My recent experience at 4 west was nice. Nurses and staff were friendly and helped with any…read morequestions that were asked. Doctors were attentive to my needs and the care was far and beyond anything I expected given the bad reviews. I even got a card from them hoping I get better which was signed by hand. Honestly as ER visits go, This was not bad.

Disappointed and Deeply Concerned About My Father's Care…read more I am writing this review with deep concern and disappointment over the care my father received during his recent admissions to JFK Hospital. My father, an 83-year-old man who was living at home and managing his daily activities on his own, was admitted to JFK on August 19, 2025, after experiencing sudden weakness in both legs. Despite our repeated concerns about a possible stroke -- including noticeable weakness on his right side -- the emergency room staff kept him under observation for three days without ordering an MRI. We requested an MRI multiple times and were told it wasn't necessary. On August 22, the hospital was planning to discharge him home, as they couldn't find anything wrong with him, despite the fact that he couldn't walk on his own. We had to advocate strongly and insist that he be sent to a rehab facility for physical therapy, even though we suspected a possible stroke. My dad had experienced a stroke back in 2013, so we were particularly concerned. When I visited him at the rehab facility on August 25, he was in a wheelchair and unable to move his right hand or even hold a spoon. This was alarming, especially since he hadn't been like this before his hospital admission. On August 26, while at dialysis, he was sent back to JFK ER for evaluation of worsening right-sided weakness. This time, a doctor said an MRI would be ordered -- but when I followed up on August 27, there was no order in the system. Again, we had to advocate hard for proper care. I contacted the Patient Advocate, and only then was he moved to the stroke unit, and an MRI was finally done on August 28 -- nine days after his original ER visit. Later that evening, after inquiring about the MRI results, we were told the results were abnormal and that the doctor would call us the next day to discuss them. I made it clear that I needed to be contacted at work, but no one ever called. On August 29, I followed up by calling the unit and speaking with the nurse in charge of my father's care. She was unable to provide the results and said the doctor would call me. However, since no doctor called me back, I reached out to the Patient Advocate again for assistance. It wasn't until August 31, when I asked the nurse in charge of my father's care to request that the doctor speak with us during a visit, that we were finally informed by the attending physician that the MRI showed a recent stroke. Had we not consistently advocated for my father, his stroke may have gone undiagnosed. I strongly urge others to advocate relentlessly for their family members in this system -- your voice may be the only thing that ensures they get the care they need. No one has presented a clear care plan to our family, and the overall communication has been severely lacking. It is both heartbreaking and frustrating to witness such neglect and delay in care, particularly for an elderly patient who cannot express his needs due to his age and condition. The lack of urgency and thorough evaluation was unacceptable. It feels as though his condition was minimized simply because of his age. This entire experience highlights a breakdown in basic communication and a failure to provide timely, appropriate care. Please advocate fiercely for your loved ones. You should not have to fight this hard to ensure they receive the appropriate medical attention. JFK Hospital has deeply disappointed me, and I sincerely hope they take serious steps to improve how they treat and communicate with patients and their families. We will not be bringing my father back to JFK Hospital in the future.

jfk is a sad story of a once upon a time great hospital tge newest in New Jersey now overrun with…read moretoo many patients! it needs a major expansion and more beds and a heliport to be competitive! people are just waiting outside the er to get in and it has become a very difficult place to visit or have confidence in ! I had to go 30 minutes away to overlook in summit and what an amazing hospital one of the top in tge world! do your research ! be smart look at ratings and real time! Atlantic health system is very good!

Evidently known as "the butcher hospital" by locals. They are seemingly correct…read more Was a patient here in March of 2016. Had sinus tach issues that were never ressolved. I Remember the ER being very disorganised, chatotic and uncaring. Heart rate shot up to 200 bpm at one point to little attention. Was luckily given a room and tests were done (which was nice and Tyler Glagola EMT, head nurse and then cardiac nurse stopped by to say hello that day which was also very nice) but nothing ever came of it. Was billed for doctors I don't even remember seeing. Doctors reported physical examinations that I don't think ever occurred. On top of that, I developed a blood clot in my left arm as a result of their care. They never really did anything about. Doctors never really found out what was wrong and I never really got any better. They really don't care about you as a person at all. If you don't fit a certain criteria, they will not help you.

I wouldn't recommend this place to my enemy. Or maybe only my enemy. I came in with a serious dog…read morebite and fracture on my arm. I was in pain and bleeding. Check-in receptionist was quite unpleasant and told me that my insurance won't cover it and I need to go through worker's comp, because it occurred during the work day. No one wanted to help and just instructed that I verify with my insurance company. Ended up calling the insurance company and waited on hold to speak to a rep, who was quite surprised at the response I received, since it was not related to my job. After all of that, I went back in and told them it will be covered at which time I was told that they can only see me on Monday (this was on Friday before 4PM). Keep in mind, I'm still bleeding and in pain this whole time. They don't care about you. They just see you as an ATM. DON'T GO HERE, OR THEY'LL LEAVE YOU TO DIE! I'm actually glad I did not get treatment there, but hopefully this review will help someone. This was the worst experience!

