I came to the salon on a walk in basis and literally should have walked right out. For anyone who…read morehas natural/coils hair, the priority is not " healthy hair" for you. I requested a service to tighten up my install, with some leave out that needed to be blended with a kinky straight texture. From the beginning, there is no welcome or customer service etiquette. You are shuffled to the shampoo bowl, washed and conditioned, and roughly pushed to get your hair combed out and roller set. As another woman commented, with coily hair you must detangle gently and from the bottom up. That wasn't done for me. Next you are under the dryer an absurdly long time, not checked in with, no offer of water or anything. The blow dry and style has no regard for preserving the integrity of your natural curls, as I have discovered my leave out is basically bone straight now. Not to mention, I heard my stylist mentioned while looking at my hair, "mala" in Spanish meaning, "bad". Sadly, my hair appeared nice, but it is heat damaged, and I was charged entirely too much for poor treatment. I owe it to myself to warn you, especially if you have coily textured hair, this is not the place for you! Translated: Acudí al salón sin cita previa y, sinceramente, debería haberme marchado de inmediato. Para quienes tenemos cabello natural o con textura muy rizada (*coils*), aquí la prioridad no es la salud del cabello. Solicité un servicio para ajustar una instalación de extensiones, integrando una sección de mi propio cabello (*leave-out*) con una textura tipo *kinky straight* (rizado estirado). Desde el principio, brillaron por su ausencia la bienvenida y la cortesía básica de atención al cliente. Te llevan rápidamente al lavacabezas, te lavan y acondicionan, y luego te empujan bruscamente para desenredarte y ponerte los rulos. Como comentó otra clienta, con este tipo de cabello es fundamental desenredar con delicadeza y de abajo hacia arriba; eso no se hizo en mi caso. Después, te dejan bajo el secador un tiempo absurdamente largo, sin supervisión ni ofrecimiento de agua o cualquier otra atención. El secado y el peinado no tienen en cuenta la preservación de los rizos naturales; de hecho, descubrí que la parte de mi cabello que dejaron suelta ahora está completamente lisa por el calor excesivo. Por si fuera poco, escuché a la estilista decir la palabra "mala" mientras examinaba mi cabello. Lamentablemente, aunque el resultado visual parecía bueno, mi cabello sufrió daños por el calor y me cobraron una suma excesiva por un servicio deficiente. Me siento en la obligación de advertirles: especialmente si tienen el cabello con textura muy rizada (*coils*), ¡este no es el lugar indicado para ustedes!

