Bob Bachman and his Team were phenomenal. I refinanced my property about a year and a half before…read morewhen rates were higher, and the process was a nightmare. The mortgage broker I'd used for decades took me and my business for granted and didn't seem to care about anything but my $$$. The escrow officer was exceptionally rude to me and it was a scramble to get it closed. I researched different brokers and discovered Bob. He couldn't have been nicer or more helpful. The system he has set up with his team is seamless. Everyone was responsive and easy to communicate with. Their online system is really easy to use. I have recommended him to both friends and family.

My experience was excellent. I referred my clients for…read moremortgage to buy a house. He did above and beyond his scope of service with loan processor Debbie Angulo. Thank you again Bob and Debbie for your professionalism!!!.

With an impressive depth and breadth of loan financial knowledge, Michele guided me through a…read morerather difficult process. Moreover, she was a dogged champion of me achieving my loan goals. One couldn't expect to find better loan officer! Tip: Don't miss a chance to sit in on one of the Reen Team's Homebuyer's live hosted online workshops. Highly informative, like a Home Mortgage 101 college course!

If I had to describe Michele in 1 word: integrity. Michele consistently took my phone calls in my…read moremost stressful times of the home buying process. Both times she gave fantastic tips and was extremely helpful in my situation. Every conversation with Michele has been so refreshing in this constantly stressful process of finding a new home. Always honest and willing to work with me. The biggest reason she has high integrity is both times we spoke, she was able to confirm the quotes I had were strong and didn't try to pull anything on the other lenders just to make a commission, she truly cares about people and gave superb feedback on the process. There was no monetary incentive to help me, she was just a kind person who wanted to help. Thank you for being awesome!

From initial inquiry to final close of escrow, Dave and his team were there to support us on the…read more15-month journey of relocating and buying our next home. They were super responsive in quickly and thoroughly answering questions, providing clarity on processes and next steps, and guiding us to a smooth closing. Thanks, Dave and team!

Dave and his team have handled 2 mortgages for us over the last 4 years. He's easy to work with,…read moreand really we didn't have to do anything except send in documents and go to the signing appointment. Dave will always be our first choice when we need a home loan.

Mark was recommended to us by my cousin, and I truly enjoyed working with him. We needed to take…read moreout a loan for my parents' home, so we reached out to Mark. He was extremely proactive in his communication, even responding to emails on his days off. Understanding the importance of our deadline, he took the initiative to research and recommend the best loan option for us. Mark was an absolute pleasure to work with, and I look forward to partnering with him again in the future.

Working with Mark was a fantastic experience. As a first time home buyer, he walked me through all…read moreof my options and worked tirelessly to get the best rates and work through the best options for me. This type of hands on work never goes unnoticed and I am so happy I had the privilege of working with Mark. I felt protected and represented throughout the entire experience. He even worked evening and weekends with me! 10/10 would recommend Mark Smith to friends and family.

My husband and I met Wency at an open house in January. He welcomed us in with a smile. We had a…read moregreat conversation with him and our then future realtor about what we were looking for and how hard it was to find a home in this market for anyone, but especially for first time home buyers. A week later, we found ourselves in a unique position, and needed to get a pre-approval for a higher loan, and we needed it quick. Our realtor, Lisa Marroquin, recommended we give Wency a call to see if he could help us. I emailed Wency and explained what we needed. He immediately responded and quickly helped make our dreams turn into a reality. Throughout the entire escrow process, Wency has been responsive, patient, kind, and considerate. He continues to answer the many questions we have. It has been a delight working with him, and I look forward to continue working with him in the future.

Wency helped me and my husband as homeowners with our first mortgage and home purchase in San…read moreFrancisco. He and my real estate agent worked together as a team to write a strong offer with a short closing time. Our offer was accepted at ask and Wency helped to guide the offer quickly through escrow and we actually closed in 15 days! Amazing, especially since we offered a quick close at 21 days and still beat it (this was also during the holiday season. All throughout the process Wency answered all questions I had quickly, thoroughly and kindly. We are not the usual super rich buyers that you think of in SF real estate but Wency treated us like we were his only clients (at least I felt that way, lol). I truly learned that how and who you finance with is just as important as your real estate agent. I know if I ever need to buy a house again someday, I will definitely go with Wency.

I believe Kate is different than the average realtor because she puts the client ahead of herself…read moreand she will do everything and anything she has to do make your home loan dream come true in the least stressed way possible!!

Kate helped us get into our first home in novato. She worked so hard and explained everything in…read moreterms we could follow along with. I don't think we could have gotten our house without her expertise along the way. I highly recommend her for any loan service. She also helped us refi a few years later when the rates dropped and beat every other offer we had. We ended up moving away to another state and wish we had a kate for that home purchase too.

We had a great experience working with Grant. We contacted him after we had already submitted an…read moreoffer with a 15-day close, and he was able to get everything done on time without any hiccups. He was extremely thorough and knowledgeable about every aspect of the home loan process. As first-time homebuyers, we were pretty out of our depth, but Grant answered every question we had and made sure we understood what was happening at each step so we could feel confident we were making the best decisions for our family. I would recommend Grant to anyone in the area looking for a home loan.

