CJ and team has provided my wife and I with such quality and professional attention. They have been…read moreattentive and have helped us at every step of the loan process. CJ was very accessible to answer any questions that we had. I definitely recommend Mortgage One.

I did my research, wanted to stay with local experts. I choose Jim Phillips w/Mortgage One…read moreNorthwest. He did not let me or my family down, with his guidance, knowledge, and rock star team we were able to purchase our home and were pleased w/the terms. And he stayed in contact w/us to make sure we would refinance when the time came. He's a good guy, can't go wrong.

Hands down, bar none, this bank is THE worst banking experience i have ever encountered. From…read moreexceedingly lengthy times for funds to transfer in and out, to fees for every single transaction made, to losing four [4] direct deposit payroll checks, when they have the sender and receiver accounts at same bank, at same branch. Each time that happened, i called and called. No follow thru. I had to go in to the bank, reiterate the issue, and after about 20 minutes they would locate the problem and send me back to my employer for a second check be drafted. Who has time for all that? Total nightmare. So i closed my account with them and opened one elsewhere thinking this is the answer. However because my employer still banks with them,i cannot get away from dealing with them.. And payroll landed in between closing ny account and the new bank being funded via direct deposit. So today i went in with a physical check ala a live check, and this branch will not cash a live check in person drawn from an account at their branch. When the account is my employer, definitely funded and im in person.. outrageous really. Never have had a bank not honor their own checks like this. And then, when i deposited through my own bank elsewhere, normally a 24 hour transaction for funds to be received, Homestreet places an additional seven (7) day hold before authorizing this payroll check to be sent over. I can only share my experience in hopes it saves anyone else from having such ridiculous financial experiences. Personally, it was unreal, i do not know if the ineptness comes from management, mistraining, or what .... but this bank outright sucks! Go to Obee, go to Key, bank of america, absolutely any and every other bank does a better job..

Recently, we applied for a Heloc to help pay for my wife's schooling. Tawni Nipas guided us through…read morethe process in a very sure-footed manner and answered all our questions. Very easy process. Great job Tawni, thanks!

Brenda was PHENOMENAL. We were first time home buyers and she put us at ease answering every single…read morequestion. She was SO quick to get back to us and we wildly appreciated her flexible hours. She managed to get a VA loan closed for us in 2 weeks! She is on top of her game and knows her stuff. She will go to bat for you with the other people involved to get your stuff back quickly (she got something back from the VA in 24 hours!!!) and will get you the best rates she possibly can. 100/10 would absolutely recommend her to everyone! She was fabulous.

Thank you Brenda Thornbrue for not only closing my clients' home purchase on time but early! Great…read morecommunication with both the buyer and myself during this transaction! Highly recommend Brenda and Academy Mortgage!

If you seek to be abused, go for Guild Mortgage…read more The horrid thing about mortgage companies is that they know they are abusing some people but they won't do a thing to clean up their industry. It's sad to see how awful some companies can be to Veterans but to have a mortgage company not report a realtor who aren't doing their jobs and stopping all forward motion in any transaction, is really strange. After buying two homes, one in Georgia and one in Washington State, I am looking for a lender who isn't abusive, blind or skirting laws. Your reputation is great for two or three reviews, but you need to know that your industry and your business, as well as others in Washington State are as abusive as any used car swindler or real estate abuser.

I can't believe what Ron and team were able to do on the purchase of our new home. I'm truly…read moreimpressed at the level of expertise and customer care. We were able to schedule closing on the same day of our sale so that makes life so much better. I highly recommend this company if you're looking to finance/refi home/land. Thanks for the help Ron, Scott, Amanda, you guys are awesome!

My daughter needed a couple of documents notarized and opened a new account. Jacinto did an…read moreoutstanding job! Very knowledgeable, explained everything thoroughly and in a very organized manner.

I e been with NFCU for 24 years and they are the best! They…read morehave not come close to failing me yet!

James Nesbit and his team made our first home purchase a breeze! They communicated flawlessly…read morethroughout the process and always answered our questions quickly. They earned our business for life!

Everyone involved in the process was extremely nice, especially James. He answered all my question…read moreas fast and simple as possible. As a first time home buyer, the process couldn't have been any simpler/smoother.

Ron Hanson and his team were awesome to work with! Highly recommend this team if you are moving or…read moreneed a home loan. They are professional, friendly, helpful and will get you the best rate and loan for your needs.

I can not say enough amazing things about the Ron Hanson Guild team! I am forever grateful for…read moretheir support and encouragement during this 1st time home buying process. I would even show up at the office without and appointment and if any of them had free time, they would welcome me into their office for the help I needed. Best choice in Olympia, hands down. Thanks, Ron!!!!