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5.0 (1 review)
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Leicht Queens

Leicht Queens

4.5
(4 reviews)

My husband and I highly recommend the German Kitchen Center in Queens for your kitchen renovation…read more The staff is very knowledgeable, talented and responsive, engendering confidence in their abilities. Our main contacts were Wafaa and Valentina, but we also talked with Elizabeth, Aura and Roei at times. All work seamlessly together to ensure you have the kitchen design you want. They are all very personable, have a 'can do' attitude and are always willing to go the extra mile to make sure you are satisfied. They were patient with our never-ending concerns and questions and we felt completely at ease dealing with them...so much so, we enjoyed our visits to the showroom. The only reason this is not a "5" rating is we found ourselves very involved in all aspects making sure the many details were coordinated and went as smoothly as possible. Despite that, as with most renovations, there is always the unexpected that can't be controlled (e.g. stove gas pipe in the way, heat riser pipe hidden behind the old pantry, sink that barely fit, but finally did, etc.). The staff went above and beyond and were very quick to do everything they could to help resolve these situations. This did result in some delays coordinating with the various contractors, but we all worked together as a team and it all came out amazing! We love our new kitchen and having finished just before the COVID shutdown in NY, we've gotten to know it intimately quickly!

The service at German Kitchen Center is amazing. The quality is great. We came in several times to…read morediscuss with Wafaa (one of the designers there) what we were looking for and to see some of the colors and pieces in person. Wafaa is super responsive on email and the design she created was exactly what we had in mind. The only reason this review lost a star was the execution through their organization with contractors. German Kitchen Center gets their material from germany but the contractor that delivers the pieces, the contractor that installs the kitchen, the contractor that installs the countertop (assuming you buy the countertop from german kitchen center's vendor) are all not from the German Kitchen Center company. As a result, there were multiple delays due to the coordination of these contractors. In addition, you have to handle your own contractor who is the one installing the sinks and appliances and anything else you want in your kitchen (German kitchen center only supplies the cabinetry and cabinetry installation, your contractor has to do everything else) While German Kitchen Center has a liaison to coordinate with that, my experience is that either the contractors are not holding up their end of the schedule or there was a mix up in the scheduled time. A final point is that you have to absolutely make sure that your appliances won't block any potential areas you want to place outlets and likewise, the design provided from German Kitchen Center takes into account the size of the backsplash and tiny details such as how your faucet operates (minute details that are easy to miss) as the handle of your faucet may run against the backsplash if you don't account for the thickness of the backsplash. Overall, I was very satisfied with the end product, and customer service of German Kitchen Center at this location, but was not satisfied with the execution and had to micromanage a lot of the coordination and communication as there were multiple delays to getting our kitchen finished. I'm glad that the contractors always checked in with German Kitchen Center though and one of the contractors (I think his name was consalo) had a good idea to fix the weird gap in the island design to make it flush. The owner, Roei, even directly stepped in when there was an immediate issue at hand and Wafaa (our kitchen designer) was extremely responsive the entire time (even at times when she was celebrating personal events!)

Pro Chef - knifesharpening - Updated July 2026

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