposit. After making appointment,…read morewe learned my daughter had a pressing health issue, so I wanted to switch the appointment for my daughter. I called and emailed multiple times, but no one ever responded. So I showed up to the appointment with my daughter. I told her that I wanted to have my daughter take my appointment and she went ballistic. It was actually scary. My daughter and I both left in tears. After this horrible experience, which I believe was divine intervention, my daughter found out her friend went to this clinic. She learned that her friend spent hundreds of dollars on needless tests and was misdiagnosed. Beware! This lady is a quack!!

I hate going to the doctor so I never go unless I have to go. A friend recommended Dr. Lofton…read more He didn't make me feel bad at all for not coming in for years and he listened to me and explained everything and answered my questions completely. Nurses always have problems drawing blood from me so they brought in another person who used the pediatric needle and they both stayed and made jokes until it worked with the pediatric needle. I never felt rushed and the staff seemed relaxed, friendly, and very competent. I've seen him 3 times and each time the staff remembered me and were friendly. I absolutely recommend Dr. Lofton and this clinic.

Came here 2 weeks ago with a newborn. They brought me right back to a room which I thought was…read moresuper nice. HOWEVER. They took her height/weight and someone came in and asked me what my questions and concerns were. It was an hour later that the doctor came in for 5 minutes. None of my questions felt "important to her." I came back 2 weeks later for her 1 month checkup. Expecting a quicker appt. took an hour and a half again from checking in until the doctor actually came in. I wouldn't recommend this to anyone unless you just enjoy sitting in an office for 2 hours wasting away your day.