Approached the store with a fault on a unit under warranty. No one at the store had any idea how to…read moreprocede. The communication was terse and showed little or no understanding. Next time, with something pricier, I'll rather go to a more reputable store where they have a better handle on customer service.

Sometimes you can find that sought after piece you know exists but others don't carry. Our store in…read moreLethbridge has been around for decades and always amazes me with what they have.

The best selection for home hardware related goods in Lethbridge, a smaller Home Depot Store, with…read moresome of the worst service I've experienced as a shopper in my entire life! Staff is plentiful, usually milling around, talking with each other. I'm ignored most of the time, and when I ask for help, I'm 9 times out of 10 sent to the wrong place. I've given up asking. You're better off to spend some time browsing the store and helping yourself. If you need help with something, go elsewhere.

I'm torn on how best to review this store. Selection pretty good, customer service, not so much…read more If you know what you're looking for this place is great, or if you need something you need to look for one of the employees who looks to be over the age of 25. I find that some of the younger people working here are there to get a paycheck, not much else. They are not polite, seem to have no sense of humor and frankly, make me kinda glad to be out of the store. Recently, we were in the store and a young man was chatting in German with an employee. The item he needed was packed away, and when an employee was asked to go into storage and get what the customer needed, she rolled her eyes at the customer! I could have died!

My experiences have been that staff consistently go the extra mile for me at Taber Home Hardware…read more They always acknowledge my presence in a friendly manner, and usually offer help before I ask, but always help willingly when asked. They are a major go-to place for our family, and often have what we need, or will bring it in if necessary. Their assistance and know-how on our projects is always appreciated.

Two bad experiences with Tech counter for Apple Authorized Service Provider (AASP) service…read more I recommend this store gets its AASP status revoked. Instance 1. I brought in an iPhone 11 to get an out of warranty battery replacement. Everything seemed fine. When I was called back and picked up my phone they handed it to me and said "have a nice day" but didn't charge me anything... Confused I asked why the service was free and only then did they actually explain that they though the phone has counterfeit components and they refused to replace the battery. I attest the phone is 100% genuine. If I was the kind of person to get non-genuine parts. I wouldn't try using an AASP... I'd go to any other service provider that can use any third party component, for 1/2 the cost. I believe the employees were not trained adequately to identify differing SKUs of iPhone 11. As some have differing screen and battery suppliers they can look marginally different on the inside, even for the same model. This inability to accurately identify genuine apple components is evidence of incompetence on the part of the tech. Additionally, the staffs attempt to skirt the issue and let me believe I had received a free service, only owning up to what they did/didn't do when I stopped and questioned them is lying by omission at best. This is inexcusably shady behavior for any business and especially a supposedly 'premium' AASP. Instance 2. I brought in my GF's iPhone 11 for an out of warranty battery replacement. I booked ahead of time on the AASP appointment scheduler. I filled out the name, phone number, serial number, and picked a time. When I arrived (~5 minutes early) the staff seemed clueless about the Apple scheduling system and started taking my information (name, phone number, and serial number) on post-it notes. Then part-way through they switched to a London Drugs branded intake form. Not once did they acknowledge the Apple appointment or look at the information already provided in the appointment portal. Such as the reason for the visit, name, phone number, etc. Providing this information a second time made the initial appointment set-up feel like a waste of time and effort, and did not exude the qualities of a premium service department. I would have been better to just walk-in at any time and bypass the apple scheduling system. The employee also seemed very confused throughout and went to the back room three times during the information intake process. Lastly, the employee confirmed with me confusedly that the device was (out of warranty) OOW. As an aside, we both know its 2025 and the service is for an iPhone 11, of course its OOW. Then they attempted to charge me a $30 "registration fee" to check-in the phone. On-top of the $119 battery replacement fee. When I complained, another employee chimed in and said it's more like a down-payment on the $119 and not an additional fee. However, the nature of the fee and way it was explained felt very sketchy to me. The way the employee prefaced the charge conversation by confirming that the phone was OOW first made it feel like an OOW average sale price (ASP) booster kind of charge. (Additionally, this fee and its reasoning is not present on the London drugs website as far as I was able to find through searching after the fact. Making the fee feel even more sketchy) I walked out. Not trusting this company after this incompetent and shady behavior. Likely many more instances of this kind have happened to other Lethbridge citizens if I personally have only sought service twice and on both occasions this company has demonstrated ignorance and deceitful conduct unbecoming of an AASP. Not only should no one go here for apple service. They (London Drugs) should have their AASP status revoked. I've lodged complaints with Apple directly and am adding this complaint here to hopefully save fellow Lethbridge citizens the hassle. Go to a Calgary Apple store for real Apple service or go to any of the multitude of other tech shops in Lethbridge for third party service.

Usually I love this store, but not today. Wouldn't price match my 5.5 quart Cuisinart precision…read moremaster mixer. I called ahead and they said they would. Canadian tire had the identical one on for 179.99 and I bought mine from London drugs for 229.99. UPC, style number all the same. I asked them what was different about it, the ladies at customer service couldn't give me an answer. So I returned the mixer and saved myself $50 and went to Canadian tire instead!

This is a very convenient place - loaded with things - I never go without finding things…read more Staff is friendly, easily accessible and identifiable and friendly - only wished they had a larger store

We have been dealing with this store for a very long time and have never been disappointed. I think…read morewe have purchased something from every department in the store. The quality of the products is excellent. The staff are great. They even go out of their way to help you find the best dollar value on your purchases. When we needed a new washing machine (which they don't carry) they put us in touch with the Picture Butte store which has everything and just as nice staff, we got our washer. If more stores could find staff like those at these two stores their businesses would really improve. We just wish they carried lumber at the Lethbridge store too.

Nearly everything and anything you could need for home building, reno's or accessoriesread more

From the owner: Lealta Building Supplies is a locally owned business that was started in 1960 by Eugene…read moreModrzejewski as a supplier in finishing materials, specializing in plywood and hardwood. In 1985, Eugene's son George, purchased the company and expanded the business to include finishing hardware, framing materials, power tools and the Ace Hardware line of paint. In 2005, Dave Jackson became part owner of the company. Together George and Dave bring a combination of 65 years' experience in the industry to the company. In 2012, Dave Jackson became the sole owner of Lealta Building Supplies, with his years of knowledge and helpful staff they take pride in being able to offer their customers quality products and superior customer service.

Great service and very nice employees. My relative needed some car parts, and went all over the…read morecity looking for some. Finally, after a long day of searching, came to auto value. Not only did they get what they need but even more for a great price! 10/10