I've been a customer for a while and have noticed a significant difference in service depending on…read morethe stylist. There is one stylist in particular who, in my experience, consistently performs only the basic trim and does not take the extra steps that other stylists often provide, such as ensuring the hair is properly straightened beforehand or leaving it looking finished afterward. I've accepted that different stylists have different approaches, but my concern during my most recent visit was pricing. I received the same basic trim I've consistently received from this stylist, yet I was charged more than the posted trim price. After I questioned it, the difference was refunded. My issue isn't the $5. It's the inconsistency between service and pricing. Customers should know what they're paying for and receive consistent pricing when receiving the same service.I've been a customer for a while and have noticed a significant difference in service depending on the stylist. There is one stylist in particular who, in my experience, consistently performs only the basic trim and does not take the extra steps that other stylists often provide, such as ensuring the hair is properly straightened beforehand or leaving it looking finished afterward. I've accepted that different stylists have different approaches, but my concern during my most recent visit was pricing. I received the same basic trim I've consistently received from this stylist, yet I was charged more than the posted trim price. After I questioned it, the difference was refunded. My issue isn't the $5. It's the inconsistency between service and pricing. Customers should know what they're paying for and receive consistent pricing when receiving the same service. They do great service, but this particular lady (and she will know this is for her because it happened today and she had to call someone to talk to me) next time I will walk out or ask for another stylist because her energy alone is off putting. He sido cliente por un tiempo y he notado una diferencia significativa en el servicio dependiendo del estilista. Hay un estilista en particular que, según mi experiencia, realiza consistentemente solo el corte básico y no toma los pasos adicionales que otros estilistas suelen proporcionar, como asegurarse de que el cabello esté correctamente alisado de antemano o dejarlo con un acabado adecuado después. He aceptado que diferentes estilistas tengan diferentes enfoques, pero mi preocupación durante mi visita más reciente fue el precio. Recibí el mismo corte básico que he recibido consistentemente de este estilista, pero me cobraron más que el precio publicado para el corte. Después de que pregunté al respecto, me devolvieron la diferencia. Mi problema no son los $5. Es la inconsistencia entre el servicio y el precio. Los clientes deberían saber por lo que están pagando y recibir un precio consistente al recibir el mismo servicio. Hay una estilista en particular que, según mi experiencia, realiza consistentemente solo el recorte básico y no toma los pasos adicionales que otros estilistas suelen ofrecer, como asegurarse de que el cabello esté bien alisado antes o dejarlo con un acabado completo después. He aceptado que diferentes estilistas tienen distintos enfoques, pero mi preocupación durante mi visita más reciente fue el precio. Recibí el mismo recorte básico que siempre he recibido de esta estilista, pero me cobraron más de lo que indica el precio publicado para el recorte. Después de que lo cuestioné, me devolvieron la diferencia. Mi problema no son los 5 dólares. Es la inconsistencia entre el servicio y el precio. Los clientes deberían saber por lo que están pagando y recibir precios consistentes al recibir el mismo servicio. Ellos ofrecen un gran servicio, pero esta señora en particular (y ella sabrá que esto es para ella porque ocurrió hoy y tuvo que llamar a alguien para hablar conmigo) la próxima vez saldré o pediré otro estilista porque su energía por sí sola es desagradable.

These are the neatest braids I've ever had. Came in on a Sunday (by appointment only). My stylist…read moregot straight to it. The shop was quiet and ladies here were so kind and efficient. I will definitely return.

PLEASE STAY AWAY FROM THIS BUSINESS...Ms. B is the owner and operator of this business she used to…read morebe located on Abernathy on the West End...showed her a picture of what I wanted 2 days prior to the appointment and I told her I would be coming in at 8am after a 12hr overnight shift...this was on a Wednesday morning a day prior to my flying out of town...Ms. B told me she could give the style she did the back of my hair she had a so called niece finish the front which was a total mess and anytime these people want to get paid they start blaming you by saying your hair texture is different etc... however as a business your asking people to give you their hard earned money 200.00 to be exact for this crappy a style and she knew it was a mess and she knew I wasn't happy...I did not want to pay her but I still gave this lazy woman 170 which she definitely did not deserve...I took the braids out once I got home...please make sure you go to a spot where they are busy with other customers which she had none and you can see proof of their work when you walk in...she's only good for something extremely basic anything stylish this is not the place for you! STAY AWAY...

They were good Quick and the price was pretty decent. I will go here again. I got a blowout in the…read morevibe was cool.

Girl if you got a wedding ring on or you are pretty they will definitely hate on you ...over blow…read moredry your hair, burn your scalp and then ask for a tip. Beware you have been warned.

The rating on this review is not due to your service. Your salon did a wonderful job with my hair…read more The staff is very personable and professional. I am highly disappointed that I was charged a fee, to cancel my appointment, due to an unscheduled medical emergency. I can totally understand charging my CC if I cancelled "just because." But to have a verifiable medical emergency and still charge half of the service fee is really an eye opener. I will not return to your salon. I am sure one loss does not mean anything to you, as you have shown what's important to you is the dollar.

The salon is in a conveniently located near the airport with plenty of parking. Dana (the owner)…read morehas done my daughter's hair for years. She's very detailed and she actually cares about hair health and continuously educating herself and building her brand. She's very timely and talented. Give her a call and try her out.