They came out right away and repaired my water system. Very kind and polite. We live out aways…read moreand it is not always easy to find help. As soon as I can afford it I need a repair on my toilet flushing mechanism. I need to9 pour water in the tank so it will flush.

I called another company first and they said it would be a month out to look at it. I call Linda…read moreand she was able to get Tim to look at it the next day. She contacted me and told me if I could put a deposit on the furnace that it could be installed the next week. I forgot to mention this was during Christmas and yest they still got it ordered and installed by December 27th. What a Wonderful Company Thank you Linda and Tim

would not recommend them at all . They installed a bunch of stuff didn't even need . charged 3…read morehours didnt even work for 3 hours . Left my dryer out on my porch didn't put back where it should have been put . Asked to have washer hook up when made appointment but guy said he didn't have time and left . Then when I called and explained what was not done was told to find someone else to do job .

The plumber was domineering and outright rude, and his gestures were threatening. He did not…read morerespect the boundaries I was attempting to establish when I tried to de-escalate his aggression toward me. His company, whom I did not talk to about his inappropriate behaviors, added a message to my record stating not to do business with me again. I discovered this message when I called to have the plumber's work evaluated due to possible issues I was having regarding his work. The Office Manager stated although she and the others in the office did not work for Trudell when this occurred, I would have to discuss this further with the owners since they already had a conversation with me and made the determination not to do business with me. I responded that I had not talked with the owners and that the phone number she stated was in error. It became apparent the plumber had misrepresented me to the owners, and the owners did not care to investigate what had occurred. I waited a few days to see if the owners would contact me, but since they did not, I decided to review this company with a red flag warning with a comment "Very Poor Customer Service."

They were great! I trusted them, they were fast and competent, there is no telephone tree when you…read morecall.

My Train furnace quit running for me. I called Duquaine and they were here in a few hours. I live…read more30 miles away. The nice man said it needed some type of fuse and he didn't have one on his truck (?) and that the furnace needed a new burner and a complete examination after just 10 yrs service before putting it back in service at a cost of $$$. He suggested replacing the whole furnace ($$$$$). I must admit he was probably right, replacing only if the heat exchanger was badly rusted. They charged me for 3 hr labor ($80/hr) , including travel time. He was here about 30 minutes. I went on the internet, found the parts and fixed it myself ($). gave them 4 stars instead of 5 because they charged skilled labor rate for travel time. They are nice people.

What started as a drying well has turned out to be a fortuitous relationship with J-Goods and their…read morevery knowledgeable staff. At the urging of our well expert, we started watching for leaks and drips that might be adversely affecting our well's supply. Sure enough, the ancient front spigot was losing a fair bit of water daily (in the dry conditions, it was hard to notice until we got a pail under the spigot). One call is all that it took for Dan to make his way over to look into the problem. I had hoped it was just a matter of a gasket, but the age of the spigot put the easy fix out of reach. Dan assessed all of the spigots and recommended shut-off vales for all of them, which brought me great relief. Now we are in control of the water situation and will (hopefully!) eliminate future surprises. Based on our discussion, I felt very well-informed to make the decision and I'm super pleased with his work. While he was in the basement with us, he mentioned the fact that we're still using fuel oil. While not ideal, we simply hadn't started moving that project ahead. Yet. Insert Dan, who talked to Andy, and just two days later Andy was here to similarly educate us on a propane conversion. Talk about full service! Just one phone call and I'm crossing things off my list of house projects; badda-bing! Suddenly the weight is off my shoulders, our list of house ToDos seems so much more manageable and I feel like we are in good hands. Thank you to the J-Goods team for making us newcomers feel like VIPs!

The price was way overpriced. They schedule based on previous customers and then if your first or…read morelast you get to pay mileage. I like Beauchamps.

They been winterize my camp for years with no issues! This year they repaired a seal that had…read morebeen leaked under the camp sink on the fly... nice job.

They efficiently repaired what swick couldn't, at a fraction of the cost. Very responsive and…read moreexplained our options rather than moving straight to replacement. It took swick 2 weeks and they couldn't even finish the job. We found who to call rather than swick.

The previous homeowners had years of service with Mike Hakala, so we knew exactly who to call when…read morewe had a problem. The friendly person that answered the office phone was happy to get in touch with Mike for us if we didn't have his direct number (we did). Mike was busy but returned the call promptly and assured us that he'd stop by soon. Within two hours he and his crew were here to assess the situation with our well. They were very friendly and knowledgeable, wasting no time to check the pump and well. It didn't take long at all. We are very grateful for Mike's experience with the property and are super thriled that he could see us so quickly. I will happily refer them to anyone needing service for their well and/or water pumps; top notch service!!

Mike and his team were exceptional! Great and super fast service on our well. And it was not an…read moreeasy site to access.

Attention to all of my friends:…read more Beware of Dupras and Sons Inc. Recently we had a new furnace installed. They quoted $3500 which included labor, materials, and furnace. Let me just say this should be criminal. Searching HVACDirect.com, we found the furnace for $1345. This is a retail price which we all know Dupras and Sons Inc doesn't pay retail prices. There quote included 8 hours for 2 guys for $1400. Normal rates for 2 installers should have been $1200 for 8 hours. The technicians were at our house for 5.5 hours. Add 1 hour for travel to and from our house for a grand total of 6.5 hours. Dupras and Son Inc, overcharged us for labor. They charged almost a 50 percent mark up on the furnace. We paid $3100. Sent them a letter asking for an itemized bill and they threatened me they would send me to collections if I didn't pay the remaining balance. I am telling you, these types businesses are operating under some shady practices. How in the hell does a vague estimate without true costs become good business practices. In speaking to others, this is pretty common. I for one am not taking this lying down. I am not going to pay a business that takes advantage of a consumer without heat and asking them to pay an unreasonable amount for a product and labor that does not add up. It is extortion!!! DON'T DO BUSINESS WITH DUPRAS and SONS INC from Marquette, Michigan.

As usual Jason came out and took care of my issue in a hour! Highly recommend the company for all…read moreof your needs concerning plumbing! They were on time and left the house as clean as when they got there!

We went to Astro and were happy with the selection they had to offer.I was really happy with the…read morereferral ofTodd G., who made suggestions and renovated our house using Astro building products.We were very happy with the work that was done and would not hesitate to use Astro in the future. Bob and Jan H.

our siding melted due to the heat of the grill. duh!! took a sample of the siding to Astro and…read morethey we able to match it To 30 year old vinyl Siding. Mainly because they know the products so we'll. we purchased 4 12 foot pieces of siding and they cut it on site so it would fit in my truck better. also, it was almost closing time, they jumped up and went to work. had it cut and loaded in my truck in less than 15 minutes without a pre order. I am so impressed with the kindness of the employees, cleanliness of the showroom, and their ability to get things done on the spot. And it saved me another hour round trip to their store. would recommend Astro UP to anyone in need!!