I use them even though I live in Los Angeles, that's how good they are! I just received my business cards and they were a little light. Not only did they want to send 1000 new ones but made sure my business name and number were Bold to make sure! Thank you Print All!! Jennifer, The Occasional Wife Los Angeles read more

When I first went to this little print shop I was pleased with their ability to help me with some things I needed printed and their customer service. However, after visiting a few more times I started to get the feeling that I was becoming more of an annoyance to them than a potential long term customer. I learned this to be true while working on a major event for a client. I went to Print All to have some materials printed - and I was not only sorely disappointed in the service I received but I honestly felt disrespected. I called at 3:45 PM and was told that since they close at 5:00 PM the person I needed to speak with wasn't going to be able to help me and I should send an email. At first it seemed as if I was going to be able to speak with him, but suddenly he was unavailable. I could almost see him waving away the phone in the background. I followed instructions and sent an email of my request. A representative called me back - to let me know they would try to fulfill my request on Monday. Ok. It was friday, they were ready to go - I get it. Well Monday - I go over to Print All to bring my request in and the person I spoke with is not there, and neither is the other representative that I was told would help me - after I was told specifically to come in early and they would be there to help me get it done. Well...I was asked to once again leave and someone would call me when they returned. After a couple hours I sent another email asking about the status of my request and seeking assistance. No one returned my email and no one ever called me back about my project again. I felt like because I was just an individual with what they deemed was a single unimportant job - my business was not valuable to them. However, what Print All did not know is that I am a successful business owner with teams running in 5 major cities. We require printing of materials, promotional products and signage for events often. I would have been more than happy to utilize Print All as my go to print shop for all of our projects, but after the way I was treated and dismissed as a customer - that would never happen now. I really hope that Print All re-evaluates the way it approaches its individual customers. A small print job from a person who is not a big business client may not be profitable or worth your time on the surface - but it does speak to your character as a business and it could lead to more business for you if managed professionally - professionalism, service, and integrity are three things i found to be lacking in my interaction with Print All. Thank goodness I found a printer not too far away who did have those qualities - and he also mentioned that many of his customers come to him - after bad experiences at Print All. Can't say I am surprised. read more