Grant is hands down the best and most amazing person ever. I had no clue what I was doing for my…read morefinancials and let alone buying a home. But Grant took his time to walk me through the whole process. He spent countless hours educating me so that when I was ready to buy my first home, I had all the knowledge I needed. I trusted Grant in this entire process and he guided me every step of the way. He's very thorough and very transparent. Which is something you don't often see. He truly cares for you and makes sure you are able to save money and make good choices. Grant went above and beyond what he provides and I can't thank him enough. I highly recommend Grant's services to everyone. If you don't know where to begin, start with Grant!

I worked with John Eichinger to purchase my property in Livermore and refinance my Patterson and…read moreFremont rentals. He's an excellent agent and actually cares about you as a person first. John is courteous, responds quickly, and even helps provide key details to consider like traffic for your commute. Hands down the best I've ever worked with in my multiple transactions. Thanks John!

I have 870 credit score, good income, and $2M+ equity in my house. I wanted to refi $500K-loan;…read moreit's never too smart to hurry in paying it off and interest is 2.5%. Everyone would still make money on; it is not a $150K-loan that nobody wants to touch. After 2.5 months !!!!!!!!! and signed paperwork with the title company, it is not done. Would I go again with Mark? I think you know the answer. Hours wasted for nothing.

Thao helped us close our home in record time. We had to sell our home before buying our new home…read moreand Thao handled our situation perfectly. She is very responsive and knowledgeable and ensured a stress-free loan process.

Thao Benioff was such a pleasure to work with! She was so thorough and made sure we were informed…read moreevery single step of the way. I heard from so many people that buying house is a nightmarish process with endless stress and disappointments. Thao and her colleagues made this process completely painless and effortless. We could not have asked for a better experience in buying our first home. We cannot thank her enough and would truly recommend her to anyone!

If you want a Realtor that will NOT answer his phone, or follow up on basic details in a…read moretransaction, then this is your guy. He was a listing agent in a transaction I was involved in and he was barely present, and when he was, he was often too late with the information. He expected everyone else to do his job and stepped up a little at the very end, when he thought he might be able to leave a good impression (or maybe he was just excited because his commission was soon to come). AVOID this guy. There are great Realtors out there, he is not one...

I had a very poor experience with this company last year and would not recommend them. Our re-fi…read moretook over seven months and eventually never closed due to the lender Steve Leonardis had chosen being unable to fund the loan. Our re-fi was fraught with Lack of communication, apparent loss of secure documents, rush rush at the end only to have it all fall apart due to the lender they chose to fund the loan read on for details I consistently had extremely poor communication from Steve Leonardis and his colleagues. They would request documents and I would fax them and then hear nothing. A couple of weeks later I would say where are we on the re-fi and they would say "Oh we never received the documents". This happened several times with many secure documents w-2's, bank statements etc. God only knows what happened to all our secure info when it came out of some fax at their end?? other times we would send over a scanned image of our w2 and then I'd hear nothing. I'd call a couple of weeks later and they'd say" oh we couldn't read the image clearly". really? then why the heck didn't you call us and request another copy? I always a had to call to find our where we were in the process. They never called me. Steve's colleague Tom Tran always sounded as if he were on a bad cell phone and rushing around outside- that didn't reassure me that he was sitting at a desk concentrating on my file. On the day of the loan supposedly closing i was told to get a cashiers check from my bank and rush it to the title company in 20 minutes! I was told they would like us to sign the papers in the next couple of hours. Ridiculous embarrassing panic rushing to the bank and driving across town to title company - oh yes and at the LAST MINUTE they insist I pre-pay our homeowners insurance for the next 8 months. let me inform you we have very good credit and have happily re-financed a few times in the last few years. This calamity was all about poor customer service and a loan company steve said he would " never use again" yeah, well thanks for using them for our re-fi Steve. We fulfilled all these ridiculously rushed obligations and heard NOTHING. after a week or Steve texted to say our loan had not funded yet could we please pay the next months mortgage. A few weeks later and we heard NOTHING. eventually i had to call the title company who informed us the loan had fallen through. I was FURIOUS! why hadn't Boulevard financial told us it had fallen through? when did they expect us to find out? loans- once signed by the notary- almost never fall through unless the loan company goes bust - apparently this one did. But wait there's more: after speaking with the title company I immediately called Tom and Steve who didn't even return my call for TWO days! eventually I got an email from Steve explaining the loan company he had chosen went bust but with NO APOLOGY for not informing us himself. Honestly! THEN this was supposed to be a no -cost loan- but guess what? we are out $450 for an appraisal which was done last September! and cannot be used by another re-fi company (apparently they all need to do their own appraisal). of course i left a message for Steve (he NEVER answers his phone by the way) saying "this was meant to be a no-cost but we are out the appraisal fee AND all the months of lower mortgage payment awe were supposed to be getting. guess what? HE HASN"T EVEN REPLIED. Beyond inefficiency this man has just been rude. We are now starting the re-fi all over again with a different broker. Rowena and Steve Morgan, Dublin CA