after we found them online, they arrived after only a few minutes. driver was polite and…read moreknowledgeable, dropped our truck as expected. after a stressful highway experience the driver was a welcomed relieve!

They ripped the bumper off my brother's car and offered only a lawsuit to move forward. Hard pass…read moreon these guys.

I had a flat tire on I-295 and contacted Tesla Roadside Assistance. They connected me with Soot…read moreHappens Towing, but unfortunately the address they provided was incorrect. Jayla from Soot Happens Towing was absolutely amazing. She went above and beyond by contacting Tesla herself and changing the service from a tow to a loaner wheel, which allowed me to continue my trip instead of being stuck. The technician who came out was just as great--professional, kind, and efficient. He changed the tire quickly and even stayed to watch traffic behind me, making sure I merged safely back onto the highway before leaving. I'm truly grateful for their help during a stressful situation. Highly recommend Soot Happens Towing for their professionalism and genuine care for their customers.

I've never and will never use them for towing. Only encounter I have on the road. Their guy cut me…read moreoff and then proceeded to hold down the horn on me. Acting like it was my fault. Just because he was rushing to get some traffic. Now I like I said I've never had a choke from them, but I can only imagine how they would drive with your car if they drive like this guy did cut people off.

Prompt, friendly, and professional service at a reasonable price. If I ever need another tow in…read moreRVA, I'm calling this place first

Good price good service !! Got my car where it needed to go fast and undamaged. Will recommendread more

We love working with Eryk - very responsive when we need to have vehicles removed from our repair…read morefacility lot.

terrible service, lack of communication and unprofessional. Also not diligent at the task at handread more

Warning to anyone broken down in the Petersburg area: do not let AAA send you here…read more The manager drove out to get us after a 15-hour highway breakdown and talked us out of going to our arranged destination by promising they were close to town, had RV parts, could fix our truck, and had a beautiful farm facility. Every single thing he said was false. They looked at our truck in the morning on Saturday, then said it was dead so they'd charge the batteries and be back. They never came back. We ended up stranded at a remote, run-down yard with no transportation, no power, and no way to leave for an entire holiday weekend. No one answered our calls or texts for three days. My son had to ride his dirt bike on the highway just to get gas for our generator. When they came back Monday they charged $899.99 for about two hours of actual diagnostic work, fraudulently double-billed our tow, and physically blocked us from leaving until we paid over $1,149 in full. They argued it was because of the holiday even though they were open Saturday and just didn't come to work on our truck as they promised. They refused to listen when we questioned the massive bill, arguing they were helping us and let us stay there, even though we didn't want to be there and were only stuck there because they'd stranded us and forced us to go there in the first place! This is not a business that helps people in emergencies. This is a predatory business that exploits them. Virginia Attorney General complaint filed.

I initially had a frustrating experience when my Tacoma was towed improperly and suffered some…read moredamage in the process. However, I want to sincerely commend Family Auto & Towing for how they handled the situation once it was brought to their attention. The owner personally reached out to me, quickly refunded the towing fee, and offered to cover the full cost of repairs without hesitation. They were professional, accountable, and understanding throughout the entire process. Mistakes can happen in any industry -- what matters most is how a company responds, and in this case, they truly stepped up. It's rare to see a towing company take full responsibility like this, and for that, I'm genuinely grateful. Thank you to Family Auto & Towing for making things right and treating me with respect.

Great service. Super communicative, extremely friendly. Got my tire efficiently fixed and back on…read moreroad ready. Will definitely use again!

Such a friendly, professional man. He answered his phone promptly, got there as quick as he could…read moreand plugged our tire so that we could be on our way. His price was fair and I would never hesitate to call on him again or refer him to others. Pure professional!

God is Love Towing did an excellent job towing my car! Sandy the owner is so kind and assisted us…read morein the heavy rain. He is truly reliable and provide the utmost care with great pricing! Thank you again!

Quick response, good pricing, great customer service, and they were willing to pick up my truck at…read morea C&D landfill. Highly recommend this business

Sam's Towing towed my Toyota Tundra when it stopped running in Laurel Virginia. The manner and…read moreexperience of the driver left me with complete confidence in the way my vehicle was handled. The service was excellent and quick the arrival impressed me.