Horrible customer service from the woman on the phone. she answered and said nothing at first and…read morethen when I said hello she was rude answering my question then she hung up on me. fire her if this is a real business atleast

Was given the opportunity to spend some times with these group of guys. Nothing but the best to say…read moreabout them, extremely down to earth and helpful. They are not some giant corporate conglomeration, they are a bunch of local down to earth people who want to help you. Went to get my car painted and they had some amazing hospitality. Would recommend and their prices are most definitely affordable. I hope to be back soon.

Very friendly service, and the result looked great. They were a little apprehensive to accept a…read morenational Maaco coupon, but worked with me and were friendly. Looks great!

I made an appointment for an estimate online several days ago and received an Email reminder…read moreregarding the date and time. I arrived well in advance of the scheduled time and watched 3 employees enter the shop. They left me standing in the cold for 20 minutes after the posted opening time (lights off, door locked.) When I entered the reception area, the very pleasant receptionist informed me that the shop manager would not be in until 9:30 (appt was for 8AM), and that she was to take photos of the car; they'd get back to me. She said that the manager has decided that he'll be coming in at 9:30 every day (shop opens at 8AM--per the sign.) When I made the appointment, I noted that this was for an estimate on moderate damage from a front-end collision. This is no way to run a business.

Someone smacked my car at Speedway Gas station and ran so I went through my auto insurance and did…read morea claim and they recommended Burnside Collision. First off, I absolutely hate taking my car to get fixed BUT I had the pleasure of being taken care of by Nick! Let Me tell you... He was so professional, so knowledgeable, and so caring while servicing my car. He mentioned that he had to take my car to the back and mark it up. He pulled my car around with a million markings on my entire car. Lol he wanted to show me exactly what they were going to fix, what they were not going to fix, and how. Nick also reminded me of how much gas I had in my car. After leaving my car in their car, Burnside sent me text messages of estimates of how much it would cost and how long it would take. I was looking at a 5 day turn around. The next day, two days later, I received a phone call stating my car was ready to go! Not only did they fix my car, they cleaned my car and as a courtesy they also fixed my lightbulb! When I picked up my car, Nick was there to greet me. He pulled my car around and explained to me every single thing they fixed! First off, it's nice to have the same person to work with the entire time. Second, It's refreshing to experience working with good businesses and knowledgeable associates and to top it off, they have a warranty on what they fixed. I'm so happy my car insurance recommended them! It's pricey, but it's So worth it! P.S the receptionist was bomb as well! She remembered who I was and asked about my kids! She was super sweet, patient and always had a smile on her face! 5 stars for her too!

My car was vandalized not once but twice. I trust them and only them when it comes to my car. Brian…read moreTatay and the whole team are amazing. Thank once again for the awesome service done to my Kia. I saw my car and it look brand new.

When our cars were in a hit and run I was asking around for repair shops and Reynolds was…read morementioned. They were able to get me in quickly so we went with them and I'm glad I did. They did a wonderful job repairing my car and took care of a lot of the back and forth with insurance. Very responsive to questions as they arose. Would definitely recommend!

Great work and friendly atmosphere. If I need to go again I'm going back! Thanks everyoneread more