Not the Same Practice Anymore We used to love coming to this office when it was run by Dr. Turnwald and his team. My kids actually enjoyed going to the dentist, and the entire staff was fantastic. About a year ago, I was having tooth pain and called to set up an appointment, and I was pleasantly surprised to get in the same day. However, when I showed up, I found out the entire old staff and Dr. Turnwald had left, and the practice had been sold to a new doctor--without any notice. Even the text and email confirmations still had the old dentist's name, so it was pretty frustrating to show up and find an entirely new staff and doctor. While the new staff was nice and the doctor was okay, the whole experience felt off-putting since I booked the appointment thinking it was still my family's trusted dentist. I also really missed my old hygienist, who always made visits easy for my kids. Honestly, had they been more upfront about the change when I called, it might not have left such a sour taste in my mouth. But now, I drive 30 minutes out of my way to see Dr. Black, where she has her own practice, and it's worth it for the care we receive. Most of the positive Yelp reviews here are for the old practice under Dr. Turnwald, and it says a lot that the entire staff left when he did. We've since followed Dr. Black to new office, and our family is much happier for it. read more

I can't say enough about this place! I was looking for a new dentist, and found Renew. From the moment you walk in, till the time you leave, the quality of service is top notch! Dr. Hoepfner is so kind, he clearly cares for his patients, as he took the time to explain everything to me, and i had a lot of questions. If you are looking for a dentist, check out Renew Dental Loft, I'm happy I did! read more

I recently had old fillings replaced and had my first gum cleaning- on separate days. Jennifer did the gum cleaning- which was almost painless! A couple of weeks later, Dr Lisa Black did the fillings. Ok so I accepted the topical numbing gel and then it was painless! Dr Black explained exactly what was happening and was patient and kind. I can't speak highly enough of the wonderful staff and state of the art options. My previous dentist retired. I didn't think anyone would be as great. I read many reviews on NextDoor and decided on Turnwald Dentistry with Dr Black. Extremely pleased!! read more

I have been a patient for several years and decided on this dentistry due to the reviews I read. I do not see Dr. Turnwold much since Leah has been taking care of my teeth 3 times a year. Extremely professional and thorough. Facilities are top notch and clean. Never sat in the waiting room because she was always on time. There has been several reviews stating the lack of transparency on pricing. Well, I have been around for quite awhile and never saw dentists nor any doctors or other medical professionals with a price list or menu of their procedures... novel idea though... Nothing is free kiddos! When it come to my eyes, teeth or my general health, I do not care what it costs as long as it can be prevented and fixed. You do not go to a 5 star restaurant thinking you get a discount or able to use a coupon? If this dentistry was a restaurant, they would have a couple Michelin stars... read more

Very disappointed! person that take calls, needs to read patient information first before start talking. Everyone in the office is kind, very detail when explaining procedures but the front desk person needs to have re-training when handling calls. She told me "you have to call your insurance because I don't want to wait an hour" SMH! First call - to make appointment, very friendly. First visit - everyone is very professional , kind and knowledgeable . 5 stars. I'm not sure if I'm going back for my 2nd follow up appointment. Don't want to deal with that person that takes the call. what a waste. read more

I am not one of those patients who only have a biyearly cleaning and say "this is the best dentist ever!" I am a patient who has needed extensive dental work and expect it to look natural...plus I've always been apprehensive, riddled with anxiety and intense fear when it comes to the dentist. Insert Dr Turnwald and his staff. In the beginning, I would literally be shaking with fear coming into the office. As soon as the drill would fire up, I would clutch the sides of the dental chair so hard I thought I might break them bracing myself for the pain I knew would come as it has for me in the past with other dentists. But it has never happened! Time after time every experience has been exceptional. Dr Turnwald, Kim, Angie and the whole staff as so kind. All of your questions will be answered and care delivered with no judgement, only kindness, patience and a gentle touch. Walking into the office I am no longer filled with anxiety, and my grip has definitely loosened on the dental chair. I can't thank Dr Turnwald and the whole staff enough. Truly the best! read more

I will update this with a more in-depth review. I absolutely love the care I've received from Dr.William Hays he was super thorough and answered all of my questions and concerns. I highly recommend him and staff read more

