Don't waste your time with this guy. My family has known him and used his services for years and we…read morehad to go to a legit tax man to amend all our past taxes because Mark did a horrible job. He's cost us tens of thousands and he wasn't remorseful in any way when we told him about his errors. He blindly uses turbo tax and he provides no professional insight or guidance whatsoever. Stay far away from Mark Wong and go somewhere else. What's worst is the Chinese community has depended on this guy to be reliable and knowledgeable, and he's a total let down. If you had your taxes done by Mark, go to an actual professional and have them audit all his work and you'll find countless errors and probably a refund.

Don't go here people !!! It's a joke!!! I came here for over 7 years !!! Out of the 7 years there…read morewas errors 3 years. First time they some how mix my W2 form with someone else,second time they didn't summit my taxes!!!!! And the third time they enter all the data wrong!!!! We are all humans !!! WE ALL MAKE MISTAKES. It's ok but the problem is that they are not professional !!! I call them three times saying they will call me back and follow up. WAITED FOR 2 WEEKS no response. So decided to go there and ask about it. Said the same thing!!!! Still not fix yet. This is my last time coming here. BEWARE . NOT professional at all.

Highly recommend Susan. She is detailed oriented and very professional. Great service and…read morereasonable charge, worth every penny.

CLOSED This company…read moreis no longer operating. Not located at that address. Called number on business card and was told it has been closed for over 2 years. The gentleman I spoke to was generous with his time. He listened to my tax problem and gave me a referral to someone else. Said he is trying to get yelp listing removed.

These guys are wonderful! They will be doing my taxes and bookkeeping as long as they'll tolerate…read moreme. :) I had problems filing returns the last few years because of ID theft. IRS wasn't helpful at all and I threw my hands up. The state just accepted the false returns and out of the blue started seizing my pay checks. The guys at Heartland Tax were so kind and helpful. They took care of the ID theft paperwork with the IRS and got the state to stop taking my checks. They acted quickly, getting this done in just a couple of days. They also prepared the tax returns I owed and got them accepted by the IRS and state. It turns out that I was owed tax refunds for most of the years. Heartland kept after the state and I just got all of the money back which was taken from my checks. Now I'm waiting on the IRS to issue my refunds for the last couple of years. These guys are real professionals. They prepared my complicated tax returns, asked a ton of questions I hadn't thought of, and saved me more money then I imagined. Their fees are reasonable, especially given how much work they did. Bob and Tim were very knowledgeable and always responsive to my calls and emails.

Super Rude front desk service .The people have time to talk to each other .joke to each other but…read morethey have no time to talk to the people who ask for help. No patience at all

DO NOT LEAVE YOUR ELDERLY LOVED ONES IN THE CARE OF LILLIAN (homemaker at CASL)…read more The home care service is TERRIBLE! Managers do not hold their home care reps accountable when they takeoff early, or run out during their work hours without notifying anyone. One worker in particular Lillian is the worst offender. She makes excuses, blatantly lies. She believes she has the upper hand because she knows my grandma likes her cooking, but that does not give a Home care person the right to dangerously leave their patrons at home without notifying anyone. Complaints have been made to her manager and they are not concerned about the dangers of this particular home care employee leaving my grandma on her own when she is suppose to be in her care. It appears she is moonlighting or something because she takes off for more than an hour and leaves my grandma alone. When I see that she has a lot of time to spare, we asked if she can give her a bath and she says she doesn't have enough time?!? But clearly she does. CASL needs to do a thorough performance review of all of their Home Care reps, or this one in particular, otherwise if anything happens during the time that they are supposed to be watching their patrons, then CASL could be sued for neglect. The sad part is that the managers are accepting this behavior because they have found it difficult to recruit good talent for this occupation. We all know it's not easy job, but Elderly folks should not pay the price for the carelessness of poor recruitment and the unethical employees they employee. DISGUSTED

Loved the service I got. They don't treat you like just a customer, they treat you like family…read more Valentines is coming up and I usually don't get anything but they gave me a present . Made me feel 10x times better , thank you so much to Jocelyn & Claudia! I'll be sending my people here !

I've been going to liberty taxes just because I was used to it. I still get bills in the mail from…read moregovernment/ state taxes. This is something I don't really understand. It seems I get less and less back each year. Then the manager looks at me stupid when I'm watching them fill out my paper work. Same stupid a$$ look every year. Also I'm self employed and feel that they think I'm dumb or don't understand anything. She didn't ask about my address or how much I make a month. She just pretty much looks at my w2 and assumed I was still working there at that location which I had gotten fired from 11 months ago. Overall just never doing that again. Hehehhe at least I get a $50 check the same day -_- -yes I'm definitely going to HR block next year. Hopefully not the same dumb routine.

Whatever you do avoid avoid avoid. I should've known when the front desk receptionist told me that…read morethe day of my consultation the lawyer (Margaret) would call me at any GIVEN time basically as late as she wanted it to be. Regardless, she called me at 6 and we discussed information and she gave us 2 options that we could try out which she made sound very promising. She said she would call me the following Monday with more information and pricing detail and never did. 3 weeks in after many many phone calls and EMAILS with her assistant, front desk receptionist, and MULTIPLE voicemails to Margaret herself she called me back and told me COMPLETELY different options/outcomes. I've dealt with other bad money hungry lawyers but she takes an award for it. If you want to spend the $250 go to a psychic if you want to hear a bunch of bullshit because you'll get the same with Margaret and her team. Money hungry at its finest.

From the owner: A Powerhouse Immigration Firm Committed To Your Dreams…read more Since 1977, we have provided high-caliber immigration services to individuals, families and employers nationwide. Our founding attorney is a naturalized citizen who understands the intricacies of the process from both a personal and professional standpoint. Backed by dozens of attorneys with 200-plus years of combined experience, Ms. Wong steers a ship that has helped more than 10,000 clients (and counting!) pursue their immigration dreams.

This is an extraordinary branch! I was there yesterday, May 1, 2025 in the afternoon. Both the…read moremanager, Maggie, and the employee who helped us, went out of their way to help us with our issue. If you are looking for a Citibank branch where the people work diligently, but, more importantly, will spare no effort in making their customers happy, this is the place to go in Chicago! When you park there, right across the street, make sure you notice that it is paid parking, although the sign with the zone for "Park Chicago" is slightly obscured by tree branches. Notice that many of the bad reviews are from people who are struggling with their English and their grammar. This might suggest that they struggle in whatever they are attempting to do in their lives in general, and they might not notice that it is their communication and related skills that produce their problems.

Citibank is terrible. Their customer service is terrible. It is either robots or humans that keep…read moresaying the same thing over and over again. I was charged something and the merchant was supposed to credit my account. After contacting the merchant several times, I gave up on them and called to dispute the charge. Citibank said they couldn't dispute the charge and that I needed to contact the merchant. I explained this loop to their customer care and what did they say... you need to contact the merchant! It is a joke, they are a joke. I have found better banks and I know you can too.