This company is good till you give them your money. We have had leaking in our garage and have been trying to contact them to 2 months for repair and no one gets back to us. And conveniently you have to email your warranty claims, of course so they can say they didn't get your email or never get back to you. I do not recommend them. read more

Pristine Roofing was retained by the Builder for our custom home built in 2018. The shingles went on with no apparent problems along with a layer of Breathex roof underlayment (paid extra) which is supposed to prolong the life of the shingle installation. They also installed the eves trough, fascia, and downspouts. Roofing companies don't install drip edges anymore (if they can get away from it to save cost). While some don't, our eves troughs were leaking in behind the troughs and back into the fascia which would cause rot. When we reported leaks, they came back and attempted some repairs in one or two locations. Not only did the leaks continue but we observed another leak in different area of the fascia. This other leak was right over our sidewalk creating a slip hazard. It seems you need to be a roofing expert to inspect their work because they clearly don't inspect their own work. They eventually returned and fixed the leak over the sidewalk but the ineffective repair on the other side of the house still remains. We are waiting for them to return again. This repair effort has taken over two years "because of weather conditions". They wait until the end of the season right before winter and when the repair didn't work they said they had to wait until spring the next year. If you have patience, maybe you can accept waiting while the water does unseen damage (which they won't address) but, in my opinion, the first attempted repair should have fixed the problem. I can only assume they are sending out rookies for repairs that don't know what they are doing. That would be fine if they had an experienced person overseeing their work but this was clearly not the case. Unless someone is paying them for their time, they don't seem to be interested in being accountable for their work. My experience is likely one of the reasons why they are NOT a top rated roofing company. We are still waiting for the proper repairs to be made (2022). Another problem we had were downspout installations. We live in an area with higher-than-normal winds. They use a single aluminum arm that affixes to the downspout with one screw and a notch on the other end to slide over a single screw on the outfall portion of downspout that raises and lowers. When the wind blows, the arm eventually falls off. Other roofers who worked on other houses in the area created a loop that swings down over the hinged section to keep it up. This seemed to be more stable as none of those ever fell off. Whatever shortcuts they can take that they can get away with is how they proceed. They don't seem to be interested in providing a better installation when a better installation option is available. Just cheaper. My impression, you get what you pay for. Unfortunately for us, we paid and our Builder selected this subtrade. read more

Pristine Roofing & Siding executed the plan amazing. This was no small job, I had them redo all shingles, all soffit/fascia/eaves and downspouts and finally all siding. The finished product was amazing. They did exactly what they said they would when they said they would. The price was very competitive with all others in the trade. There work is beyond reproach. I will utilize these folks every time they can assist. Thank you read more

I have never used this company, so I cannot comment on their work. But, I can comment on their work ethic. My neighbor had used this company to do roof repairs. One day, I came home from work during lunch to discover the workers were using my electricity to power up all their equipment. The workers claimed that they had no choice since they could not find an outlet on the outside of my neighbor's house. I have no clue how many days this was occurring. Wow. I called this company to complain and asked to speak with the owner. Never heard back from them. Very unprofessional and very unethical business practice. read more