I've got to give a shout-out to my dental office because they're just the best. Jen, my hygienist, is super friendly and always makes you feel right at home. Even if you're not a fan of getting your teeth cleaned, she's got a way of making it way less of a hassle. Every time you step into the place, someone's there with a big smile and a "hello" that makes you feel welcome. I've been to three different dentists over the years, and none of them come close to how good this place is. I've been going here for 5 years now, and it's about time I spread the word: if you want a dentist's office that makes you feel good and takes care of your teeth, this is the one you should check out. michael Gajewski read more

Dr. Turnwald is the best dentist in the area and his office and staff are amazing! I started going here because I cut Dr. Turnwald's hair and got to know him pretty well. He's a very nice person and very professional. He truly cares about his patients' dental health and overall well-being. He's also very well-versed in the latest dental advancements and is involved in elevating his profession through serving on dental association boards When I went in for the first time, he took photos of my teeth and did a full analysis of my teeth. He is excellent with cosmetic dentistry, pointing out things I had never considered and other dentists had missed. The office is beautifully decorated with a warm yet modern atmosphere. I just like being here which is really something considering it's a dentist's office! Lastly, Dr. Turnwald is an active volunteer who gives back to the community generously. It really speaks to the type of person he is. That matters to me. read more

only complain is the ins portion. no one ever mentioned that aetna ins is oon, i spoke to marybeth at the dental office and she states that it is patients responsibility to gather that info from the ins. but i feel that it is also the office responsibility to provide such information to prevent being shock once we receive our statement balance! if i had known, i would have cancelled the procedure and seek in network providers. marybeth also mentioned, we typically dont tell our patients unless ask. that is deceiving and very bad practice, it so sad to withhold information. my kids loved the practice but i cannot afford the cost, now im stuck with the bill; it was too good to be true. all future appts have been canceled. *** patients pls do research and ask for pre-d prior to any work done, you will be shock in the end. read more

Top of the line dental office. Excellent staff. Newest equipment. Got into dentist quickly for cracked tooth. Very comfortable and caring environment. Wanted a cleaning but needed to make another appointment first in order to first review the condition of teeth and review what could be needed. Great idea but for now just wanted a cleaning and didn't have extra cash for this other visit. read more

Dr. William Hays is a very experienced and caring dentist. He spent a lot of time with me during my consultation and I never felt rushed. He was very thorough in explaining my options so I can make an informed decision. He detailed how he would ensure I was satisfied with my treatment since I had a poor experience at my prior dental office. All the office staff is friendly and attentive. read more

I can't express how nice the staff was from check-in, cleaning and Dr. Turnwald's attention. I felt very comfortable at all times and felt I was in good hands. Highly recommend this place!!! read more

I recently moved to the area and I needed to find a new dentist. I read all the great reviews online about their dentists/staff and decided to give them a try. All I can say is WOW! Dr. Lisa Black and the staff are awesome! Their service is top notch from the appointment setting with Angie to the actual office visit. The waiting lounge was clean and cozy. The dental assistant, Karla welcomed me and gave me a tour of the office and introduced me to the team. My dental exam went smoothly and Dr. Black spent time going over options and planning my dental treatment. I highly recommend them for all of your dental needs! read more

The BEST dentist. I moved away and tried other places. Nothing compares! I don't mind the drive for Dr. Turnwald, Leah, and such a nice staff. The office is spotless and I felt extremely comfortable during Covid. read more

