Look no further! I'm so happy we called Steve's Appliance Repair. Our dishwasher was not cleaning…read more Cody was our service technician and he quickly figured out our problem. After ordering our part, he returned the very next day. Cody knows his stuff. I'm very happy we took his advice and chose to repair our dishwasher rather than purchasing a new one.

Excellent experience with Steve's Appliance Repair. Cody was friendly, knowledgeable, and was…read morehappy to explain what he was doing. Steve's will be my go-to appliance repair company from now on.

A small mom and pop shop with a great coverage area and great response time considering. Service…read morewas on a Blue Star gas oven, Tech/owner was friendly, very knowledgeable, and what I liked, very informative! Will definitely be using again!!

Needed service on my Speed Queen washer and driver…read more.. Service tech was the best tech I've ever run into!!!

Quick, honest repair service. Diagnosed issue will our gas stove and made necessary tepairs.read more

The technician was good and he diagnosed the problem with our microwave quickly,however the company…read moreDOES NOT do warranty work,so we had to pay a service call to diagnose the problem. We had Turner's come out and had to pay for another service call and labor,but at least the parts were covered. Next time,I'll know just to call Turners if it's a warranty item.

I reached out to J & J to potentially repair a freezer door that I couldn't fix myself…read more Joe came out and gave me a quote the same day. He ordered the replacement part and came back out a couple days after the part was delivered. He installed the part within a couple hours, probably closer to an hour. The cost for labor was very reasonable, and then the cost of the part completed the total amount billed. With this fix, the fridge/freezer should last another five years. I started to worry I needed to buy a new one when I couldn't find the replacement part online. I'm glad J & J was able to get the part and fix in a reasonable amount of time and at a reasonable price.

I had a good experience with J&J Appliance Repair. Our stovetop burner wouldn't turn off which was…read moreweird, so I cut power to the entire range. Flipped it back on the next day and it persisted, so I figured I better go ahead and take care of this. Watched a few YouTube videos and "noped" out of that pretty fast. I requested some quotes on Yelp and J&J was the only one who didn't just send back a "call us for price" kind of message. He broke down exactly what it would be for the service call, how it applies to the cost of the labor, etc. While it was a notch higher than what I'd want to pay, I get it. Everything is. He got the part ordered, was prompt on his follow-up visit, and got things taken care of quickly. All good, no issues to speak of. I hate appliance repairs but appreciate having someone who could communicate clearly and take care of it for us.

Best and most honest repair person. Did outstanding job helping us solve are refrigerator problems…read more Highly recommend him!

I have relied on Ted for years now. He is very knowledgeable about all appliance brands, and really…read moreknows his stuff. He has fixed my oven, fridge, dryer and recently my washer. If he says he'll be there at a certain time you know he will show up. I wouldn't bother to call anyone else for your appliance repairs, go with Ted and you won't be disappointed.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

I had my Bertazzoni oven repaired - small stuff, a loose handle and one of the elements needed to…read morebe reattached. They charge $200 just to show up, which I thought might cover twenty minutes worth of repairs with no parts. Nope, they charged an additional $200 for the labor. That equates to $600/hour. They didn't leave any receipt detailing what they did (I wasn't home for the repair) and it took three phone calls for them to email me the work order, that simply said " tightened handle, reattached oven burner element." That's just a lot of damn money for what I got.

Short story: Don't hire this company. We have been having to pay them almost yearly to come fix…read moremistakes that they caused. Long story: Do not ever use this Glen unless you want him to blow your money. He is running a racket. We tried to support local, so we asked him to install heating and cooling. He first suggested the furnace be downstairs. This was fine for a little while until it stopped working. At which point he suggested it needed to be moved, which we of course paid him for, as we believed him. One more, it worked for a summer, only to again stop working. Glen again came and his suggestion? The furnace needed to be moved downstairs, where it was originally. So he again got paid move the furnace back to where he moved it from the previous time it stopped working. This again did not solve the problem permanently, requiring near yearly repair visits. We have finally had enough of hemorrhaging money to a dishonest company that is happy to keep accepting money for poor work.

Great company and very professional and great to work with! Very good at problem solving too!read more

Requested service for front load washer door latch assembly. Response was prompt with notification…read morethat he was booked pretty solid for 2 weeks. I responded that I could be home any day, any time. Leon worked us end at end if his scheduled day 2 days later. He found the problem, part was ordered, part arrived on following Saturday, Leon scheduled the following Monday. Problem resolved. Leon is a real professional, courteous, personable, and true to his word. I consider the cost of the repair exceptionally reasonable, fair and highly competitive. I enthusiastically recommend this company and Leon as their local representative. You may have a wait time if his schedule is full, but if you're flexible, he may be better able to assist you. 5 Star service for sure.

Was able to get here in a few hours as promised. Found a hose had cone lose and I didn't need…read moreexpensive part. I appreciated his honesty

Sean recently went above and beyond on the diagnostics and the fix…read more when my dryer wasn't venting properly. This is My Guy, Sean is the man, absolute livesaver. He's also fixed my fridge, my stove, and everything else in my life. (edit: I'm in Lawrence, I think my work VPN's making it say California)

Rudest tech ever, yell stand accused my 85 year old mother of lying fact is he was incompetent…read moredidn't know what he was doing, charged $500 for new pump for dishwasher, that was not broken, hired another repair man ( well known expert) who fixed it for $50. Do not let these people into your parents house. Absolutely untrustworthy.