I've been taking my dog (poodle/jack russel) here for the last 2 years but after the last two…read morehaircuts we will not be coming back. The last two times we've came, we've asked the staff to check him for matting because we understand that if he does, he needs to be shaved. Both times they have told us he had no matting but turned around and shaved him without telling us and charged an extra $30 for "dematting", as well as an up charged us for a "better shampoo". When addressed with the issue, nothing was done to resolve it. Very unfortunate and unprofessional.

We love Fluff N' Suds. They have been wonderful with our new puppy, Basil Blue, and my cat with…read moremany extra toes, Pawsley. They listen to our needs and both fur babies have never had an issue there and come home adorable and happy. That's the best I can ask for. Staff is also very nice, accommodating, and I highly recommend.

Went in to get a nail trim for our newly adopted dog. He struggled at a previous groomer and…read morecouldn't get his front paws trimmed. We explained this to Jaden and she was very understanding and accommodating. During the process our dog was panicky/squirmy and wouldn't stay still during the process but Jaden was able to cut all his nails. She handled our dog with care and patience. So glad we were able to find a groomer that can handle his anxiety.

I have been taking my dogs to Pam for 10 years. One time I made the HUGE mistake of taking my dogs…read moresome where else and I will NEVER do that again. Pam is AWESOME! She is so sweet & truly cares about the dogs she is taking care of. She listens to what you want done and when asked gives her professional opinion. I cannot say enough positive things about Pam and her grooming services as a whole. She can be trusted 100% (if that's possible) let's say 99.99999% and besides a good grooming isn't that the number one thing we want when handing over our furry best friends to someone? You have NOTHING to worry about with this place!

Phil is a dog whisperer he talks to them in his soft voice and they listen turn heads he is…read moreexceptionally talented and can help you with your questions and decisions. Dede Char and Sandy were always very helpful and friendly.! Dr Mike would help w surgery's. Appreciate you guys for always being there coming to my rescue and a trip to my home by Phil when needed. Glen

My dog has been coming to this office all her life, 3 years. I have always been able to get right…read morein with her, Dr Phil always takes time to talk about what is going on with her and lets me know what if anything needs to be done. The staff is friendly and supportive, and the office is easily accessible.

We had a very bad experience today at the grooming center in the Benton Harbor PetSmart. We took…read moreour dog in for a nail trim, not the first time at this location. We told the attendant the dog ( 8 pounds) did not like his nails clipped. We did a little shopping in store and went back to pick up our dog. We was told our dog was very bad, bit three times and drew blood and was banned from the store.

I went to PetSmart a couple of days ago and I got so many toys for my dog. I even looked at the…read morecute animals they have there. I definitely recommend this place.

We have used Stay and Obey for boarding and for daycare since they originally opened at their…read morelocation on Red Arrow Highway. Now that our girl is older I still feel very comfortable leaving her with them knowing she will be safe and well cared for.

Bea has been to 4 different dog daycares. This is the ONLY one that when she jumps in the car to…read morego home she's immediately zonked. Whatever they do, I love it. I pay for dog care for her to have fun with other dogs, not be bored and be exhausted when she comes home. Stay and obey delivers all three!!

Always friendly people. Love the $10 coupons after spending a certain amount of money. Prices and…read moreselection are good, too.

Took back a 27 lb bag of greenness dog food that was making my dog very sick. I bought the bag a…read morecouple weeks ago, but didn't look for receipt as I had used my rewards card I assumed they could look up. I was told that without receipt I could only exchange for the amount (55.99). This was NOT a problem as I need dog food that my pet can eat. I picked up a 13.5 lb bag of Chicken Soup for the Soul that was 39.99 and had an attached coupon for $6 off and two 4.5 lb bags of Chicken Soup for the Soul dog food that were each on sale for 11.99 and each had a $3 off coupon attached. Because the manager pressed the wrong button in entering the coupons and instead hit "Manual MFR coupon", it completed the transaction before allowing him to enter the $6 off and both $3 off coupons. He said I could have the one 13.5 bag and one of the 4.5 bags (not both) and that I could take the two attached coupons from those two bags ($6 off and $3 off) to use on another purchase later. He was mostly concerned that his drawer would be off by the $4.25 amount that his manual coupon press did not print. He could not void what he had done, so I walked out with what he would allow. The $40 bag minus $6 and two $12 bags minus $3 each should have been $54. I should have been given both of the 4.5 lb bags in exchange. Unfair transaction because manager did not know how to ring the exchange and pressed an incorrect button and also could not void his mistake. So, life goes on and I am concerned for my sick dogs recovery. Beware of greenness dog food and beware of --- "200% guarantee" - that was printed on my exchange receipt. Thank for reading and following along with this easy math problem and my experience. Lessons learned. Have a nice day.