I've been to many dentists all around Chicago, and most times, the experience has been fairly standard, which isn't saying much, but it gets the job done. I've been here 3 times, each with different treatments, so I'll breakup the review in segments: *The Initial Visit - Meet and Clean: My next agenda for dental work was getting my teeth straighten and this time I needed to find the right doc. After talking to a lot of people on the importance of going to a highly recommended dentist, not to mention after a bad experience with an oral surgeon, I decided to check out my Pharm D friend's dentist, Dr. Turnwald, whom she highly recommended. It's sort of like being in the inside of a secret society. As soon as I walked in, the office decor reminded me of a bed and breakfast. Even the staff is very personable and on my first visit they showed me around and introduced me to everyone. Once you get seated in the chair, you can get a warm lavender scented neck pillow. Leah was my oral hygienist and was very careful and thorough with my teeth cleaning. After several days, I could still feel how clean and smooth my teeth were. Of course, the real reason I came was to meet Dr. Turnwald and to give me an assessment for correcting and straightening my teeth. He came in gave me an initial exam and another type 2 exam had to be rescheduled. *Type 2 Oral Exam - the Agenda - perfect smile: On the second visit, it was an hour long thorough examination, photos, inspection of each tooth and gum, a synopsis of x-rays, and then options for treatment ranging from conservative to aggressive including an estimate of costs and a Q&A so I can walk out with plenty of info ready to make my big decision. This is what makes my dental experience truly exceptional. Friendly and informative, never rushed. Dr. Turnwald is also licensed to do Invisalign, but his professional opinion suggested braces which was what I ended up doing and he recommended me a wonderful orthodontist. *Teeth Twist Out: I had a baby tooth removed as part of my orthodontic procedure. Normally, the dentist has to do this, so back to OS dental with Dr. Turnwald. The whole procedure took less than 10min, very gentle and painless, and yes I did have my warm lavender neck pillow and some extra strength painkillers in case the novacaine wore off. Nice touch. Also, as an FYI for insurance purposes, they are not part of a network, which means that they can choose the best labs and providers. Last time I went, they do take care of the paperwork. read more

Great dentist and staff. I would highly recommend them! Dr.Turnwlad has helped me out with regular cleanings, fillings and a dental implant. I'm very happy with them. read more

New patient here- I just finished my first appointment. I am very impressed with this office. Making an appointment was easy- Kim was very friendly and informative on the phone. I completed the new patient forms and submitted them online. Their COVID protocol is a good one- I arrived early and called from my car to check in. (I had already submitted my symptom questionaire online.) They asked me to wait in my car since there was one person in the waiting area. They called me in right at my appointment time. I always appreciate an office that runs on schedule. Leah, my hygienist, met me at the door and scanned my forehead to take my temperature. We entered the office and I used their hand sanitizer. Leah showed me around the practice, introducing me to staff and also pointing out the measures they are taking to keep a sterile environment. Leah took the time to explain absolutely everything about my procedure in a clear, concise way. I knew what was going on every second of the appointment and I also feel confident that she cleaned my teeth well. They feel great! Then an exam from Dr. Turnwald and a recommendation for my next appointment. Wonderful. A word about the office itself: BEAUTIFUL. I wasn't expecting that. The practice moved in last June and everything is fresh and new, and on top of that, the decor makes me feel calm and comfortable. Overall, the attention to detail that is evident in this dental practice will keep me coming back. I'm recommending everyone I know to come here. read more

I can't say enough good things about this practice. I have anxiety about the dentist and have been to Dr. Black a couple times, with the latest appointment being quite extensive in what needed to be done. She was fantastic! I had zero pain from beginning to end and she constantly checks to make sure you're doing ok. She explains everything she is doing and puts you at ease. Her assistant Karla is great as well! They work so well together and make a great team. I would recommend this practice to anyone looking for caring, pain free dentistry. read more

I was totally impressed with Dr. Turnwald and the entire staff. The office is all the latest technology, and is super clean. They even have a Heppa air filtration system. I highly recommend this dentist and his office. read more

I made an appointment because of my toothache and I wrote that in appointment form and also told the secretary on phone either. But Dr Benjamin Turnwald did nothing to relief my pain. He just wrote me an antibiotic recipe and told me to use Advil for relief the pain(instead of I have told him that : I don't prefer to use pharmaceutical medicine) He also said that , He made appointment in another dentist for root channel treatment, After I use the antibiotics for one week the other dentist will make the root treatment , after then he(Dr Turnwald) is going to fill rest of the tooth after then he will make crown" the total cost will be around $3000 I arrived the Clinic with toothache and left the clinic with toothache too and I paid $159 for that By the way he didn't check my other teeth After then I went another dentist, she explained every problems in my mouth in my chin etc. then started to clean the pathology (root channel treatment) immediately. She gave me free organic probiotics. She wrote me an antibiotic recipe too but she told me that : " don't use it if you don't have an unexpected inflammation " the total cost was $900 after the treatment I haven't used any medicine and now I can eat whatever I want Dear Dr. Turnwald , If you are not able to make a root channel treatment to a regular 2 roots tooth, why do you accept appointment from patients ? and as I know the Antibiotic is the last option in a treatment because it kills useful bacteria too . Best of luck in your Business ! read more

