It's hard to rate this place because the service varies depending on which physiotherapist you get. I've used them for three different issues over several years. The first time I had an amazing Physiotherapist who used a combination of stretching and strengthening exercises as well as acupuncture. The problem was solved.
The second time the person I dealt with was useless only giving me one stretching exercise to repeat over and over. I was told I needed to keep coming back indefinitely even though the problem wasn't improving. I could have done the exercise at home daily for free with the same result. I should have been told that the problem would resolve itself over time but they wanted my money from repeat visits.
The third time the physiotherapist was experienced and helpful but lacking in kindness and interpersonal skills. She was blunt and insulting, referring to people over 40 as old and lazy even though I'm active and walk at least 30 minutes a day. My issue required more than 2 weeks to fix. She had given her 2 weeks notice before I started. So they knew that I'd have to start over with someone else when I made my first appointment. I didn't find this out until her last day at work. Her replacement was fresh out of school with no experience and not helpful at all.
The location is on level 3 of the Promenade Shopping Centre. There's an elevator near the entrance by Customer Service. There's adequate parking. read more