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    Pro Dental Care

    1.7 (59 reviews)
    Closed 7:00 am - 2:00 pm

    By appointment only

    Updated 1 month ago

    Services - Pro Dental Care

    Orthodontics

    Teeth whitening

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    I will not be going back to this dentist as it was not a great experience. I will try to keep my review to only facts. Service: I had a broken front tooth extracted, an implant put in and a crown put on. Cost: Overall I paid over 7k with insurance. Over 2k out of pocket. How it went: The beginning was as you expected. In April, the front desk got my in relatively quick. I had to take xrays, got my old tooth extracted, had a bone graft and a implant put in. The dentist who did this procedure was Daniel Gianni. The dentist at this practice for the most part don't talk to you much as they move from one patient to the next. I mean the dentist who did my implant didnt even remember doing it as I will explain later. I also didn't appreciate the fact that the dentist started showing other staff at the facility how the procedure was done on me without asking my permission. As you can expect there was some pain after this precedure. I was told I had to wait until roughly September to go back to see how it healed and to get a crown. Which honestly wasnt even explained before the process very well because these dentist dont talk to you much. I had to use my flipper for another few months or have a gap in my smile just a heads up for you if you are getting this done your self. There is no temp for this front tooth. When they lasered off the gums to check the healing cap it looked good but did tell me there would be no pain and that was false. I had trouble eating for a week and when I called I was just told to take advil for the most part. By the way the dentist who did this was Rick Brar. The first implant I received was really bad. You can see the metal and my smile was worse then before. I looked like I had a cavity in my front tooth and even food was getting stuck. I can't believe they let me walk out with it saying my gums should drop in a few weeks. The dentist who did this was Rick Brar. After coming back a month later my gums did not drop and it still looked bad. Rick wanted me to do a skin graft from my inside cheek which I refused and asked them to get a new tooth which at this point they did. I had to walked around a few more weeks with a gap in my smile and even attend a family wedding which I was told my tooth would be ready by then. It wasn't... Finally the day of getting my final croqn which I had to call a few times to see if it was in as I did not receive a call. THIS IS THE WHOLE REASON I WROTE THE REVIEW. Daniel Gianni put in my final crown. It looked good seemed to fit well. It was pretty quick and I was in and out. Later that day this was Thursday. I started to feel pain and it got worse as the day went on. It was sensitive when I was eating. By night I went to bed and woke up from pain and couldn't sleep. I called the dentist and got in arond early afternoon. I explained my issue and Daniel Gianni made me bite on paper to check the alignment of my bite. After about 3 minutes he threw his hands up and said I dont know this is Dr. Brars work and walked out of the room. When in fact i switched from both dentist multiple times. He did the implant and graft as well as the final crown. It was unreal a Dr could leave someone in pain without taking an x ray and want them to wait the weekend in pain. I was very unhappy to say the least. At this point I was walked to the front desk to set up an appointment for next week. I refused and demanded they do something. The front desk then had to take a xray on their own accord and called Rick to look at it. This took about 30-45 minutes to get done. I was then given a prescription for steroids to help the inflammation which ultimately worked. Please stay away from this dentist as it seems their care for patients in pain can wait a weekend. Daniel Gianni should reconsider his future as a dentist after 30 years he seems to not remember his own work he has done and little about his patients being in pain. I paid over 4k for this experience and was treated like a rusted out car.

    This shows my charges and my credit, and it was today, March 30,2019 that I was informed that the $13 went to a cancer screening.

    Went there forgone other specials, $37 for x-rays and teeth cleaning. At first I thought they were good and the dentist who reviewed my xrays said that I would be needing 4 fillings. I paid the $37 in car with a $50 bill and let the $13 in my account for future work. I went back and was told that I really needed rot have a crown done on one of my tooth instead of 4 fillings, so it wold have been 3 fillings and 1 crown. It would've cost me $1500, which would not be covered by my insurance. I did not appreciate the surprise crown info and left. I went on to another dentist as I did not appreciate the misinformation that was told to me. Then when I asked to get my $13.00 refunded. I was told that that was the cost of the cancer screening that was given to me and therefore wouldn't be getting that refunded. So then if that was the case, why wasn'tI told of that cost at the time of my teeth cleaning as the cancer screenings done at the same time that my cleaning done. It clearly shows only bill that I paid $50 cash for the service and that I had a credit of $13.00! The bill below shows my charges and my credit, and it was today, March 30,2019 that I was informed that the $13 went to a cancer screening. That was NEVER mentioned to me when I paid for my cleaning. Do NOT trust this office or dentist, they are dishonest!!!!!

    Just a preview of was what to come

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    11 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    Hi evette.. how are you

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    10 years ago

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    11 years ago

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    4 years ago

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    7 years ago

    Great office I have ever been too so far! Super clean office, The front desk Personnel were very kind and helpful. Dr Brar is wonderful!

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    7 years ago

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    10 years ago

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    12 years ago

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    Rick B.

    Lisa please ,come in I will,handle your concern,personally. Sonia

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    10 years ago

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    Rick B.

    Please let us explain what happen and I will fully explain

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    9 years ago

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    11 years ago

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    please let us know we can review your bill

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    11 years ago

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    13 years ago

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    Page 1 of 2

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    Sonia was very accommodating.

    Mentioned in 9 reviews

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