Last fall I had a highly positive experience come my way when I discovered Dr. Lisa Black at Benjamin Turnwald Dentistry in Schaumburg, Illinois. An old filling had come loose, and I needed some unexpected dental work. I was referred to Dr. Black to take care of the problem. Bottom line: She did a fabulous job, always professional and with constant concern for my comfort. Since then, I have had several other dental procedures completed by Dr. Black. I am very happy with her work and would recommend her and the Benjamin Turnwald Dentistry office to anyone looking for professionalism, friendliness and superior dental care. read more

Doctor Turnwald has been our dentist for over 5 years and we absolutely love the practice. I've seen many dentists over the years and I have to say dr. Turnwald has been the best. My dental work has never looked or felt better. The front desk staff is always very welcoming and accommodating when it comes to scheduling and billing. I also want to acknowledge Leah - the best hygienist! Everyone at the office makes us feel like family every time we have a visit. I'd strongly recommend this practice to anyone looking for a quality dental office. read more

I was so impressed with my 1st experience with Dr Black and really the entire office staff. I have extensive dental issues and a history of bad outcomes. Here they were very compassionate and professional. As a registered nurse I've experienced many clinical situations. From the initial call to interaction with the techs I was so impressed with their manners and communication style. Dr. Black spent over 1 1/2 hrs assessing me thoroughly. Beautiful high tech office. I highly recommend and will be referring other family members. Reasonable costs also. read more

We tried switching to a dentist closer to home to make scheduling my parents appointments easier, but we didn't realize how amazing Dr Turnwald and his staff were. The cleanings alone are so comprehensive, and Dr Turnwald and his staff are incredibly welcoming, from the minute you walk in. He and his staff seems to be way ahead of the crowd when it comes to being up on the latest practices. We ended up moving my parents over to Dr Turnwald, and we have not looked back. read more

Love my dentist ! How often do you hear that? Very clean office, polite staff and all the comforts you never new you could get! If you are a nervous person at the dentist you will love this office. They offer warm blankets, headphones, neckwarmer pillows, and even someone to hold your hand if you need it - and more. My 8 year old son even enjoys his twice a year visits! I think the prices are comparable with the area, but honestly I wouldn't care if they were more expensive, I'd still keep coming here. read more

I was referred to Olde Schaumburg Dental by a coworker when I was asking around for dentist suggestions. I came to find that many people at my place of work use this dentist, so I gave them a shot and was greeted with a great surprise... This was the best dental experience of my life. From the helpful and inviting reception desk to the friendly and relaxing staff, I was impressed. I enjoyed the tour that included safety exits (I work in safety/risk control so this was up my alley!). If you are looking for a dentist I would highly recommend them. Feel free to drop my name as they give referral bonuses, LOL! read more

This review is long overdue. I'm from Austin, TX so Olde Schaumburg is not my usual dentist, but the night before flying up for meetings in Chicago I chipped my front tooth, called this office from the airport in the morning and they were able to get me in that day during lunch when I landed! Dr.Turnball was great, and took as much concern as I in making sure this front tooth filling was perfect. The office staff was very welcoming and even have me a full office tour and introductions even though I was only a one-time patient. Also, the massaging chair and heated neck pillow during my treatment were a huge plus! Unfortunately it's not convenient to have a dentist 1500 miles away, but I would certainly recommend this office to anyone in the area. read more

The customer service was excellent. My filling was handled well, Dr. Stump was efficient and professional, and Jeannie, at the front desk, was exceptionally polite and proficient. I requested my itemized bill and Kim was prompt in response. Service was great, excellent follow up, and would highly recommend this place! read more

