I don't typically leave reviews, but I felt this one was necessary. This is my second experience…read moreworking with Specialty Restorations, assigned to me through USAA insurance, and they've been outstanding both times. The adjuster, Michael, and the project manager, Patrick, went above and beyond from start to finish. They were always available to address any questions or concerns I had throughout the repair process. Their attention to detail, both on and off the job site, ensured everything ran smoothly. I'll definitely be recommending this company moving forward!

I used this company when I had a water loss at my house. Matt Bacon was the most professional…read moreperson I have ever had the pleasure to work with. He went above & beyond to get me back to where I was before my loss. He is the only person I would recommend for anyone who is needing help with any type of restoration clean up! He is amazing!! Cindy M.

Jordan is extremely professional and is intent on giving quality service. His team went above and…read morebeyond to help restore my mom's house after the pipes bust and flooded it. There were lots of unexpected and frustrating hiccups throughout the project but he maintained his professionalism throughout. Highly recommend.

Great team. Great leader! This team has been amazing from…read moreday one. The water restoration was done within 2 hours of the flood damage. He built everything back better than before

After a water issue in my home we called 1st Call Restoration and they were there within an hour…read more Santos responded with courtesy, professionalism and knowledge to share about what the next steps would be. He walked me through every step of the way and took time to answer all questions and concerns. Each time he said he would be there he showed up on time and answered every text I sent. I would highly recommend 1st Call Restoration for any water damage to your home or business. Thank you Santos! You are an asset to 1st Call Restoration!

Awesome experience! Prompt & Knowledgeable with what needed to be done. Explained every step along…read morethe way, and worked well with my insurance company. Will use again if something goes wrong! 10/10!

We have used Birds several times, twice for biological clean up and they took care of my family…read moreduring our darkest moments. We have also used them for other services and I can tell you they are very professional, accommodating and always answers our questions. We are proud to have them in Quitman and reaching beyond!

I've hired Bird's several times for tile cleaning as well as air duct cleaning. They do good work…read moreand are professional & show up when they agree to be there.

Two years ago our daughter dropped off a 4x10 area rug. It was never returned nor heard of again…read more The business shuttered for quite awhile, and when it reopened they had no record of the rug. I give it one star only because the system breaks for no stars.

They no longer answer the phone. Called and called to have them clean my rug but they never…read moreanswered the phone all day during normal business hours.

We have used Floor Medic for several years to "spring clean" our patio tile, outdoor furniture…read morecushions and pool pavers. The Floor Medic team is always punctual, courteous, and genuinely pleasant to work with! They take great care when moving furniture, and their work is detailed and meticulous. Thank you Floor Medic!

Mister Aaron Wilbur was sent to my apartment, in Longview, TX, to clean the carpets, this morning,…read moreand he did an absolutely amazing job. He was professional and friendly, took the time he needed to do the work, not rushing, not lingering. My apartment smells amazing, the pet stains accumulated over time are gone, and I am just thoroughly grateful. Thank you, Mister Aaron.

We have wood & tile floors throughout our home...no was to wall carpet..I had need of a large area…read morerug to be cleaned. Service person (Gary) arrived on time, was friendly and very professional...Was very careful around my furniture, and placed 'deflectors' in place as he brought in & took out the equipment with the long hoses. Gary was easy to converse with and very informative about his service...Gary is an individual you can trust within your home. I will definitely have Rose City Carpet Cleaners take care of any of my carpet needs and any upholstery needs as well...

I have to admit I wasn't satisfied initially with the carpet cleaning but Jonathan came back and…read moreworked hard to make it right. He came and cleaned the carpet until the spots was almost gone. It's hard to get good customer service these days and Jonathan provided good customer service today. He assured me he would be there today to fix the issue and he was a man of his word. He definitely got my business just from having good customer service!!!