I was very pleased with the quality of service at Priority Computers & Services in Valparaiso, IN. I was overly impressed with the professionalism of Josh. Josh is naturally friendly, positive, and clearly dedicated to the job at hand. I sincerely appreciate the responsiveness and the way he conducts the business at Priority Computers & Services in Valparaiso, IN. Josh and Bob are very efficient and will GO THE extra mile if needed. Thanks for the Great Service!!! read more

Priority Computers & Service - IT Services & Computer Repair Near Me - Valparaiso, Indiana

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I can't speak highly enough of the work that Nathaniel at Priority Computers did, first in trying to repair my laptop with new parts and considerable labor on his part. When it became apparent to me that the long term odds for the laptop were not good, I made several trips back to the shop for advice on a replacement and, when I bought the new laptop I turned that over to Nathaniel to transfer all of the data, apps, software, photos, etc. from the dying machine to the new one. The charges for all of this were very reasonable, especially in view of the amount of labor involved, and he returned and gave me credit for the parts he had ordered in his first efforts. I've been using this replacement laptop for a month or more now, and have yet to find that Nathaniel missed anything in transferring the data, etc. They are under new ownership in the last couple years and, although I'd had a very disappointing experience there several years ago, I'm very pleased that I've given Nathaniel and the new owners a chance! read more

Terrible Service I sold them a Laptop they then returned it broken and without the powercord and told me it wasn't their problem. Never will I do business with them, I should of listened to all the negative reviews about them. read more

I personally screwed up my computer and somehow deleted my office program and set up some app to supposedly open my documents and pictures . I also was trying to reinstall a printer. I totally botched it up . I also had no restore point set up. I took it to Priority and said I probably should just by a new computer because it would cost so much to repair. Nathan said NO that I had Good computer and he could fix it. In one day he totally fixed it, set up restore points, reinstalled my office program and it is actually better now than when I first got it. And very reasonable to fix I thought. Priority is my go to place. read more

I took my Laptop in for a hard drive repair. The 1TB hard drive had malfunctioned and I replaced it with a smaller one. I asked them to see if they could do anything with the 1 TB and if not, to install windows on the smaller. It was left over the weekend and when I had returned to pick it up, my laptop had deep scratches on the top. When I asked about them the clerk told me he didn't remember if they were there before. (You don't remember because they weren't there!) Then when I asked to pick up the other hard drive he told me they had scrapped it! Maybe you guys shouldn't throw away shit that isn't your to throw away. Maybe you should ****ing call the person before you discard their items they asked you to repair, especially if it has sensitive items, passwords, personal info, numbers, that they might want to make sure is disposed of properly. Maybe you should own up to the damages you left on their property and at the very least apologize! I'm not asking for a new laptop or even to be reimbursed. A little honesty goes a long way. Update: They found my Hard drive after I complained and returned it to me. read more

Terrible customer service. Been using this place for 3+ years with no problems. Today the tech tells me to leave him alone and quit asking so many questions (I was trying to determine why I was getting the BSOD). Tells me he can't help me just tell my grandson to stay off the internet. read more