"There is hardly anything worse in life than going to the dentist" - my mother to me before nearly every appointment of my life. Needless to say, I've been TERRIFIED of the dentist my entire life. It had been six years (yes, I know...) since I went to the dentist. Enter Dr. Turnwald. Dr. Turnwald was highly recommended to me by a friend. I decided I should probably grow up, face my fear, and just go... So I made an appointment. They have plenty of office hours, including later in the evening as well as Saturdays (yay for working people!). Fast forward a week: que the anxious and terrified patient... I was greeted by the friendly staff who welcomed me to the office and gave me all my 'new patient' paperwork right away. They took care of all my insurance, which is great, because I hardly know anything about it. The waiting room was comfortable. Although I have to say I didn't wait long. Dr. Turnwald introduced himself, but couldn't get too far before I cut him off and told him how nervous I was. He assured me everything would be fine. The office was clean and well organized. Then the moment of truth... I have to get into the chair and start the exam. Dr. Turnwald was patient and dealt with all my anxiety so well which put me at ease. He took the time to explain everything that he was doing and what it all meant. The assistant was also very patient and helpful when doing all the x-rays, and throughout the whole appointment. Overall, a great visit. I would have to say I'll probably even go back for my 6 month appointment. The staff is very friendly and makes you feel like a VIP from the minute you walk in the door. Dr. Turnwald was very professional, thorough, and never made me feel bad about my...um...lack of dental appointments over the past 6 years. And bonus... NO CAVITIES! :) read more

I hated the dentist until I met Dr. Kim Latour !!!! (also a dentist in this office) Dr. Latour was very attentive and professional, she put me at ease as soon as the consultation began, It also helps thats she super hot!!!! (side note: i sent over my boss, David and not only does he rave about all the ladies at the office, but i also think he's secretly in love with Dr. Latour. ) ..back to my visit ...Dr. Kimberly was super cool about explaining everything to me in a friendly manner, not talking down to me as some Dentist do. As it turns out the problem was very miner and not what i thought, so in the end i didn't have to pay an arm and a leg!!! Sweet! At the conclusion of my visit Dr. Latour went over my "new" dental hygiene regimen, and gave me a toothbrush! , and totally cured my fear of the dentist. On the way out Lisa (receptionist) was super sweet and helped me schedule my next appointment. read more

Renew Dental Loft - Cosmetic Dentists Near Me - Schaumburg, Illinois

I would (and will) recommend Olde Schaumburg Dental to anyone looking for a dentist. From the second you walk in, you're hit with a feeling of comfort. Their office and the staff is so warm and inviting - and they are genuinely happy to see you. They give a full office tour to new patients (which I was). The consultation room is completely private - and again, comforting. I had my teeth cleaned by Courtney, and she is not only thorough, but incredibly knowledgeable and offers great simple and effective tips. The communication between the staff and the doctors is impeccable. They speak professionally, warmly and in a concise manner. I had the pleasure of seeing Dr. Turnwald and Dr. Stump during my two visits so far - and both give you the feeling that you are in the best hands available. And, you really are. Financials are explained fully and politely and they offer payment options, which I think is just fantastic for those of us who don't have dental insurance. Again, I'd strongly recommend Olde Schaumburg Dental - I'm so thrilled to have found them. read more

As a dental-phobic, terrified of the dentist since youth but in urgent need of dental care, a relative with a dental practice in another state told me about Benjamin Turnwald Dentistry (formerly Olde Schaumburg Dental) in 1998. Because of my fears, I had avoided the dentist for years, so my teeth were in bad shape. The team at Olde Schaumburg Dental developed a treatment plan to essentially save my teeth and it has worked perfectly. By following their guidance, I have not had a cavity, filling or needed any extensive dental work beyond what was required in the early stages of my treatment plan, implemented more than 20 years ago. I consider my relationship with Benjamin Turnwald Dentistry to be among the most important patient-doctor relationships I have. I don't trust my teeth to anyone else, period. After so many bad experiences with dentists as a child, it took a lot for me to trust a dental practice. Every visit resulted in me being soaked in sweat and needing to go home and decompress, shower and change clothes. When we moved to Atlanta and later Minneapolis, I would fly back to Chicago because of the loyalty and trust I have in Benjamin Turnwald Dentistry. Even now, I'm happy to make the one-hour drive each way regardless of traffic or weather. They were one of the reasons we wanted to move back to the Chicago area. Dr. Turnwald and his team are sensitive to each patient's unique needs. Their care and compassion for their patients is evident in every encounter. They are kind, gentle and sensitive professionals. They involve you in the decision-making and explain what they intend to do and why, presenting options and the pros and cons of each. Then when the plan is being implemented, they check in with you along the way to make sure you are satisfied, and to see how you are feeling. Dental care is one of the areas where for me it is all about quality and an environment I'll go to without fear. Benjamin Turnwald Dentistry has also been expert at navigating my dental insurance, and are conveniently located with an easy to find and easy-in and easy-out office with no giant parking lot or elevators to contend with. I also appreciate their patient-oriented hours. And when I've been in a real tough spot, they've helped me outside of those hours, too. I rarely write recommendations, and even less that are this long or involved. I would never go anywhere other than Benjamin Turnwald Dentistry for dental care, even if it meant paying more out-of-pocket (it doesn't). I whole-heartedly recommend them for anyone looking for a dentist, especially someone who has a rough time with it like me! read more

