Went in for knee replacement in April. Once back in my room after surgery, everyone from nursing…read morestaff to rehabilitation (PT and OT) were amazing. Even the housekeeping team took extra care during Covid to make sure rooms were extra clean. Even the follow up was more than expected

Small hospital with staff shortage. But the most disappointing part is that they really overbilled…read morepatients. Their website says they are noted for their excellent service for the elderly, but that is not the case. I'll make sure not to come back in the future.

I went to St. Peter's ER because I've been sick for the past month and the nurses and doctors were…read moreso helpful and caring and they explained everything perfectly. The nurse who took my blood was very patient and helped distract me through it because I absolutely hate getting my blood taken and I get queasy and nauseous every time. She was amazing. Thank you Julianna!

A modern facility with a wide range of services and excellent quality of care. The outpatient…read moresurgery unit runs like a well-oiled machine, and the staff seem very organized and efficient. My only complaint is that the collections process feels a bit overzealous. They start calling patients for payment days before the service is even provided. It can feel a little pushy.

pess is now rwj was there broke my arm dislocated my…read moreshoulder drugged imprisoned me sent me to clara mass imprisoned again robert wood johnson university hospital should be closed for abuse of me direct testimony care non existent experience never again

The staff were extremely condescending and unfriendly. I was only there for 20 minutes and they…read moreare charging my health insurance $1,400 I left because I did not like the attitudes or the care I was getting. Now they are charging me $125 of my own money when they did absolutely nothing for me no test no IV nothing. I caught them lying to me and that kind of unprofessionalism is unacceptable. Do yourself a favor take a ride down the road and go to Hackensack. They're very friendly and have great bedside manners.

Excellent care before, during, and after surgery by doctors, nurses, and staff. The only problem is…read morethat there is supposed to be valet parking (according to someone we spoke with at the hospital) and there is a sign outside the main door, but there isn't and the parking lots are usually filled by noon.

My family member was diagnosed, treated and released for colon cancer all within 3 weeks. This was…read morea miracle, thanks to the care received.

Heyyyyyyyy you guyyyyyys! Had a family member who had an outpatient procedure and from the door to…read morethe exit it was absolutely excellent. When we went through admissions she was professional, polite and a true pleasure. Prior to surgery the RN Maureen was a true gem. Dr Moss and the anesthesiologist were wonderful as well. The entire experience was a pleasure. Caring individuals caring for individuals!!

I had to come to this hospital for Radiation/Chemo that my local hospital didn't offer for my…read moredaughter. At first I was reluctant to try a new hospital because I have been with the same team for almost 5 months. After weighing the options best for daughter I decided the week stay at Bristol-Myers would be better for her. I am so glad I made that decision. I can tell this hospital took time and planned how to best meet the needs of families who have to spend multiple nights. The food was great, the room spacious, private parent area with bed (not the most comfortable) but better than sleeping in a chair, teen room, video games in the room, kids can not only leave the area but the floor as well. The best part was the accommodating, warm, welcoming staff. My daughter and I love love love this hospital...

My daughter was a patient at this hospital for complex hip surgery, performed by Dr. McPartland…read more He, his entire staff, and the hospital were wonderful. We spent 4 days and received excellent care around the clock. The entire adolescent unit was wonderful! I highly recommend this hospital. Huge thank you to all who took such good care of my child!

I was transferred here from NSLIJ Valley Stream aka Franklin Hospital on Jan.19th to receive an…read moreemergency surgery. Unlike the first location, the team was incredibly responsive, lead with empathy and explained every step of the way. Dr. Jeffrey Richmond who did my surgery is a saint. He legit saved my life. Once out of surgery, I was sent to recover on 7 Tower- with an award winning team of nurses and pcas who were all so sensitive to my condition and did their best to make me feel comfortable and heal with integrity. Special shout-out to my nurses: Emily, Scheno, Gabby Marc ( PCA), Khiki ( vein expert ) and Patrick from PT who didn't just help me to work on my mobility but gave me pep talks when was becoming emotionally challenged. Shout out to Scott in 4 Tower. Amazing nurse Unfortunately I have been back twice. The ER waiting time is unforgiving. I checked in after 1:00 PM and did not get a bed until after 1 the next morning. Visiting hours are 24 hrs and valley parking is available. The 24 hrs is tricky as they have "quiet time" starting 9:30 PM but if your roommate has guest until 2:00 AM, then you might not get rest. Meals are decent and well balanced. Typical breakfast: French toast and eggs, juice and fruit. Lunch/ dinner: a chicken or fish and mashed potatoes etc. They even throw in a little Hagan Daaz or icy. Critical care: 8/10 Quality of care: 10/10 Facility: 10/10 Food: 8/10

This has to be one of the worst emergency rooms in the country, definitely in New York. My wife got…read moreto the hospital into the emergency room on her own accord at around 8 o'clock on a Saturday night. She was finally discharged at around 5:30 the following morning with absolutely zero findings, still in pain. They actually asked her to return if she still had pain, but they were discharging her with pain. She was called after almost an hour back to the emergency ward out of the waiting room and placed on a stretcher in the corridor by the nurses station for about 10 hours. Apparently no rooms available, even though there were two empty ones. They didn't check on her or ask her if she needed anything. It took hours between CT scan and ultrasound to get any kind of results. We will never even consider this location for any emergencies in the future and you should not as well. I think there was a major failure in the nursing staff because it's their responsibility to make sure that patients are comfortable and informed. Why my wife was standing, waiting to get her discharge papers with IV still in her arm absolutely unacceptable.

