We made an appointment online for 11:20. When we arrived 20 minutes early the rooms were full of…read morepeople, appointments and walk inside. They took our name when we walked in and had us wait in a room with not enough chairs for everyone who was waiting. There was no order. They took walk INS before taking people who actually had an appointment. I heard one man say he had already waited over an hour. It was chaos. The girl working was wearing sweatpants and a sweatshirt. There whole place had a very temporary feel to it like it could pick up and move in the middle of the night. They had weird attempts at decor with the price tags still on. One of the pieces of decor was ironically an hour glass. Also ironic that I was applying for a pre check to avoid lines at the airport when I ended up having to wait 40 minutes for an appointment that literally took 5 minutes. I just hope I get my pre check number but I have very little faith in these people.

Response from Business Owner:…read more Hi Eileen, Thanks for taking the time to share your feedback--and your flair for dramatic storytelling. While we understand your frustration, we'd like to offer a bit of clarity (and maybe a reality check). First, this is an Idemia-operated TSA Enrollment Center, and we do not manage the appointment booking system. All appointments, confirmations, and scheduling quirks are handled through their national system. That means when 15 people show up early for an appointment that's already running behind due to earlier system delays--chaos, as you called it--can absolutely happen. Not because we don't care, but because we're trying to do the best with what we've been given. Second, walk-ins are only accepted when there are no-shows or we're catching up between appointments. It's not favoritism or disorganization--it's triage. And when someone "waited over an hour," it's often because they arrived before their scheduled time, then expected to be seen immediately. That's not how appointments work, anywhere. Third, our priority is efficient processing, not fashion shows. We're in the business of getting you TSA-ready, not curating your Pinterest board. If our staff is respectful, professional, and handling high volumes while wearing sweatpants, we see that as a superpower--not a scandal. Finally, you mentioned the decor. We're a federally contracted enrollment center, not a boutique. If an hourglass with a price tag threw off your vibe, we truly hope that's the worst part of your travel day. We do hope you get your PreCheck number soon--it's a five-minute process with long-term benefits. But for now, we recommend directing appointment complaints to Idemia, who can actually address them. We just check IDs, take fingerprints, and try to keep things moving in the middle of a flawed but federally regulated system. Wishing you clearer skies and fewer Yelp tantrums in the future, -- Management

It's bigger than you think. 18 miles for the car tour and a ton more hiking paths. It was also…read morehillier than I thought. Once you're there you'll understand how prominent Henry and Matthews's hills are. Well worth the visit.

You should visit even if you are not a history or Civil War enthusiast Very accessible location…read moreand beautiful views of an important event in US history

While I don't know if my wife will ever trust me again, taking the step of doing a poly felt like…read morethe right thing. Brennan explained the process and made me feel less nervous about it. Darryl did his best to keep me at ease during testing but with my marriage at Stake that wasn't really going to happen even though I knew I wasn't going to lie. Ultimately I passed, and although it may not convince my wife to trust me it certainly isn't because of any failure by the staff here. Customer Service 5 star, Staff conduct before and after exam 5 star, they went above and beyond. I even asked them to email the results directly to my wife since I knew she would claim that I manipulated the document. If you have to take a Poly you may as well take one from someone who has been doing it for years and runs the Virginia School of Polygraph. Only thing I would do differently is I would have asked if they could write up a document dictating how polygraph isn't like the movies and cannot be manipulated. if I had asked that they send that with the results I'm sure they would have obliged.

False positive by the owner himself. Darryl DeBow was extremely unprofessional and didn't like my…read morecharacter and decided I'm not the kind of person that should work with a police department then tried to find a lie that wasn't there. Then tried to trick me into admitting to something I didn't do. Frustratedly, he finally dismissed me and said he'll look over the results more later. To get my test results I had to mail him $27 and he mailed me back a CD which arrived shattered (could have happened in the mail but I think it was intentional) and when I called to tell him he did not answer and will not return my calls. I don't know why an ex-police officer doing pre-employment polygraph testing for HIS PREVIOUS EMPLOYER is not immediately shut down as a conflict of interest. He's an interestin man to read about.

This police department has a strong team of Officers and Support personnel to make even Superman,…read moreBatman, or Wonder Woman shake in their boots. Response is prompt and they have specialized teams to perform critical functions for the City of Manassas. This Department is professional and treats all citizens with respect. They hold an Annual National Night Out that welcomes area citizens to unite against crime.

The courthouse was really nice .The sheriffs were outstanding and the court clerk's office was…read moreabsolutely wonderful.

The convenient hours, excellent facilities, and great reading programs for kids and adults!read more

All newspapers...large selection of magazines, and many different programs available for…read morechildren,and a large selection of drastically discounted books to buy of fiction and biography and non- fiction

I will no longer frequent this dmv location, the attitudes are uncalled far, and I don't want…read moreanyone assisting me who is miserable within themselves. Don't take your nasty attitude out on the customers, we did not ask you to be there, you made that decision.

Everyone I talked to was friendly, kind, and helpful. I had questions and even missed my ticket…read morenumber all of the staff was helpful. I talked to 3+ different members of the staff