For all those that experience anxiety and aren't the best patients when it comes to your Dental appointments - can't say enough about this place! I spoke to Janie and she was was able to set me up today same day for an emergency appointment. My crown came out yesterday and I had driven to Happy Smiles today at 7 am (their open time) thinking I could get in there but they weren't even open so I left half an hour later. I'm so glad I found them on Yelp as Dr Stump was able to get my crown back on and Mike his assistant was great. I even have a dental cleaning appointment in a few weeks! They were patient with me and caused me zero pain and made me feel at ease. Thank you!!! read more

In shopping around for another dentist, I realized that Dr. Turnwald was my previous dentist and this was previously Olde Schaumburg Dental. So this review is hard for me, but bear with me and I promise this is to be as honest as I can. Let me start by saying I REALLY liked coming here. When the practice was still under Dr. Stump, I had seen Dr. Turnwald several times and he was FANTASTIC. He is a courteous, considerate, and knowledgeable dentist that makes sure you're on the same page in terms of the situation in your mouth and the steps to treatment. The rest of the staff are fantastic as well: great listeners to your needs and comfort, helps breakdown costs of treatments, administratively well-organized, and helps with future concerns such as payment plans and appointments when necessary. The office is cozy and homey feeling, lots of personal touches like warm neck pillows and headphone music during uncomfortable procedures that require a lot of noise. Even with my initial hiccup when we first started seeing them 4 years ago about their office hours, I gave them a 2nd shot and did not regret it. Both doctors helped cure my headaches because of grinding I didn't even realize was an underlying issue. Overall, a well-rounded practice with professional, competent, and accommodating staff that you can trust. The reason my husband and I have to leave is simply the insurance factor and that they are still out-of-network, even with the change in ownership. That is the ONLY reason I am deducting a star. If ever they decide to participate in insurance coverage, we would be happy to return -- however, since we have to consider costs closely, we had to depart at this time. If insurance is no concern to you, PLEASE consider working with Dr. Turnwald and his team of professionals. You won't regret it! PS. In case it wasn't obvious, I'm sad to have to leave. read more

I'm not one to write a review but I've been to Olde Schaumburg dental on 4 different occasions now and they are the most professional, experienced dental office I've ever been too. The staff there is amazing and very friendly. I've worked in guest service industry for years and one of the key things to remember about your customers is their name. The whole staff at Olde Schaumburg Dental remembered me each and every time I went there. Dr. Benjamin Turnwald did a fantastic job explaining in detail my oral exam and the options I had in perfecting my teeth. I know now I will be in good hands with Dr. Turnwald and his staff when I return in a few weeks to get Invisalign braces. -Ryan Wilson read more

Highly recommend this practice. Everyone is helpful and friendly, and after having had issues with crowns from other dentists, the one Dr. Black did for me last year is absolutely perfect with no problems whatsoever. The staff is thorough, accommodating, and offer helpful advice. The office is also very comfortable and has a home-like atmosphere. read more

I was looking for a new dentist in Schaumburg and i found this place on yelp. I read the reviews and decided to visit. I went for a routine teeth cleaning and met Leah, the dental hygienist, she is wonderful, pleasant, and very knowledgeable about her job and your teeth. She handled my teeth with care. She was very thorough in explaining procedure and answering any questions you may have. Next, I met Dr. Stump and he is awesome as well. They made my experience comforting and pleasant. I will be back and refer my friends here!!! read more

This is an absolutely fantastic dentist office! Each and every staff member excels at what they do and treats you as a VIP. Dr. Black was so knowledgeable, thorough, professional, caring, and warm. She truly impressed me. I have seen a lot of great dentists but this office raises the bar. read more

Dr. Turnwald and his practice make it easy to go for a dental visit. This practice is top notch.