I am SO THANKFUL for the changes/response time & systems CVS has made to the Pharmacy's…read morePRESCRIPTION SERVICES!!! It is a pleasure to do business with them, now! The difference is tremendous! THANK YOU, SO VERY MUCH! R E S P E C T!!

Wonderful pharmacy backed by generations of caring staff and owners! My family and I have used Elk…read morePharmacy exclusively for 3 generations of help with no questions going unanswered. Caring and compassionate care and beyond!

2023 May 16, 19:41; Elkin NC…read more Parking - 4 private lot always with available parking Location - 4 Bridge street is the main through way Customer Service - 1 always grossly understaffed Cleanliness- 3 clean Before the COVID mess this was a good location and our family had done all our pharmacy business here. However, it has never recovered from the mess that dragged it in a hole. Pretty much all the staff left and have not returned. It does jot appear that the CVS company is able to recover this store. We have switched much of our pharmacy business has been moved to a local pharmacy

Pharmacy employees at this location are so rude and I'm fairly sure that management is non…read moreexistent. Flu and covid shots seem to annoy the staff even when it's a scheduled visit it just seems to make them unhappy that they have to even see you . In their best rude voice I was told well it's going to be 30 minutes before I can give you a flu shot. How can a 5 second shot take 30 minutes to prep for when I have a pre scheduled appointment. Hold times for phone calls are ridiculously long. They often don't have prescriptions filled in a timely manner and I'm always having to make a second trip pick up meds. The drive through is always closed at lunch time but also every once in a while they close it just to close it.

2023 Nov 17, 12:20 Elkin NC…read more Parking - 4 private lot Location - 4 busy main street Customer Service - 1 grossly understaffed and no sense of urgency Pricing - 2 poor, extremely expensive This is a hard review to write. And I am limiting this to the pharmacy side since I do not deal with the retail side. General overview of this location is that they have no concern for the population they serve. This could be a store issue or a corporate issue. The lack of caring is obvious. This is just a job that they do not want to do. At least this is attitude displayed. Obviously there is no customer service with this store. Other locals have said this is one of the worst stores use.

This is a pharmacy review only. No problems with the retail store. Today at the pharmacy everyone…read moreseemed new - I didn't recognize a single face, and things were moving very slow at 9:15 am. I picked up my daughter's prescription and was given the wrong milligrams. I knew as soon as I got home, the pills were much smaller than normal. The directions for dosage had not changed. So I immediately drove back, waited in line for a half hour, and explained what was wrong. The lady at the register listened, gave it to the pharmacist and explained. I waited to be acknowledged, but never was. I continued to stand and wait. No one ever came over to tell me anything, apologize, or give me the time of day. I finally sat down. Then I received a text message telling me my prescription was ready, and they called her name. Still no apology, simply that the 5 mg pills had been replaced with 10 mg. In fairness to the pharmacist, it was probably someone else's mistake, I refilled it a few days earlier. However, that's a pretty important oversight that someone should have acknowledged and apologized for! Lots of people wouldn't have even noticed the error.