We've used Mutterly love to groom our golden doodle for about 1.5 yrs now. We go consistently every…read more6-8wk. They never were as good as his old groomer and frequently gave him patchy spots, especially around his legs and neck, but it was never enough to complain about. What motivated me to write this review was just today we pick our boy up from the groomer around 4pm and took him for a walk this evening. It was dark, and we were shocked to see when we came home all 4 of his paws were bloody. They trimmed the nails on all 4 paws past the quick. We called to tell them and to make sure the person who did his nail trimming knew they caused all 4 paws to bleed. The person we spoke with told us it is normal to cut to the quick and keep it short. They said this happens when "we don't keep up with his nails". But he had gone for grooming 6wks ago and walks about 2.5 miles every day. So his nails were not long to begin with. They told us to apply some Kwik stop to his nails and he would be good. They did not offer any compensation. They simply told us the who did his nails "usually does keep them short". I am not a groomer, so I cannot say if this is normal or not from a technical standpoint. I can only say in his nearly 5 years of being groomed, we've never experienced this before, and Mutterly Love seemed pretty convinced it was normal.

We have only boarded our " senior " dog here a few times when we could not find a friend to watch…read morehim. Cooper is a Cockapoo & is almost 15 years old. He tends to get anxious in certain situations but I am happy to report he did exceptionally well at Mutterly Love. That is a great testament to the friendly, attentive staff. The facility is clean and well run. The best part is you can pay for ur pet to have a bath before you pick them up! Cooper always comes back smelling really good! I would not hesitate, call Mutterly Love today! I promise you your pup will be in good hands.

Jessica did a great job with our two Newfie's With well over 200 pounds of dog flesh to deal…read morewith today she was able to get out all their matting and dreadlocks out. Built up dirt and tangles from too much summer in the woods and swimming in the lake's, she had a big challenge and did great. Both dogs look and smell great! We highly recommend her as a groomer. She was friendly, on time and reasonable.

Kalamazoo has not had a mobile groomer in nearly 15 years, so when my Dad mentioned Jessica and…read moreParamount Grooming to me I was super excited. As a non-driver I like to have as many mobile services as possible on our roster because it just makes our life simpler. After I called and made an appointment for Blue and explained that I was allergic to nearly everything on the planet Earth, Jessica was kind enough to work with us and offer to use our shampoo to bathe Blue. I also explained that Blue suffers from arthritis and we worked out a plan for Blue-Bird to not need to stand during her entire haircut and bath. Blue has been groomed before and I always felt a tad apprehensive dropping her off at the other groomer, but I have to say, even though I knew she was just in front of the house, I felt at ease with Jessica. After her bath and trim Blue looked amazing! The best part, Blue, a normally shy and timid senior dog who does not warm up around strangers, was so happy. It was obvious that even though Blue had just had a bath, which is not her favorite activity, she was treated sweetly because Blue was in a good mood. For practical purposes, I had been brushing and trimming Blue for the past four or five years, but she needed a professional to clean her up a bit. Blue received a mini groom and because she was sensitive around the ears and my allergies precluded the ear cleaning, her ears were just wiped out. Her nails were trimmed and the hair around her feet were trimmed. The dryer and brush got out a lot of her undercoat. She looks fantastic and her coat feels so much better.

My wife took our dog, Baxter, to this groomer, Jaden, two weeks after we moved back to Bridgman…read more Jaden explained that someone walked in while she was grooming Baxter, which caused him to jerk and her to accidentally cut him twice on the ear. This occurred late on a Friday afternoon, and since most vets in the area were closed, we had to drive to the nearest emergency vet in Westville, IN, 34 miles away. We spent 6 hours at the emergency vet, where Baxter received multiple stitches under anesthesia due to the location and depth of the cuts. The vet bill ended up being over $1,100. When we approached Jaden about reimbursing the vet bill, she insisted the cost should not have exceeded $600, which might be true if a local vet had been open. However, we called every vet in Berrien County, and all of them were closed. Given the situation--Baxter was in distress and bleeding--we had no choice but to take him to the emergency vet. We also inquired whether she had business insurance, which we believe most groomers would have to cover incidents like this, but she did not respond. Finally, after a few weeks of not hearing back from her, we agreed to her offer to cover half the bill and even expressed a willingness to continue using her services. However, at that point, she stopped responding to our messages altogether. Our takeaway is this: if you're trusting Jaden with your pet, be aware that she may not be fully prepared to handle emergencies or reimburse you for expenses related to accidents. If you don't have the financial means to cover an unexpected vet bill, we would recommend looking for another groomer who is better equipped to handle such situations.

From the owner: Please book online if interested…read more Ruff Day Dog Grooming is where canine care meets precision. Our dog grooming services are tailored to perfection, as our team is dedicated to a detail-oriented approach that ensures your furry friend receives the royal treatment. What sets us apart is our unwavering commitment to safety and creating a stress-free grooming experience. We prioritize your pet's well-being, employing gentle techniques and top-notch products. At Ruff Day, we believe in fostering a serene environment, transforming grooming sessions into moments of relaxation. Choose us for meticulous grooming that goes beyond fur-deep, where your beloved pet is not just groomed but pampered with utmost care and attention.