This review refers to US Healthworks in Edison, NJ…read more Where is the zero star? Worst urgent care ever! Came in because my daughter had a possible UTI. Front desk woman looked at me and said, "Why are you here?" in such a look that I have 2 heads -- and giving me that ghetto head wobble. I told her the reason and she replied, "we don't have a doctor." WTF? Very, very, very rude front desk staff! US Healthworks corporate should shut this place down!! I can't believe this place is still in business. If I have a 5 stars for rudeness, this shthole gets it! "This is very uncharacteristic of our medical staff...(US Healthworks Patient Care Team Staff)." Well, based on other patients' reviews, it is a common demeanor of your staff! Where do these people get their customer service training? I'm not going to recommend any other urgent care places because this is not the reason I'm writing this review but I surely am happy that other urgent care centers are popping up in this area.

WATCH YOUR BILLING don't pay until you go and talk to them!!!!!…read moreThey open 8 am and sometimes they open on time and sometimes they don't. I've been receiving an email / mail last few weeks of a bill that I owe from my last four visits funny thing is they say they will bill you before you leave which I have been billed every time I visit. I go in and review my billing with them and find out they DOUBLE charged me and another visit was $200 and they said they have to resubmit it to my insurance company again???? So my question is they are not reviewing their billing with any insurance company I would rather charge you!!! Be careful when you receive a bill from these folks They will bill you and hope you just pay without verifying with your insurance!!! 4 visits in a month and a half and they tried to charge me four times my bill because they didn't clear it with my insurance company!!!

They were all extremely supportive, efficient and kind. From the front desk, to the physician that…read moretook my vitals and then Patricia the Advanced Nurse that helped stopped persistent bleeding and addressing chest pains presented all options. Great team here.

5 Star Nursing Care! The nurses truly care and the CNA's provide excellent care. Physical Therapy…read more6 Star Care!

I had always heard good things about Aristacare but o got to experience it first hand this past…read moremonth when my mother went to the linden facility They are absolutely awesome the staff the entire crew should get 10 stars for the way they treated my mom with compassion - care and patience My mother developed Severe Lewy body dementia and they have been extremely helpful not just in her care but also in their effort to coach us to do the correct next steps The staff at the linden facility is absolutely amazing thank you Shiela and Robin and the entire set of helpers and aids who made sure my mom was given the same care she would have gotten at home They made sure we were in constant touch via FaceTime calls And my mom needed constant attention Thank you to the ceo sailesh who even though I went with so many random questions patiently answered everything and assured me that my mom is in safe hands I just had such a relief when I saw that my mother was being taken care of with compassion love and patience Thank you for giving a sign of hope to all the families who are struggling in providing for their parents and I have to say I am happy I made the right choice I would highly recommend it to anyone who is considering it for long term or short term care And a big shout to the entire Aristacare staff you guys are extremely well organized and focused on each patient Kudos to all of you ....

They used to be good however now they do not answer the phone or replay to voicemails. I have been…read morenotified by two different medical providers that they have been unable to contact them for needed medical forms and prescriptions despite multiple attempts to contact them. I now have been trying for 2 days and no response from them.

Dr. Hao Zhang provided excellent care. He is a knowledgeable doctor, with broad insight into pain…read moreissues'. The location is clean and comfortable.

Been here couples times over past year when my doctor was not available…read more Last week I went due to a cold that didn't go away for 2 weeks. Constant cough that wouldn't go away. Even at the urgent care I couldn't stop coughing. I asked for an antiobiotic and told I should only take Mucinex. My chest is clear is what I was told. Next day I go to office and can't stop coughing then start feeling worse than day before. Now I start coughing up yellow phlegm which everyone knows is a sign of bacterial infection!!! Then call back the Urgent care only to speak to the desk receptionist. I asked for them to send antiobiotic to my pharmacy explained I now I have yellow phlegm that I'm coughing up and not feeling well. I was told that the doctor said I should take the recommended medicine which was just mucinex. I called my doctor got antiobiotics right away. Now on second day and feel GrEaT!!! No thanks to jfk urgent care. Wasted a co-pay and time only to be told to get otc mucinex and being told second time same things Won't be going to this urgent care again. These places are a dime a dozen and will go elsewhere only if and when my doctor is out of town. Otherwise will always go to my primary care who actually CARES about his patient!!!!!!

My son needed stitches and after going to a different Urgent care that did not do stitches, we…read moreended up here via Yelp. So glad we did! Registration was quick and easy, the nurse was very efficient and friendly and the physician had amazing bedside manner and made my son who was already very nervous, completely relaxed. I've been in healthcare for more than 20 years and have seen it all, and hands down this was a great experience. Needless to say this will be our very first choice for all urgent care needs from now on!

Front Desk staff can be nice but wait time is 2 hours even after check out ):…read more And also waiting for PA or Doctor in the exam room took 35 mins ish too

Update - appointment took TWO HOURS. only upside was the girl who did my bloodwork and EKG was…read morevery nice. This place is a literal disaster.