I contracted with NK Floors to remove and replace my old floors on my entire first floor and…read morebasement. Eric came out to share samples. He was knowledgeable and friendly and took measurements to prepare a quote. No pressure and very responsive to questions and provided the quote the same day before close of business. I visited the showroom to select carpet remnants for my basement stairs. They had a nice selection of quality materials. Showroom staff were friendly. Met the owner while in warehouse- they do a lot of business- and are very busy. Installers were on-time, friendly, and hard working. I paid extra to have large furniture pieces moved and they were careful and returned items to their previous place when finished. LVP installation was fast and done well. Trim work was also done well and quickly. I'm going to have to do some touchups on the baseboards due to variations between the old planks and the new and because the installers took the time to remove 40+ year old linoleum where the previous plank installers of the old floor has laid foam underlayment. Trim work and caulking looks good. Carpet install was also well done. Prices are competitive but the service is what sets them apart. Highly recommend.

I have had a. issue with buckling carpets. After several inquires , I contacted NK Floors. Erick…read morecame out and explained in detail exactly what needed to be done. After speaking with him I immediately decided to have them stretch the carpet. in a couple of days they were out to do the job. The techs were friendly and professional. My carpet looks amazing. I am so very pleased

Quick response time when we requested a quote for flooring. They offered good quality at a fair…read moreprice. We didn't go with them because we changed the house we were buying and didn't need LVP anymore (house already had it) but the quote was really good and the quality looked excellent. We will call when we finish the basement.

Was shopping to have my entire first floor of flooring replaced. I wanted vinyl plank. Got a few…read morebids...Empire was nuts and while Lowes was the cheapest. I decided to go with C & R....what a great decision. Let me pick my day....the workers showed up on time. They were beyond courteous. I had almost 1000 sf of flooring to be ripped out. They started at 930 and were completely done by 4. They even took a lunch. I would so recommend this company. They were amazing.

Be extremely careful dealing with this local branch…read more After signing a flooring contract, I decided to cancel before any installation had been scheduled and before any materials had been ordered. Instead of handling the situation honestly and professionally, the sales representative immediately began making blatantly misleading claims in an attempt to keep my deposit. I was told I could not cancel because the "3 business days" included the weekend simply because "they work 7 days a week." That is not how business days are commonly interpreted, and when I began asking direct questions about the contract language, the answers became evasive very quickly. The representative also repeatedly avoided answering a very simple question: had materials actually been ordered or not? Considering the contract specifically ties deductions to actual costs like freight, restocking, and related charges, that question mattered. Instead of giving a straight answer, I got vague responses, pressure tactics, and constant attempts to hide behind "policy." The most telling part of this entire experience was what happened once corporate became involved. The GM from the Georgia corporate office personally reviewed the situation and contacted the local branch directly. Within ONE HOUR, I suddenly received a callback from the same office that had been refusing my cancellation, now saying the cancellation was accepted and my refund would be issued. Funny how quickly the story changed once someone higher up looked at it. I received my full refund check within five days. That alone should tell future customers everything they need to know about how this local branch was handling the situation before corporate stepped in. Credit to the corporate GM for making it right. Without his involvement, I honestly believe the local branch would have continued trying to stonewall and misrepresent the terms of the agreement in order to keep my money. Read every line of your contract carefully, get everything in writing, and do not blindly accept what this branch tells you if something feels off.

Hamid is an energetic and attentive service professional that I enjoyed and appreciated throughout…read moremy project. Hamid was over-prepared to show and recommend a variety of products that fulfilled my tastes. His installation team led by Dany was also top notch and friendly, going out of their way to accommodate requests not pertaining to the original perimeters of the job. They cleaned up nicely as well. Thanks everyone! Carpet looks and feels fantastic

Can't remember if I found this "company" on a Google search or via Craigslist. Anyway, emailed…read morethem and I did get a reply and a phone call. We discussed my home needs (install hardwood floors) and set a date and time for Mr. Wilson to come by for estimate. He seemed friendly enough. He said he would call when he was on his way to our home. Husband left work early to be available for the meeting. When we didn't receive a call and the scheduled time had passed, I left a voicemail for Mr. Wilson asking if we were still on schedule. I received a fairly quick call back. Mr. Wilson literally acted like he had no idea who I was and stated that he receives a lot of phone calls. He asked my last name and our address and he still seemed perplexed. He inquired if we were available the following day. Since he had yet to even apologize and I didn't appreciate his lack of organization, I simply told him, nope, thank you, have a good day and ended our call. If he had apologized on the call, asked if he could come by immediately or even called or emailed us back after that call, this might have been a different review. I am still simply amazed that it is nearly impossible to find contractors that can communicate and show up. I seriously need new floors and some bathrooms remodeled in our house.

We have used Chris and Susan for years. Most recently when the ceiling drywall collapsed in our…read moregarage over our parked car, taking out the power to the garage door. Chris saw the problem was caused by rot beyond the ceiling and into the roof substructure. He talented crew repaired the problem and also repaired a badly stained area of the ceiling in our dining room ceiling. The paint is a perfect match for the rest of our room. We also had an issue with our new refrigerator, which was 1/4 inch taller than our old one - so it wouldn't fit under the existing upper cabinets. Chris was able to shave enough off the cabinet edge so our new refrigerator would slide in perfectly. Chris and Susan help keep our home running smoothly. I highly recommend them.

The storm from the other night ripped a few shingles off my roof. I called Stafford Home…read moreImprovements and within one hour they got back to me and were very professional and courteous. They set me up within 24 hours and repaired my roof today. They cleaned up and kept in contact with me and sent me before and after photos and as well as inspecting my entire roof! For reliable honest work I would 100% recommend them. P.S. Susan is very nice and easy to deal with. You will not be disappointed!

Z Vision remodeling did a great job on our bathroom remodel, and we plan to use them again for our…read morenext project. Eddy was on-site each day to supervise and flexible when problems arose. Our project was included floor tile, and wall tile from floor to ceiling. It was installed professionally and looks beautiful! I would recommend Z Vision Remodeling.​

From the owner: As a family-owned business, we are passionate about delivering personalized, top-tier service, from…read morethe first consultation to the final reveal. Our team of highly trained, certified professionals is committed to ensuring your project exceeds expectations, with clear communication every step of the way. We’re fully licensed and insured in Virginia, so you can rest easy knowing your home is in safe hands. We believe in ongoing, specialized training for our teams, and we guarantee precision and craftsmanship on every project. Let’s create the home of your dreams - on time, on budget, and with exceptional quality. Reach out today to get started!

Came out within hours and told me the issue was frozen pipes at the washing machine. Told me to…read morehave the guys who were to be installing insulation in the crawlspace to check the pipes to avoid a flood when temperatures rose. Much appreciated!!

Update: 6/8/26-William kept texting my husband saying he knows he owes us the money we gave him to…read morecomplete our fence project. He said he feels so bad and that he was going to make payments until the money was paid but each week the date he promised to pay came and went over and over again. He never attempted to pay us back. We told him no more stories and excuses either pay or we will see you in court. He doesn't contact us anymore. So now we will see him in court. I will be contacting the Attorney General as well for fraud. I know of at least two other people he has done this to. I'm sure there are many more. Do yourself a favor don't hire this guy or you will regret it.