I don't want to speak negatively of hospitals, but I can't help comparing my recent experience here…read morewith the experience I had a little over a year ago at St. Barnabas. I can't condemn anything about the medical care I received there... I believe St. Barnabas rates as 1 of the top hospitals in the state of NJ, after all ... but parking was a nightmare, the people supposed to register me as a patient were more than a little bit impatient and unhelpful, and I thought the belligerent security guard was 1 step away from tackling me to the ground in a choke hold. My doctor wanted me to get another echocardiogram, which I had for the 1st time a little over a year ago at Barnabas Health Ambulatory Care Center (not St. Barnabas the hospital, in this case, although it wasn't far away; it's a stone's throw from the Livingston Mall and about a mile away from the baronial estate of the late Mafia boss Ruggiero "Ritchie the Boot" Boiardo). I had no particular grievance against the Ambulatory Care Center (if I remember right, I wrote a fairly positive review about the experience), but RWJ is closer to where I live, and it's not like the Ambulatory Care Center experience was so stellar that I NEEDED to go there, as opposed to anywhere else. I had been to RWJ a few years ago for a test when I started having digestive problems. The test was inconclusive, but I didn't blame RWJ, as my own doctor (and I like my doctor) ran a series of tests and ultimately said, "We can't find out what's wrong with you. If the problem continues, make an appointment with a gastroenterologist." Instead, I bought a bottle of Pepto Bismol, and that seemed to eradicate the issue, for the time being, anyway. Ultimately, I probably will have to see a gastroenterologist. But that's another review for a later time (after I've actually gone to one, that is). I remembered that RWJ was off the main street, Union Ave., and I was able to locate it again without too much difficulty. I wasn't sure which building I was supposed to go to, but there was a large free outdoor parking lot. I went to the 1st nearby building, where a security guard sat. I still had the "muscle memory" of my confrontation with the St. Barnabas security guard making me tense up, but this security guard was actually very helpful and informative. I asked him if it was ok for me to park in that large free parking lot, and he said it was. When I indicated the kind of test I was there to have performed, he actually walked me to the main pathway, told me to walk to the end of it, and the part of the hospital I needed to go to was there. Inside that part of RWJ, I waited on a small line, but it didn't take long before I was in front of a representative. She signed me in quickly, took a photo for my brand new RWJ I.D., and affixed a white "patient strip" around my wrist. She then directed me to the elevator, told me what floor I needed to get to, and where exactly I had to go once I reached that floor. Couldn't have been easier. Upstairs in the cardiac center, I was efficiently registered, told how long my wait would be, and directed to a comfortable waiting area. (My 1 complaint would be that they had 1 magazine available to read; it was People, which I detest. Two thirds of the "celebrities" within its pages are "beautiful" ciphers I've never heard of, and hopefully never will hear of again. Remember when People sometimes wrote stories of importance and gravity? Yeah, I'm old enough to remember those ancient, bygone days...) At 1 point, the lady who had registered me came over and apologized that the wait would be a little longer than anticipated. The extra wait time didn't bother me...I anticipate a wait anytime I go to a doctor or hospital...but I appreciated the gesture. Before too long, the pleasant young woman performing the echocardiogram brought me in. It's not a colonoscopy (which is unpleasant but not painful), and it's certainly not agonizing in any way, but I wouldn't exactly call it something to look forward to. I'm lying on my side, shirt off, with my fish-white flesh exposed and my flabby belly hanging out (my youthful days of lifting weights and running 6 miles every other day are obviously long behind me), while she leaned over me, probing my gelled-up chest with a probe or wand or whatever it's called, monitoring the heart's activity on a screen. When I went for the test a year ago in Livingston, the amplified sound of my own heart freaked me out, but the person performing the test then gave no indication that anything could be done about it. This time, when I mentioned how that sound bothered me, the woman performing the test said, "Oh, I can shut off the sound, so you don't have to hear it." Again, I appreciated the gesture. All in all, my experience at RWJ was much more positive than my encounter at St. Barnabas. Parking wasn't an ordeal, and everyone I encountered was helpful and at least relatively friendly. I have no problem coming here again, if I have to.

First time visit…read more Same day surgery Free parking Friendly and helpful staff Excellent care Highly recommend

I called for a patient information on 5/12/2026, at 2:30 pm…read more I pressed "0" for an operator. The operator was tired, harassed, or is a nasty person. Those who work at the hospital are all very helpful. But this operator was ready to criticize, blame, and not to listen. I have had nothing but good experience at Summit over the years I used it. This operator should be retrained if retrainable.

The staff refuses to answer questions. They stole my water bottle, and they sent me 4 miles away…read morefrom my house or else they would force me to stay there. Im handicapped. This place is terrible. Don't go there.